Last Updated
Overview
Oracle Hospitality helps hotels and restaurants manage property operations, dining, and events in one system. While support response times can be slow, its scalable tools improve efficiency and enhance guest experiences. Overall, it is a dependable option for hospitality businesses looking to unify their operations.
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Starting Price
Custom
Oracle Hospitality Specifications
- Maintenance Requests
- Reporting And Analytics
- Alerts/Notifications
- Mobile App
What Is Oracle Hospitality?
Oracle Hospitality is a cloud-based hospitality management platform designed to streamline operations and enhance guest experiences. More than a conventional property management system, it integrates property management, Point-of-Sale (POS), event sales, and back-office functions into one solution. Powered by Oracle OPERA Cloud, it helps businesses standardize processes, improve efficiency, and adapt quickly to evolving industry demands. This integrated approach strengthens service delivery, builds guest loyalty, and supports long-term revenue growth.
Oracle Hospitality Pricing
Oracle Hospitality Integrations
Oracle Hospitality features integration with various applications, including:
- Betterspace
- Fuel
- Adyen
- RateWise
- Codefit
- Verifone
Who Is Oracle Hospitality For?
The platform supports a variety of businesses across the hospitality industry, including:
- Hotels and resorts
- Casinos
- Cruise lines
- Food and beverage operations
Is Oracle Hospitality Right For You?
If you are looking for a platform that unifies hotel operations, dining, and event management, Oracle Hospitality may be the right choice. Its connected systems streamline front desk, back office, and POS workflows, improving efficiency and consistency. By enhancing service delivery and guest interactions, it helps create memorable experiences and long-term loyalty.
Trusted by major brands like Marriott International, MGM Resorts, and Meliá Hotels International, it delivers the scalability and reliability needed to stay competitive in a fast-changing industry.
Still not sure if Oracle Hospitality is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
Oracle Hospitality Features
Guest Profile
The software captures detailed insights into guest preferences, including communication styles, purchasing behavior, and marketing data. By leveraging these insights, the software strengthens service quality, enhances personalization, and builds loyalty through more meaningful, data-driven hospitality experiences.
Cloud Digital Assistant
Oracle Hospitality, through OPERA cloud, automates daily tasks, such as managing reservations, room assignments, and housekeeping updates. By streamlining repetitive processes, this functionality reduces workload, increases efficiency, and ensures staff can focus on higher-value service delivery.
Loyalty Programs
Through integrated loyalty programs, businesses strengthen relationships by rewarding guests with points while anticipating preferences. The software enables organizations to create memorable experiences, drive repeat visits, and encourage stronger engagement across hospitality interactions and personalized service touchpoints.
Payments
Oracle Hospitality integrates advanced payment solutions, supporting mobile, kiosk, and contactless transactions. This ensures secure processing, streamlines operations, and enhances guest convenience while meeting evolving service needs across diverse hospitality environments with cutting-edge financial technology.
Mobile Guest Experience
The platform offers a mobile-ready web application that lets guests preregister their arrival, beginning with an email sent to eligible guests 4 to 48 hours in advance. This streamlines the check-in process and creates a faster, more convenient arrival experience.
Pros And Cons of Oracle Hospitality
Pros
Customization options support tailored operations
Integrated modules simplify stock and inventory management
Helps sustain customer engagement and loyalty with feedback integration
Cons
Mobile application layout feels outdated and could be more intuitive
Customer support response time may vary
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Frequently Asked Questions
What language does Oracle Hospitality support?
Oracle Hospitality supports various languages, including Arabic, German, French, and Italian.
What other apps does Oracle Hospitality integrate with?
Oracle Hospitality integrates with multiple applications, such as Fuel, Betterspace, Adyen, RateWise, Codefit, and Verifone.
Does Oracle Hospitality have a mobile app?
Yes, Oracle Hospitality offers dedicated mobile applications for iOS and Android devices.
Does Oracle Hospitality offer an API?
Yes, Oracle Hospitality offers an API.
What types of pricing plans does Oracle Hospitality offer?
Oracle Hospitality pricing is determined by the business’s size and the range of features or modules selected. Request a detailed Oracle Hospitality cost breakdown for your organization today.
Who are the typical users of Oracle Hospitality software?
Oracle Hospitality features are typically used by hotels, resorts, casinos, food and beverage operations, and cruise services.
What level of support does Oracle Hospitality offer?
Oracle Hospitality offers support through an online contact form, phone, and chat.
