Tebra Reviews

“Amazing Service!

Pros

Easy to use and budget-friendly.

Cons

Enrollment for ERA is lengthy, and communication through email complicates the process.

“The Perfect EHR/practice management solution for small/solo medical practices

Pros

Affordable and user-friendly, Tebra makes practicing medicine simpler and more efficient. Its integrated interface improves efficiency, making tasks like scheduling and billing easier and reducing time wastage, ultimately leading to improved revenue. The easy patient portal setup and online scheduling attract more patients, while integrated telehealth significantly reduces no-show rates. The mobile app enables productivity from anywhere, anytime. Moreover, its efficient billing system simplifies payment tracking and performance evaluation.

Cons

After using Tera for over three years, I still haven't found anything to dislike about Tebra!

“Stay away unless

Pros

Claims reports are clear and easy to understand.

Cons

There are numerous issues with the service, from flawed billing practices to inadequate training and support. Despite promises of weekly check-ins and comprehensive training, only one session occurred, and subsequent attempts to reach out were ignored. Billing errors and lack of communication further exacerbate the problems, with unresolved issues persisting for months. Additionally, the system's functionality is subpar, with frequent lagging and limited reporting capabilities. Overall, the experience has been deeply disappointing and frustrating.

“Customer service

Pros

Very user-friendly, great customer service.

Cons

Unfortunately, there are occasional long wait times, although this isn't their fault.

“Happy With Tebra!

Pros

Ease of use, great customer service, and a solid scheduling system.

Cons

So far, Tebra has been excellent, with the only issue being the transition from our old system.

“Medical scribe review

Pros

My overall experience with Tebra is fantastic. It's efficient and helpful.

Cons

I can't think of any cons for utilizing Tebra; it's been a positive experience.

“Director of Operations

Pros

Adding new clients to the EMR is simple.

Cons

Lengthy steps are required to send out bills for services provided by our staff, impacting efficiency.

“It is worth it!

Pros

The ease of use and rich features make life much simpler, from progress notes to telehealth.

Cons

While I wish Tebra cost less, it's worth every penny for its functionality.

“GREAT JOB TEBRA !!

Pros

Navigation is smooth, and digital forms via email/text are a plus.

Cons

I have no cons with Tebra; it's an outstanding program.

“Tebra is so easy to use

Pros

It's easy to learn and use right from day one.

Cons

Scheduling patients can be challenging if the screen is left idle, although it's manageable.

“Terrible, not worth the headaches it causes

Pros

They're apathetic towards customer needs and business growth.

Cons

The refusal to address failures in credit card payments, recurring problems, and inadequate solutions are frustrating.

“Box review

Pros

The billing module is great once you get the hang of it. The learning curve is reasonable.

Cons

Setup and learning to use the software were challenging due to the lack of support.

“Completely satisfied solo practitioner!

Pros

Managing my practice is a breeze with Tebra. From telehealth to billing, it's all there!

Cons

I have no complaints about Tebra; it's been flawless in my experience.

“Tebra is very difficult to work with

Pros

My wife (administrator) appreciated the cost.

Cons

Functionality and usability issues make it difficult to navigate, hindering efficiency.

“Good product

Pros

It's easy to understand, training is simple.

Cons

Overall, I have no complaints about the system; it's been very helpful.

“Excellent EMR for solo providers

Pros

Very user-friendly and affordable. Couldn't be happier with Tebra.

Cons

Transitioning from Kareo to Tebra presented some challenges, particularly adjusting to the new format and color scheme. As a visual person, I relied heavily on color cues while navigating the system, which initially posed difficulties with Tebra's more minimalistic color palette. However, over time, I've come to appreciate the sleeker design, which lends a more professional appearance.

“My Tebra experience!

Pros

It's incredibly easy to use. No trouble managing patient records.

Cons

The inability to switch practices without logging off is inconvenient.

“From a part time user view

Pros

Maneuvering around Tebra is a breeze.

Cons

The lack of a delegated signature option for orders and inability to transfer documents directly from other EHR systems are notable drawbacks.

“Josephine Bostic, owner and operator

Pros

EMR and learning modules are user-friendly and cost-effective.

Cons

Scheduling new patients initially posed challenges, but I eventually found effective methods.

“Major shortcomings and hidden fees

Pros

Although the design interface and mobile app look amazing, I have run into major shortcomings. There's no automation at all and I find the severe limits on exporting data really worrying. On top of that, I discovered hidden fees and a heavy dependence on manual workflows which make the experience even more frustrating.

Cons

I think the interface is visually appealing but it falls short in terms of functionality because so many features are missing. I am glad they provide a mobile app though which I do appreciate.