3C Connect helps HVAC businesses manage scheduling, dispatching, and customer relationships efficiently. Its user-friendly interface simplifies operations, but it may require some initial setup time to tailor to specific needs. Despite this, 3C Connect supports solid features that make it a useful tool for extensive revenue and business growth.

3C Connect Specifications

Work Order Management

Scheduling & Dispatching

Mobile Access

Customer Relationship Management (CRM)

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What Is 3C Connect?

3C Connect is a cloud-based software designed for HVAC businesses, focusing on improving efficiency in scheduling, dispatching, and customer relationship management. It offers solutions to streamline day-to-day operations, enhance communication, and help companies stay organized. The software addresses common pain points like scheduling errors and missed appointments, allowing businesses to provide better service and boost productivity.

3C Connect Pricing

The 3C Connect price ranges in the following three customizable packages:
  • Starter
  • Professional
  • Enterprise

Request a personalized quote of the 3C Connect cost as per your business’s requirements. You can also get a one-month free trial of 3C Connect software.

3C Connect Integrations

3C Connect software integrates with different third-party apps, such as:

Watch a free 3C Connect demo to learn more about its integrations.

Who Is 3C Connect For?

The software is for businesses of all sizes across various industries, including:

  • Consumer services
  • Construction
  • Electronic manufacturing
  • HVAC

Is 3C Connect Right For You?

3C Connect is a robust choice for businesses seeking to manage HVAC operations efficiently. It streamlines daily operations and ensures that its features boost productivity, reduce errors, improve service quality, and ensure transparency, driving overall business success. For its cutting-edge abilities to manage jobs and finance as well as optimize revenue, 3C Connect is a go-to choice for thousands of businesses, including Quality Heating USA, Robbins Air Inc., and West Sound Comfort Systems.

Still not sure about 3C Connect software? Contact us at (661) 384-7070 and get expert assistance regarding any further queries.

3C Connect Features

It simplifies scheduling and dispatching by organizing appointments and assigning tasks to technicians efficiently. It reduces scheduling errors, improves time management, and ensures timely service delivery for customer satisfaction and optimized field operations.

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The software streamlines inventory management by tracking stock levels and automating replenishment. It minimizes shortages, reduces overstocking, and ensures technicians have the necessary parts on hand for jobs to improve operational efficiency.

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3C Connect enables businesses to process payments seamlessly with different convenient options. This approach accelerates cash flow, simplifies accounting, and improves the payment experience, as it reduces overall administrative burdens.

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The platform provides access to training and troubleshooting videos, empowering technicians with knowledge to address issues effectively. This tool boosts technician confidence, reduces resolution times, and enhances service quality.

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The solution offers a flat rate service price book, standardizing pricing for services and repairs. It ensures consistency, builds customer trust, and simplifies billing so businesses can smoothly maintain transparency and profitability.

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Pros and Cons of 3C Connect

Pros

  • Integrated payment processing for faster transactions
  • Improves customer satisfaction through optimized workflow tools
  • Enhances operational efficiency
  • User-friendly interface for easy navigation
  • Customizable service price book for standardization

Cons

  • Requires initial setup and customization
  • Limited customer support hours
  • Some advanced features require additional training, according to some users

3C Connect Reviews

Overall Rating

5

3 Review(s)

Rating Distribution

5

star

(3)

4

star

3

star

2

star

1

star

November 2019

3C Connect simplifies HVAC jobs!

Jane

Electrical/Electronic Manufacturing

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

3C Connect has so many features that make my daily work easier, and I use them all the time. Keeping records organized by customer, job site, and equipment is a huge help because I can quickly find past work without any hassle. I also like that service calls are linked to these records, so pulling up details later is super easy. The scheduling and dispatch system is another big plus, it lets me assign techs, link appointments to job sites, add notes and block off time without any confusion. The built-in price book is a game changer! I can build prices right in the field and create invoices on the spot, plus I can add billing items and discounts easily. All the notes I enter stay saved, whether they are for customers or just for internal use. Every call and work order is time-stamped, so I always know when a tech arrived and left. The debriefing tools help me organize calls for reports and track revenue and I love how easy it is to sort through reports and find the info I need. There are also a ton of technical resources available and honestly, I keep finding more things I like about it!

Cons

Honestly, it is hard to find anything to complain about. The dispatch and tracking system is easy to use and the team keeps improving the software with frequent updates. The only minor issue I have noticed is that it takes a little time to load a technician's report as a PDF when I want to preview, print, or save it. But I do like that I can save the PDF for my own records when needed.

August 2019

Smooth and easy to use

Sharissa

Construction

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

My fav thing about this software is how easy it is to train my team to use it. Everything is super easy, so I do not have to spend much time explaining how it works to new employees. I also love that I can customize my dashboard to highlight the features I use the most and hide the ones I do not need.

Cons

Anytime I have run into an issue, it has been fixed right away. There are no major concerns that stand out.

August 2019

Game-changer for HVAC businesses

Ernie

Consumer Services

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

It is super easy to use! As a technician, I love how simple it is to document issues and solutions by snapping pictures and adding them to the work order. Those pictures automatically get sent to the customer in their final invoice, which adds a ton of value for them. As an owner, I really like the reporting tools that help me track how my techs are performing on the job. It makes it easy to see where they can improve in how they work and communicate with customers, which ultimately leads to higher service ticket values.

Cons

There is really nothing I do not like about it. The developers actually listen to contractor feedback and roll out updates that make a real difference.

Frequently Asked Questions

Yes, 3C Connect doesn’t provide an API.