Last Updated

Key Takeaways

Generated from the text of customer reviews

Fergus is a cloud-based field service solution that streamlines job management. It combines quoting, scheduling, invoicing, reporting, payments, and certificates – all on a single platform. While it may lack some industry-specific functionalities, it reduces manual labor through its easy-to-use platform, which tracks job progress, giving it value. Recently, its Job Card introduced Add New Customer and Edit Customer options.

Our Verdict

Fergus is a practical option for trade businesses that need tools for quoting, job management, invoicing, and supplier tracking. Starting at $31/month, its pricing is relatively accessible for smaller teams, while larger businesses may need higher plans as their requirements grow. We recommend Fergus for electricians, plumbers, builders, and other trade professionals managing field operations.

Fergus Specifications

  • Work Order Management
  • Scheduling & Dispatching
  • Mobile Access
  • Customer Relationship Management (CRM)

Fergus Features

Team Management

This functionality provides a range of functions to users like GPS tracking to see where team members are located, review their GPS history, and check which jobs are scheduled for which worker. With timesheets, they can track on-site hours through mobile start/stop timers or manual entries. This clarifies job costs and billed hours for managers. They can assign work, add due dates and notes, and ensure that site tasks or equipment bookings are completed. This reduces manual follow-ups.

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Reporting

With this feature, teams get an overview of Actual Activity and Profit and Loss reports to help trades businesses monitor financial performance and plan spending. Job Reporting tracks potential profit alongside labor costs. Meanwhile, WIP reports help identify jobs that are exceeding budget before margins are affected. In addition, Employee Reporting compares staff hours with billed hours through Pay Summary and Timesheet Summary Reports. This allows managers to identify performance gaps and effectively utilize labor.

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Fergus Pay

Fergus Pay allows businesses to accept debit and credit card payments on-site, through QR codes, and online when sending invoices. With Tap To Pay, field workers can take contactless card or mobile wallet payments directly through the Fergus Go app. Meanwhile, Scan To Pay allows customers to complete payments on their own devices. This helps businesses close out jobs immediately, minimizes time spent chasing unpaid invoices, and keeps cash flowing for payroll, suppliers, and other expenses.

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Certificates

Through digital certificates, Fergus lets trade companies complete and sign plumbing, gas, and electrical certificates directly on site. Pre-filled job, customer, and licensing information reduces the time needed to complete each certification and minimizes manual data entry. Completed certificates are stored in a single repository and can be tracked through the Certification Report. This makes compliance records easier to access and manage.

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Pros And Cons of Fergus

Pros

  • Streamlines pricing and quoting through the search function and supplier price books

  • Makes it easy to track job progress, reducing reliance on manual processes

  • Offers a simple platform that is easy to use

Cons

  • Mobile app may not appeal to some users

  • Some users report a lack of a recurring jobs function

Fergus Pricing

Essentials

Professional

  • Quoting & Estimating

  • Price Books

  • Job Cards

  • Timesheets

  • Calendar

  • Materials

  • Supplier Integration

  • Recurring Jobs

  • Moving Items

  • Notes & History

  • Everything in the Essentials plan, plus:

  • GPS Tracking

  • Checklists

  • Job Phases

  • Files & Photos

  • Purchase Orders

  • Tiered Pricing

  • Hazards

  • SWMS

  • Quote Report

Disclaimer: The pricing details were last updated on Sep 07, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Fergus Reviews

Total 15 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

40%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

L

Lyndsay

Construction, 1-10 employees

Less than 6 months

5.0
June 2024

“Solid and reliable platform”

Pros

The chatbot works really well! It gives clear, useful information and makes things easier for me.

Cons

Fergus has a lot of great features but knowing how to use it to its full potential takes some learning. I feel like there could be a simpler version for tradespeople who are not very tech-savvy or just prefer simple software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

P

Paul

Mechanical or Industrial Engineering, N/A employees

More than a year

5.0
February 2023

“Could not be happier with Fergus”

Pros

It is super simple to use and communicating with my team has never been this easy. Everything just flows smoothly.

Cons

No complaints at all.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Chris

Construction, 11-50 employees

Less than a year

5.0
March 2022

“Fergus makes scheduling easy”

Pros

The scheduling, map features and job tracking are all amazing. It keeps my field staff and finance team organized and on track.

Cons

The reporting features, especially for quoting, feel a bit limited. I need better insights into how well my sales team is performing and it would be great if the CRM side of the software could improve to support that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

Frequently Asked Questions

Does Fergus offer an API?

Yes, Fergus does offer an API.

What language does Fergus support?

The platform supports the English language.

Does Fergus have a mobile app?

Fergus offers the Fergus Go mobile app for Android and iOS.

What other apps does Fergus integrate with?

Fergus software integrates multiple third-party platforms, including QuickBooks and Mico. 

What types of pricing plans does Fergus offer?

Fergus price starts at $31/month for the Essentials plan and $44/month for the Professional plan. The platform also offers an Enterprise 10+ plan with custom pricing. Moreover, a 14-day free trial is also available. Request a custom Fergus pricing quote today!

Who are the typical users of Fergus?

Fergus is mainly used by trade and field-service professionals to manage jobs, quotes, invoicing, and day-to-day operations. Its users include electricians, plumbers, HVAC contractors, builders, roofers, field service teams, and cleaning businesses.

What level of support does Fergus offer?

Fergus offers support through its Help Center.