Last Updated
Overview
TherapyMate centralizes electronic health records, allowing clinicians to track client demographics, medical histories, payments, and session notes in individual charts. Its client portal enables secure electronic forms and questionnaires, automatically updating records. Some users experience inconsistent support; however, the platform ensures organized, efficient, and compliant practice management.
Overall Rating
Based on 9 users reviews
4.1
Rating Distribution
Positive
78%
Neutral
11%
Negative
11%
Starting Price
Custom
TherapyMate Specifications
- Appointment Management/Scheduling
- Patient Portal
- Mobile App
- Telemedicine
What Is TherapyMate?
TherapyMate is a cloud-based practice management software designed for mental health professionals, including therapists, counselors, psychologists, and social workers. The platform offers features such as scheduling and reminders, electronic health records (EHR), billing and payments, and telehealth integration. TherapyMate streamlines administrative and clinical workflows, helping practitioners manage appointments, client information, and payments efficiently.
By consolidating key practice operations into a single platform, it reduces manual tasks, enhances client communication, and ensures compliance with industry standards, ultimately improving productivity and client care.
TherapyMate Pricing
Disclaimer: The pricing is subject to change.
TherapyMate Integrations
TherapyMate integrates with the following third-party software, such as:
- Google Analytics
- Survey Monkey
- SendGrid
- LinkedIn groups
- Stripe
- Yahoo Mail
Who Is TherapyMate For?
TherapyMate software serves a wide range of industries and sectors, including:
- Mental health clinics
- Private therapy practices
- Counseling centers
- Social work agencies
- Psychiatric practices
- Wellness and behavioral health centers
- Telehealth providers
Is TherapyMate Right For You?
Are you looking for a comprehensive practice management solution that simplifies administrative tasks and enhances client care? TherapyMate offers a cloud-based platform tailored for mental health professionals, streamlining scheduling, billing, telehealth, and documentation processes. By centralizing these functions, it reduces manual workloads and improves operational efficiency.
Regarding compliance, TherapyMate ensures adherence to the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act.
TherapyMate prioritizes data security with encrypted communications and automatic backups, ensuring client information is protected.
Still not sure if TherapyMate is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
TherapyMate Features
Telehealth
Telehealth in TherapyMate enables live, interactive audio and video sessions, creating seamless client experiences. Clinicians can deliver behavioral health services remotely with HIPAA-compliant encryption and High Definition (HD) streaming. Supported devices include Windows PCs, Apple PCs, Chromebooks, tablets, iPhones, and Android smartphones, allowing flexible, secure, and high-quality virtual consultations for clients anywhere.
Client Portal
The client portal allows clients to complete and electronically sign custom forms and questionnaires, make payments, schedule appointments, and send secure messages online. Submitted documents automatically populate client charts, reducing administrative workload. Practices can customize forms or use pre-built examples and selectively enable or disable features to match their workflow preferences.
Track Income And Expenses
This feature automatically logs payments, records business expenses, uploads receipts, and manages suppliers. Users can categorize spending, establish budgets, and track actual versus planned expenditures. Financial data can be viewed monthly, quarterly, or annually, compared to prior periods, and exported in Excel-compatible formats, providing comprehensive insights into practice of profitability.
Billing
TherapyMate’s billing system tracks client and insurance balances, payment history, and pre-authorizations. Users can assign payment methods for clients and insurance providers, generate electronic claims, CMS1500/HFC forms, client statements, and super bills. ERA payments are automatically recorded, and eligibility or insurance verification reports can be requested, streamlining practice finances and reducing administrative errors.
AI Scribe
TherapyMate features AI Scribe, which leverages advanced technology to capture and analyze therapy sessions, automatically generating structured clinical notes. It covers assessments, treatment plans, session summaries, post-session dictations, and billing documentation. Optimized for telehealth, it saves clinicians valuable time, ensures accuracy, and allows mental health professionals to focus on client care rather than manual notetaking.
Pros And Cons of TherapyMate
Pros
Consolidates billing and payment management for accuracy
Enhances client engagement through digital forms and portal
Saves clinicians time with AI-powered session notes
Cons
Lacks advanced calendar personalization features
Occasional issues with importing notes from other systems
TherapyMate Reviews
Total 9 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars22%
3
Stars11%
2
Stars0%
1
Stars11%
Share your experience
Mental Health Care, 11-50 employees
More than a year
“responsive support overall”
Pros
Whenever we needed help customer service was consistently available and there when we reached out.
Cons
A downside is that the customer service has seemed to change over time and there have been moments when they came across as rude or irritated with my staff.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mental Health Care, 1-10 employees
More than a year
“All in one practice management”
Pros
Running my practice no longer requires juggling a bunch of different apps. This brings together the core tools and services I need to keep everything operating successfully, including scheduling, psychotherapy notes, a client portal, reminders, a smartphone app, telehealth, insurance billing, income tracking, expense management and document storage.
Cons
One thing I'd like to see is the ability to share client charts with multiple clinicians at the same time. From what I understand that feature is expected to arrive in early 2023.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
Less than a year
“missing basic payment controls”
Pros
Honestly nothing about it worked well for me and I have a hard time believing anyone could keep accurate books with this system.
Cons
Payment posting is a mess because there's no balancing function. In other softwares you can enter the check amount and keep posting until it reaches zero which makes it much easier to confirm everything was entered completely and correctly. That's such a basic feature and it's missing here. Other than that the system forces you to create multiple accounts when a patient changes providers and it also duplicates invoice lines when a patient has two insurance plans on file.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Frequently Asked Questions
What language does TherapyMate support?
TherapyMate supports the English language.
Does TherapyMate offer an API?
Yes, TherapyMate provides API access.
What types of pricing plans does TherapyMate offer?
TherapyMate pricing starts at $29/month for 50 active clients. Request a custom TherapyMate price quotation.
What other apps does TherapyMate integrate with?
TherapyMate integrates with third-party platforms including Google Analytics, Survey Monkey, SendGrid, LinkedIn, Stripe, Yahoo Mail, and Facebook.
Who are the typical users of TherapyMate?
TherapyMate serves mental health clinics, private therapy practices, counseling centers, social work agencies, psychiatric practices, wellness and behavioral health centers, and telehealth providers.
What level of support does TherapyMate offer?
TherapyMate provides support via phone and contact form.
Does TherapyMate have a mobile app?
Yes, TherapyMate offers a mobile app for both Android and IOS.