ERPNext Reviews
Total 316 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars5%
2
Stars3%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Financial Services, N/A employees
More than a year
“Easy and user-friendly tool
Pros
the biggest advantage is how easy it is to use, compared with many products I've tried on the market, this tool feels much more user-friendly, with simpler, consistent forms that look and behave similarly across almost every module.
Cons
Data import features aren't very clear yet and I think the ecosystem would benefit from stronger documentation along with more service providers and vendors.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Financial Services, N/A employees
More than a year
“Easy and user-friendly tool
Pros
the biggest advantage is how easy it is to use, compared with many products I've tried on the market, this tool feels much more user-friendly, with simpler, consistent forms that look and behave similarly across almost every module.
Cons
Data import features aren't very clear yet and I think the ecosystem would benefit from stronger documentation along with more service providers and vendors.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, N/A employees
More than a year
“Strong community and budget-friendly tool
Pros
What I appreciate most is that it's supported by a strong community and foundation and it really is open-source, I find it simple to use, very budget-friendly and feasible to customize.
Cons
Some functionality still feels incomplete and I would like more comprehensive documentation especially for the Frappe framework that the system relies on.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“Open-source, easy to customize
Pros
Great tool... I'm really glad it's supported by a strong community and foundation and I appreciate that it's genuinely open source. I also find it very easy to use, highly affordable and feasible to customize.
Cons
A few features remain missing and I continue to wish the documentation particularly around the Frappe framework, were more detailed and thorough.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, N/A employees
More than a year
“Strong community and budget-friendly tool
Pros
What I appreciate most is that it's supported by a strong community and foundation and it really is open-source, I find it simple to use, very budget-friendly and feasible to customize.
Cons
Some functionality still feels incomplete and I would like more comprehensive documentation especially for the Frappe framework that the system relies on.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“Open-source, easy to customize
Pros
Great tool... I'm really glad it's supported by a strong community and foundation and I appreciate that it's genuinely open source. I also find it very easy to use, highly affordable and feasible to customize.
Cons
A few features remain missing and I continue to wish the documentation particularly around the Frappe framework, were more detailed and thorough.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
moad z.
Small-Business, 11-50 employees
“Covers all business modules
Pros
I find this tool covers all the modules that most businesses require and it's really easy to use.
Cons
The POS module doesn't work reliably offline and I find that a significant drawback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
moad z.
Small-Business, 11-50 employees
“Covers all business modules
Pros
I find this tool covers all the modules that most businesses require and it's really easy to use.
Cons
The POS module doesn't work reliably offline and I find that a significant drawback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Anonymous
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
“Flexible app with broad scope
Pros
As a user, I appreciate the flexibility and modern design, this app keeps getting better and I've noticed the list of features expanding quickly to include even non-traditional sectors like agriculture, education and medical practices such as hospitals, the overall scope really feels that broad.
Cons
Progress is noticeable, yet I believe the community could contribute more code to strengthen the Frappe framework and improve existing features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
“Flexible app with broad scope
Pros
As a user, I appreciate the flexibility and modern design, this app keeps getting better and I've noticed the list of features expanding quickly to include even non-traditional sectors like agriculture, education and medical practices such as hospitals, the overall scope really feels that broad.
Cons
Progress is noticeable, yet I believe the community could contribute more code to strengthen the Frappe framework and improve existing features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Riyas
Wholesale, 11-50 employees
More than a year
“Open-source with full functionality
Pros
Being open-source has been great, I also like the custom scripting, inventory and serial number tracking, email alerts, custom fields, reporting, sales and purchase modules, the web view and mobile application, the complete history of every transaction and the fact it's easy to set up with a growing community behind it.
Cons
Community resources feel limited and I would appreciate seeing more shared scripts and problem-solving examples similar to those on Stack Overflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, N/A employees
More than a year
“easy and powerful tool
Pros
This app is really feasible to use and comes loaded with powerful capabilities, I also love how the development team stays extremely active, because they keep releasing at least one or two new features every week.
Cons
At the moment, I honestly have no complaints.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Riyas
Wholesale, 11-50 employees
More than a year
“Open-source with full functionality
Pros
Being open-source has been great, I also like the custom scripting, inventory and serial number tracking, email alerts, custom fields, reporting, sales and purchase modules, the web view and mobile application, the complete history of every transaction and the fact it's easy to set up with a growing community behind it.
Cons
Community resources feel limited and I would appreciate seeing more shared scripts and problem-solving examples similar to those on Stack Overflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, N/A employees
More than a year
“easy and powerful tool
Pros
This app is really feasible to use and comes loaded with powerful capabilities, I also love how the development team stays extremely active, because they keep releasing at least one or two new features every week.
Cons
At the moment, I honestly have no complaints.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Abdul-hameed Y.
Mid-Market, 500+ employees
“Simple task tracking
Pros
I'm a fan of how feasible it is to use and it's really simple to keep track of all my tasks.
Cons
Unexpected glitches occasionally appear in the system although I don't find them very often.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Abdul-hameed Y.
Mid-Market, 500+ employees
“Simple task tracking
Pros
I'm a fan of how feasible it is to use and it's really simple to keep track of all my tasks.
Cons
Unexpected glitches occasionally appear in the system although I don't find them very often.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Dhananjay
Industrial Automation, 101-500 employees
More than a year
“Customizable with clean interface
Pros
Because it's built on the Frappe framework, I find the software very easy to customize to our needs and its clean, responsive interface makes daily use pleasant. I also rely on it for manufacturing thanks to support for multilevel BOMs and multiple production departments. There's no vendor lock-in, it's fully open-source which I appreciate for the security it offers small businesses, plus development feels community-driven and transparent.
Cons
User manuals cover mostly standard use cases and I would prefer broader guidance for real-world scenarios, in India, I also feel awareness and trust in the tool still need to grow.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Dhananjay
Industrial Automation, 101-500 employees
More than a year
“Customizable with clean interface
Pros
Because it's built on the Frappe framework, I find the software very easy to customize to our needs and its clean, responsive interface makes daily use pleasant. I also rely on it for manufacturing thanks to support for multilevel BOMs and multiple production departments. There's no vendor lock-in, it's fully open-source which I appreciate for the security it offers small businesses, plus development feels community-driven and transparent.
Cons
User manuals cover mostly standard use cases and I would prefer broader guidance for real-world scenarios, in India, I also feel awareness and trust in the tool still need to grow.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Deepak
Not Specified, N/A employees
“simple, code-free customization
Pros
Love how convenient it is and that I can customize things without writing code, the report builder is feasible, it offers excellent value for the price, has an attractive design and performs smoothly across all my devices.
Cons
Setting up roles and permissions proved complicated and I had to rely on an experienced colleague to handle the implementation properly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Deepak
Not Specified, N/A employees
“simple, code-free customization
Pros
Love how convenient it is and that I can customize things without writing code, the report builder is feasible, it offers excellent value for the price, has an attractive design and performs smoothly across all my devices.
Cons
Setting up roles and permissions proved complicated and I had to rely on an experienced colleague to handle the implementation properly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8