Last Updated
Overview
Fergus acts as the operational backbone for trade businesses, simplifying daily tasks while providing complete clarity and control. It equips business owners and managers with valuable time and insights for growth. While it lacks a month-view calendar, it features a user-friendly visual scheduling system.
Overall Rating
Based on 15 users reviews
4.6
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Fergus Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Relationship Management (CRM)
What Is Fergus?
Fergus software is a cloud-based job and field service management solution tailored for small to medium-sized businesses across 30 industries, including electrical, plumbing, roofing, and security. Designed by a plumber, it helps manage tasks like quoting, scheduling, and timesheets. The platform offers mobile apps for Android and iOS, providing field teams instant access to job details, photos, and schedules. The status board helps administrators track job progress and identify bottlenecks.
Fergus Pricing
The Fergus cost structure offers no lock-in contracts with monthly billing, a 14-day free trial with no credit card required, and hassle-free cancellation at any time. It offers three unique solutions, including:
- Basic: $48/user/month
- Professional: $68/user/month
- Enterprise 10+: Custom quote
Disclaimer: Pricing is subject to change.
Fergus Integrations
Fergus offers various integrations, including:
- Intuit QuickBooks
- Myob
- Xero
- Ideal Electrical
- Reece
- Voltex
- Stripe
- J.A. Russell
- Trito flex
- Chesters
- NECA
Who Is Fergus For?
Fergus is designed to serve in various industries, including:
- Electricians
- Plumbers
- Builders
- HVAC
- Roofers
- Field services
Is Fergus Right For You?
Fergus is an ideal job management software for electricians and plumbers, offering a comprehensive suite of features, including job tracking, scheduling, quoting, invoicing, and reporting. Its centralized status board, customizable communication templates, and efficient calendar scheduling streamline operations, making it easier to manage projects, track costs, and communicate with clients, ultimately improving efficiency and customer satisfaction.
Do you still need to figure out Fergus? Call our team at (661) 384-7070 for expert guidance on your questions.
Fergus Features
Job Scheduling
The solution offers simple job scheduling with a customizable visual calendar, drag-and-drop job assignments, and instant team notifications. Easily assign jobs, track unassigned tasks, and manage team schedules, ensuring smooth operations and efficient communication.
Business Reporting
The platform provides comprehensive financial reporting for trade businesses, including business health, job performance, and employee analytics. It tracks actual activity, profit & loss, job costs, and employee hours, helping optimize margins and performance with real-time insights.
Quoting
Fergus streamlines quoting for trades by offering customizable templates, tiered pricing, and version tracking. It allows easy management of quotes, material pricing, and client approvals, enhancing efficiency, transparency, and client relationships while ensuring accuracy and competitive pricing.
Tracking Jobs
This feature simplifies job management with an easy-to-use status board, job cards, and job phases. Track progress, costs, and variations, and manage milestones efficiently. Variations can be tracked and invoiced, with customer approval via email, for seamless job completion and billing.
Invoicing
Fergus facilitates invoicing with pre-populated, customizable invoices, progress payments, and back-costing features. It offers automatic reminders for overdue payments and flexible payment options through fergus pay. It also ensures timely payments with built-in fraud protection for improved cash flow.
Pros And Cons of Fergus
Pros
Mobile app is user-friendly for field staff
Offers visual and simple scheduling
Easy to use forms for internal audits and tailgates
Easy to use and intuitive system
Cons
Unable to create custom statuses
No inventory list of stock in staff vehicles or holding stock
Fergus Reviews
Total 15 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars40%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Construction, 1-10 employees
Less than 6 months
“Solid and reliable platform”
Pros
The chatbot works really well! It gives clear, useful information and makes things easier for me.
Cons
Fergus has a lot of great features but knowing how to use it to its full potential takes some learning. I feel like there could be a simpler version for tradespeople who are not very tech-savvy or just prefer simple software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mechanical or Industrial Engineering, N/A employees
More than a year
“Could not be happier with Fergus”
Pros
It is super simple to use and communicating with my team has never been this easy. Everything just flows smoothly.
Cons
No complaints at all.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Construction, 11-50 employees
Less than a year
“Fergus makes scheduling easy”
Pros
The scheduling, map features and job tracking are all amazing. It keeps my field staff and finance team organized and on track.
Cons
The reporting features, especially for quoting, feel a bit limited. I need better insights into how well my sales team is performing and it would be great if the CRM side of the software could improve to support that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Frequently Asked Questions
Does Fergus offer an API?
Yes, Fergus provides API access.
What language does Fergus support?
Fergus supports the English language.
Does Fergus offer a mobile app?
Yes, Fergus offers a mobile app for iOS and Android devices.
What other apps does Fergus integrate with?
Fergus integrates with various platforms and suppliers, including Intuit QuickBooks, MYOB, Xero, Ideal Electrical, Reece, Voltex, Stripe, J.A. Russell, Trito Flex, Chesters, and NECA.
What types of pricing plans does Fergus offer?
The Fergus pricing model operates on a monthly billing model with no lock-in contracts, offering a 14-day free trial, hassle-free cancellation, and three plans: Basic at $48/user/month, Professional at $68/user/month, and Enterprise 10+ with a custom quote. To make an informed choice, request a detailed Fergus price estimate tailored to your needs.
Who are the typical users of Fergus?
Fergus is designed to serve experts across diverse industries, including electricians, plumbers, builders, HVAC technicians, roofers, and field service businesses.
What level of support does Fergus offer?
Fergus provides support through phone support, email/help desk, chat, FAQs/forums, and a knowledge base.