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Overview
STS Cloud is a cloud-based facility management solution designed for hotels, event venues, and management companies. It streamlines sales, catering, and booking workflows, improving team efficiency. While reporting customization could be enhanced, the platform is popular for its ease of use and cost-effective, all-in-one approach.
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Starting Price
Custom
STS Cloud Specifications
- Reporting And Analytics Dashboards
- Visitor And Resource Booking
- Mobile Accessibility
- Space Management And Planning
What Is STS Cloud?
STS Cloud is an all-in-one, web-based sales and catering management platform built for hospitality professionals. It offers a robust CRM to streamline client relationships and automate follow-ups. The platform provides comprehensive booking management, including group room control and event space coordination. Automated document workflows simplify contracts and banquet event orders, reducing manual work. These features help teams increase efficiency, optimize sales, and consistently deliver exceptional event experiences.
STS Cloud Pricing
The pricing for STS Cloud starts at $159/month (flat monthly fee, unlimited users).
According to our estimate, one‑time setup and configuration often range from $500 to $5,000+ depending on complexity and integrations.
Disclaimer: The pricing is subject to change._
STS Cloud Integrations
STS Cloud integrates with leading hospitality and business software partners to streamline operations.
Who Is STS Cloud For?
STS Cloud is ideal for hospitality organizations seeking to streamline sales, catering, and event management processes, including:
- Hotels
- Event venues
- Management companies
- Hospitality teams
Is STS Cloud Right For You?
Struggling to keep your sales and catering operations organized across multiple properties or teams? STS Cloud tackles fragmented workflows by centralizing CRM, booking, and event management in a single, intuitive platform. It delivers cost savings with unlimited users and a flat monthly fee, while robust reporting drives better business decisions. The system scales easily for properties of all sizes, making it a fit for hotels, event venues, and management companies. Trusted by clients like Fairfield Inn by Marriott, Beach Retreat & Lodge at Tahoe, and Shilo Inns.
Still doubtful if STS Cloud software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
STS Cloud Features
Comprehensive CRM
STS Cloud includes a full-featured CRM that helps teams build and maintain client relationships, automate follow-ups, and focus on targeted accounts. The CRM centralizes communication and provides actionable insights to drive sales performance.
Advanced Booking Management
The platform offers group room control, function diary, and detailed booking information, allowing users to manage reservations, room blocks, and event spaces efficiently. Staff can access all booking details and signed agreements from anywhere.
Automated Document Workflow
With STS Cloud, users can quickly merge contracts and banquet event orders (BEOs) using customizable templates, streamlining the preparation and delivery of essential documents. This reduces manual work and ensures accuracy.
Robust Reporting Tools
STS Cloud provides a suite of real-time reports, including sales activity, pace, GRC, and daily function recaps. These reports empower managers to make data-driven decisions and monitor business performance at a glance.
Event Calendar
Get a visual overview of group bookings, key event periods, and holidays. The calendar helps teams quickly identify high-demand times and plan resources efficiently, ensuring smooth scheduling and better coordination across properties.
User Dashboard
The user dashboard gives an at-a-glance view of pending follow-ups, reminders, and tasks. With just a click, staff can complete marketing actions, schedule next steps, and stay on top of the sales process to maximize conversion.
Pros And Cons of STS Cloud
Pros
User-friendly interface for quick onboarding
Centralizes sales and event workflows
Responsive customer support team
Cons
Some users have requested improvements in the interface
Mobile experience less robust than desktop
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Frequently Asked Questions
Who are the typical users of STS Cloud?
Typical users of STS Cloud include hotels, event venues, and hospitality management companies seeking to streamline sales, catering, and event operations.
What languages does STS Cloud support?
STS Cloud is primarily available in English for its user interface and documentation.
What level of support does STS Cloud offer?
STS Cloud provides personalized customer support, including email, phone assistance, and access to a knowledge base. The vendor emphasizes world-class, North American-based service.
Does STS Cloud offer an API?
STS Cloud does not publicly advertise an open API for external integrations. The platform focuses on seamless integration with leading hospitality solutions via built-in connectors.
Does STS Cloud have a mobile app?
STS Cloud is a 100% web-based platform accessible from any device with a browser, including smartphones and tablets. There is no dedicated mobile app, but the system is optimized for mobile access.
What types of pricing plans does STS Cloud offer?
STS Cloud offers a flat monthly fee starting at $159/month for unlimited users and full platform access. Get a detailed STS Cloud price quote.
What other apps does STS Cloud integrate with?
STS Cloud integrates with a range of hospitality and business tools including Infor HMS, RoomKeyPMS, Metolius Golf, Mews, Amaze Insights, Jonas Chorum, and DocuSign to enhance workflow and guest management.