Last Updated
Overview
Fieldcode streamlines dispatching, route optimization, and real-time tracking for efficient field operations. However, its limited third-party integrations may require workarounds for some businesses. Overall, Fieldcode enhances service delivery and operational efficiency with automation and a user-friendly mobile app.
Overall Rating
Based on 12 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Fieldcode Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
What Is Fieldcode?
Fieldcode specializes in field service management (FSM) software, catering to industries such as information technology, and elevator and escalator services. The company addresses challenges like scheduling inefficiencies, compliance issues, and coordination difficulties in multi-entity workforces. Additionally, Fieldcode offers a flexible pay-per-event pricing model, aligning costs with actual usage. Its cloud-based platform ensures accessibility from anywhere, improving real-time collaboration.
Fieldcode Pricing
Fieldcode software offers three packages:
- Start: $25/user/month
- Business: $45/user/month
- Enterprise: $65/user/month
Disclaimer: Prices are subject to change.
Fieldcode Integrations
The software seamlessly integrates with different business applications, such as:
- HubSpot
- Infor
- Salesforce
- Quickbooks
- Monday.com
- Microsoft Dynamics 365
- Zoho
Who Is Fieldcode For?
Fieldcode is designed for businesses of all sizes, catering to different industries including:
- Information Technology
- HVAC
- Energy and Utilities
- Construction
- Elevator and Escalator Services
- Manufacturing
- Medical Equipment Services
Is Fieldcode Right For You?
Fieldcode is a strong choice for businesses seeking cost-effective, scalable field service management. It improves operational efficiency, enhances real-time collaboration, reduces scheduling conflicts, and ensures regulatory compliance. Its built-in sustainability initiatives help businesses minimize environmental impact without compromising productivity. Overall, Fieldcode offers a balanced solution that optimizes service operations, reduces costs, and supports sustainability, making it a valuable choice for businesses looking to streamline field service management.
Still not sure if Fieldcode is right for you? Get in touch with our customer support team at (661)384-7070, and it will help you make a confident decision.
Fieldcode Features
Workflow Designer
Fieldcode's workflow designer enables users to adapt predefined workflows to their unique service needs using a simple drag-and-drop interface. This enables proactive guidance and automation for processes such as repairs, asset management, team coordination, and approvals.
Forms Designer
The forms designer enables teams to tailor the information collected for each job by adjusting data fields like checkboxes, dropdowns, photo uploads, and signature boxes. This customization ensures that teams have the exact details needed to complete tasks accurately.
Automated Dispatching
Fieldcode's automated dispatching feature enhances scheduling processes with advanced multilayer disposition, optimized route planning, and no-touch ticket assignment. It considers factors such as engineers' speed and proficiency to further optimize ticket planning and routing.
Route Optimization
The route optimization feature allows for the optimization of manually planned routes based on mileage, work time, SLA compliance, and real-time traffic data. This increases utilization and job scheduling efficiency by minimizing overtime hours and favoring idle resources.
Mobile Application
Fieldcode's mobile application assists engineers in their daily field service assignments and reporting. It enables tracking of work orders and ticket statuses both online and offline, providing full documentation regarding spare parts or instructions, thereby enhancing field operations.
Pros And Cons of Fieldcode
Pros
User-friendly interface
Efficient workflow customization
Comprehensive reporting tools
Responsive customer support
Regular software updates
Cons
Occasional system lag reported
Inconsistent notification system, according to software users
Lack of comprehensive training resources
Occasional data synchronization issues
Fieldcode Reviews
Total 12 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars17%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Computer Software, 11-50 employees
Less than a year
“Simplified our IT task”
Pros
Fieldcode has really helped us stay on top of our IT service tasks. It gives me a clear view of everything going on, which is super important since we deal with pretty complex IT environments. I feel like I actually know what's happening now instead of constantly guessing.
Cons
Sometimes the updates come in pretty often and it can be a bit much to keep up with. But to be fair, the Fieldcode team does a solid job keeping us in the loop with webcasts and detailed notes, so we're never blindsided by changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 101-500 employees
Less than a year
“Improved our whole service process”
Pros
What really stands out to me is the workflow-driven setup. It's not just for field work, it also helps us manage the prep phase, like coordinating any special requirements. The way planning and execution are linked together keeps things running smoothly, no back-and-forth or confusion. Everything just clicks.
Cons
New features are always being added and sometimes it's hard to keep up with all the changes. But the good thing is, they go over everything during their monthly webcast calls so we're always updated and don't miss anything important.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Business Supplies and Equipment, 101-500 employees
Less than a year
“streamlines our ticket & info flow”
Pros
We work with a lot of repeat customers and locations, so it's been awesome having Fieldcode automatically fill in ticket details based on past entries. It saves us a ton of time especially when we're dealing with back-to-back jobs.
Cons
We've got some pretty big lists, so it'd be super helpful if we could just import Excel files instead of building everything by hand. Right now, that's not an option but they did let us know it's something they're working on which is good to hear.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Frequently Asked Questions
What level of support does Fieldcode offer?
Fieldcode software offers phone support, email, chat, FAQS and Knowledge Base.
Does Fieldcode offer an API?
Yes, Fieldcode offers an API.
Who are the typical users of Fieldcode software?
Fieldcode software is used by IT, HVAC and energy industries.
What other apps does Fieldcode integrate with?
Fieldcode integrates with Infor, Zoho, Salesforce, Quickbooks, and more.
What language does Fieldcode support?
Fieldcode supports several languages including English, Greek, Polish, Russian and French.
Does Fieldcode have a mobile app?
Yes, Fieldcode has a mobile app.
What types of pricing plans does Fieldcode offer?
Fieldcode price starts at $25/user/month for the Start plan, $45/user/month for the Business plan, and $65/user/month for the Enterprise plan. Users can also get a custom quote according to their needs.