Total 316 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

5%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Financial Services, N/A employees

More than a year

5.0
March 2018

Easy and user-friendly tool

Pros

the biggest advantage is how easy it is to use, compared with many products I've tried on the market, this tool feels much more user-friendly, with simpler, consistent forms that look and behave similarly across almost every module.

Cons

Data import features aren't very clear yet and I think the ecosystem would benefit from stronger documentation along with more service providers and vendors.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

Financial Services, N/A employees

More than a year

5.0
March 2018

Easy and user-friendly tool

Pros

the biggest advantage is how easy it is to use, compared with many products I've tried on the market, this tool feels much more user-friendly, with simpler, consistent forms that look and behave similarly across almost every module.

Cons

Data import features aren't very clear yet and I think the ecosystem would benefit from stronger documentation along with more service providers and vendors.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, N/A employees

More than a year

5.0
February 2018

Strong community and budget-friendly tool

Pros

What I appreciate most is that it's supported by a strong community and foundation and it really is open-source, I find it simple to use, very budget-friendly and feasible to customize.

Cons

Some functionality still feels incomplete and I would like more comprehensive documentation especially for the Frappe framework that the system relies on.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

5.0
February 2018

Open-source, easy to customize

Pros

Great tool... I'm really glad it's supported by a strong community and foundation and I appreciate that it's genuinely open source. I also find it very easy to use, highly affordable and feasible to customize.

Cons

A few features remain missing and I continue to wish the documentation particularly around the Frappe framework, were more detailed and thorough.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, N/A employees

More than a year

5.0
February 2018

Strong community and budget-friendly tool

Pros

What I appreciate most is that it's supported by a strong community and foundation and it really is open-source, I find it simple to use, very budget-friendly and feasible to customize.

Cons

Some functionality still feels incomplete and I would like more comprehensive documentation especially for the Frappe framework that the system relies on.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

5.0
February 2018

Open-source, easy to customize

Pros

Great tool... I'm really glad it's supported by a strong community and foundation and I appreciate that it's genuinely open source. I also find it very easy to use, highly affordable and feasible to customize.

Cons

A few features remain missing and I continue to wish the documentation particularly around the Frappe framework, were more detailed and thorough.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MZ

moad z.

Small-Business, 11-50 employees

4.0
January 2018

Covers all business modules

Pros

I find this tool covers all the modules that most businesses require and it's really easy to use.

Cons

The POS module doesn't work reliably offline and I find that a significant drawback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

MZ

moad z.

Small-Business, 11-50 employees

4.0
January 2018

Covers all business modules

Pros

I find this tool covers all the modules that most businesses require and it's really easy to use.

Cons

The POS module doesn't work reliably offline and I find that a significant drawback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

A

Anonymous

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0
December 2017

Flexible app with broad scope

Pros

As a user, I appreciate the flexibility and modern design, this app keeps getting better and I've noticed the list of features expanding quickly to include even non-traditional sectors like agriculture, education and medical practices such as hospitals, the overall scope really feels that broad.

Cons

Progress is noticeable, yet I believe the community could contribute more code to strengthen the Frappe framework and improve existing features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0
December 2017

Flexible app with broad scope

Pros

As a user, I appreciate the flexibility and modern design, this app keeps getting better and I've noticed the list of features expanding quickly to include even non-traditional sectors like agriculture, education and medical practices such as hospitals, the overall scope really feels that broad.

Cons

Progress is noticeable, yet I believe the community could contribute more code to strengthen the Frappe framework and improve existing features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

R

Riyas

Wholesale, 11-50 employees

More than a year

5.0
December 2017

Open-source with full functionality

Pros

Being open-source has been great, I also like the custom scripting, inventory and serial number tracking, email alerts, custom fields, reporting, sales and purchase modules, the web view and mobile application, the complete history of every transaction and the fact it's easy to set up with a growing community behind it.

Cons

Community resources feel limited and I would appreciate seeing more shared scripts and problem-solving examples similar to those on Stack Overflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, N/A employees

More than a year

5.0
December 2017

easy and powerful tool

Pros

This app is really feasible to use and comes loaded with powerful capabilities, I also love how the development team stays extremely active, because they keep releasing at least one or two new features every week.

Cons

At the moment, I honestly have no complaints.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

R

Riyas

Wholesale, 11-50 employees

More than a year

5.0
December 2017

Open-source with full functionality

Pros

Being open-source has been great, I also like the custom scripting, inventory and serial number tracking, email alerts, custom fields, reporting, sales and purchase modules, the web view and mobile application, the complete history of every transaction and the fact it's easy to set up with a growing community behind it.

Cons

Community resources feel limited and I would appreciate seeing more shared scripts and problem-solving examples similar to those on Stack Overflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, N/A employees

More than a year

5.0
December 2017

easy and powerful tool

Pros

This app is really feasible to use and comes loaded with powerful capabilities, I also love how the development team stays extremely active, because they keep releasing at least one or two new features every week.

Cons

At the moment, I honestly have no complaints.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AY

Abdul-hameed Y.

Mid-Market, 500+ employees

4.0
November 2017

Simple task tracking

Pros

I'm a fan of how feasible it is to use and it's really simple to keep track of all my tasks.

Cons

Unexpected glitches occasionally appear in the system although I don't find them very often.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AY

Abdul-hameed Y.

Mid-Market, 500+ employees

4.0
November 2017

Simple task tracking

Pros

I'm a fan of how feasible it is to use and it's really simple to keep track of all my tasks.

Cons

Unexpected glitches occasionally appear in the system although I don't find them very often.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

D

Dhananjay

Industrial Automation, 101-500 employees

More than a year

5.0
November 2017

Customizable with clean interface

Pros

Because it's built on the Frappe framework, I find the software very easy to customize to our needs and its clean, responsive interface makes daily use pleasant. I also rely on it for manufacturing thanks to support for multilevel BOMs and multiple production departments. There's no vendor lock-in, it's fully open-source which I appreciate for the security it offers small businesses, plus development feels community-driven and transparent.

Cons

User manuals cover mostly standard use cases and I would prefer broader guidance for real-world scenarios, in India, I also feel awareness and trust in the tool still need to grow.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

D

Dhananjay

Industrial Automation, 101-500 employees

More than a year

5.0
November 2017

Customizable with clean interface

Pros

Because it's built on the Frappe framework, I find the software very easy to customize to our needs and its clean, responsive interface makes daily use pleasant. I also rely on it for manufacturing thanks to support for multilevel BOMs and multiple production departments. There's no vendor lock-in, it's fully open-source which I appreciate for the security it offers small businesses, plus development feels community-driven and transparent.

Cons

User manuals cover mostly standard use cases and I would prefer broader guidance for real-world scenarios, in India, I also feel awareness and trust in the tool still need to grow.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

D

Deepak

Not Specified, N/A employees

4.0
November 2017

simple, code-free customization

Pros

Love how convenient it is and that I can customize things without writing code, the report builder is feasible, it offers excellent value for the price, has an attractive design and performs smoothly across all my devices.

Cons

Setting up roles and permissions proved complicated and I had to rely on an experienced colleague to handle the implementation properly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

D

Deepak

Not Specified, N/A employees

4.0
November 2017

simple, code-free customization

Pros

Love how convenient it is and that I can customize things without writing code, the report builder is feasible, it offers excellent value for the price, has an attractive design and performs smoothly across all my devices.

Cons

Setting up roles and permissions proved complicated and I had to rely on an experienced colleague to handle the implementation properly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8