Last Updated

Key Takeaways

Generated from the text of customer reviews

Cin7 is cloud-based inventory management software primarily built for retailers, wholesalers, manufacturers, distributors, and other product-based businesses. Users often value centralized inventory management and API flexibility. However, some report slow customer support and limitations with certain integrations. Recently, Cin7 software added AI-powered Intelligent Document Recognition (IDR) to extract purchase order data, reduce manual entry, and speed up sales order creation.

Our Verdict

Cin7 works best for growing and mid-sized product businesses managing inventory across multiple locations and sales channels. Its centralized approach becomes more valuable as inventory operations grow in complexity. However, its starting price may seem higher for smaller businesses with basic requirements. We recommend Cin7 for growing companies in the food, manufacturing, retail, and e-commerce industries seeking better inventory control.

Cin7 Specifications

  • Inventory Management
  • Supply Chain Management
  • Manufacturing Management
  • Procurement Management

Cin7 Features

Inventory Management

Cin7 provides real-time inventory visibility across sales channels, warehouses, and other stock locations. Stock updates can be synchronized as products are purchased, transferred, sold, or fulfilled. This gives inventory teams a central view of available products and reduces the need to manually reconcile quantities across different sales systems.

See How It Works
Warehouse Management

The software provides warehouse management capabilities for receiving, storing, picking, packing, and transferring products. Businesses can monitor inventory across multiple warehouses, use barcode scanning, and manage stock movements. Cin7 also supports intelligent order routing and stock transfer recommendations for businesses operating across multiple fulfillment locations.

See How It Works
Assembly Manufacturing

This feature helps manufacturers manage assembly processes from components to finished products. Teams can create product kits, bundle items, break stock into individual components, and manage multi-level assemblies. The software also tracks material costs and inventory used during production, helping teams maintain accurate stock levels and better control assembly workflows.

See How It Works
Order Management

The software centralizes orders from multiple sales channels in one platform, giving teams a clear view of order activity and fulfillment. The software helps automate order workflows, track orders as they move through different stages, and keep inventory information updated across channels. This can reduce manual order processing and help teams manage increasing order volumes.

See How It Works
B2B Portal

Cin7’s B2B portal helps wholesalers manage online orders and payments in one place. Teams can choose whether incoming orders are recorded as authorized sales, orders, or invoices. Cin7 Pay, powered by Stripe, supports payment methods such as credit cards, ACH/direct debit, digital wallets, and Buy Now, Pay Later (BNPL), giving wholesale customers multiple ways to complete purchases.

See How It Works
Customizable Reporting

Cin7 provides more than 100 customizable reports covering sales performance, inventory trends, financial data, and production activities. Teams can adjust reports based on their requirements to track key metrics, identify trends, and better understand business performance. These insights can support inventory planning, financial reviews, and operational decisions.

See How It Works

Pros And Cons of Cin7

Pros

  • Easy-to-use interface simplifies daily inventory management

  • Automation reduces manual work across purchasing and order processing

  • Warehouse and accounting tools support complex operations

  • API capabilities support custom applications and workflows

  • E-commerce and wholesale tools manage orders from one platform

Cons

  • Syncing delays can affect stock accuracy across connected platforms

  • Limited bulk editing and customization can slow some workflows

  • Some features and reporting options may feel limited for specific needs

Cin7 Pricing

Standard Plan

Pro

Advanced

Omni

  • Access for 5 users

  • 2 e-commerce and app integrations

  • Sales order volume of 6,000 per year

  • Unlimited inventory locations

  • Access for 10 users

  • 4 e-commerce and app integrations

  • Sales order volume of 24,000 per year

  • Material requirements planning

  • Access for 15 users

  • 6 e-commerce and app integrations

  • Sales order volume of 120,000 per year

  • Advanced warehouse management

  • Access for 8 users

  • 5 e-commerce and app integrations

  • Flexible sale order volume

  • Fully customizable

Disclaimer: The pricing details were last updated on Sep 14, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Cin7 Reviews

Total 30 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

43%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Share your experience

MT
Mike T.

Wholesale, 1-10 employees

More than a year

5.0

“Effective API”

Pros

One of the biggest advantages has been its strong API and how much flexibility the interface gives us. Even being able to tweak certain workflows and fields in smaller ways has had a noticeable impact on our daily operations and helped improve overall efficiency!

Cons

There really isn't much to complain about because it has been performing very well for what we need. If I had to point to anything some of the more advanced customizations can take extra setup or require a workaround but it hasn't caused any meaningful disruption to our daily work.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

SN
Spiros N.

Food Production, 11-50 employees

More than a year

4.0

“solid inventory”

Pros

Running a small business with this software has worked well for us for inventory, sales and purchase orders. It covers costing, invoicing and basic production jobs too so it handles most of the core things we need day to day. The integration with Xero makes the accounting side easy and connecting it with Shopify has also been really useful for both our B2B and B2C stores.

Cons

Support has become pretty slow and limited overall and it feels like they've lost a lot of flexibility over time. The online chat team often seems to have only a basic understanding of the product and after using the system for more than 10 years we usually know the platform better than they do. We also moved away from their B2B site and POS software because both felt buggy and too limited and we ended up replacing them with Shopify based alternatives.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

7

Functionality

6

RC
Raegan C.

Retail, 101-500 employees

More than a year

5.0

“patient support for a big project”

Pros

Working with the technical support specialist was incredibly helpful. One of their reps guided me through a major upcoming project and showed me the best way to approach it so everything stays organized and systematic. I really appreciated the time, patience and care he gave throughout the conversation.

Cons

I don't have any negatives to mention. The entire process was helpful and informative and I now have a much clearer understanding of how to manage this project.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Frequently Asked Questions

Does Cin7 offer a mobile app?

Yes, Cin7 Core provides mobile apps for both iOS and Android.

Who are the typical users of Cin7?

Typical Cin7 users include retailers, wholesalers, distributors, manufacturers, e-commerce brands, and other product-based businesses that need to coordinate inventory across multiple locations or sales channels.

What language does Cin7 support?

Cin7 primarily supports English.

What level of support does Cin7 offer?

The vendor provides 24/7 global support through live chat and ticket-based assistance.

What other apps does Cin7 integrate with?

The software offers integration with over 700 integrations, including Shopify, Amazon, WooCommerce, BigCommerce, eBay, Walmart, QuickBooks, Xero, and ShipStation.

What types of pricing plans does Cin7 offer?

Cin7 Core price starts at $349/month for Standard, $599/month for Pro, and $1,199/month for Advanced. Cin7 Omni plan is available at custom pricing. Get a personalized Cin7 price estimate.

Does Cin7 offer an API?

Yes, Cin7 offers an API.