Service Autopilot

Service Autopilot

15 Review(s)

Overview

Service Autopilot streamlines field service operations by automating various processes, helping businesses boost efficiency and customer satisfaction. However, its complexity may pose a challenge for smaller teams, requiring time to fully learn and set up. Overall, its powerful tools justify the effort.

Overall Rating

Based on 15 users reviews

3.2

Rating Distribution

Positive

47%

Neutral

33%

Negative

20%

Starting Price
Custom

Service Autopilot Specifications

Work Order Management

Scheduling & Dispatching

Mobile Access

Customer Relationship Management (CRM)

View All Specifications

What Is Service Autopilot?

Service Autopilot is a cloud-based software designed for field service businesses, offering solutions that streamline daily operations such as scheduling, dispatching, and billing. Catering primarily to industries like lawn care, cleaning, and pest control, it helps businesses optimize workflows, improve efficiency, and enhance customer satisfaction. The software addresses issues such as time-consuming manual tasks and lack of operational visibility, enabling companies to manage their processes more effectively.

Service Autopilot Pricing

The software offers four packages:

  • Starter: $49/month plus sign-up fee
  • Pro: $199/month plus sign-up fee
  • Pro Plus: $499/month plus sign-up fee
  • Elite: custom quote provided
Service Autopilot cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.

Disclaimer: Prices are subject to change.

Service Autopilot Integrations

Service Autopilot software seamlessly integrates with various applications, including:

Watch a free Service Autopilot demo to learn more about its integrations.

Who Is Service Autopilot For?

Autopilot software is designed for businesses of all sizes across various industries and sectors, such as:

  • Real estate
  • Health and wellness
  • Hospitality
  • Construction
  • Environmental services
  • Consumer services
  • Consumer goods

Is Service Autopilot Right For You?

Service Autopilot software empowers businesses by automating key operational tasks like scheduling, invoicing, and reporting. This reduces administrative burdens, improves workflow efficiency, and enhances customer service. With real-time data insights, businesses can make informed decisions and optimize performance for sustained growth​. It is also scalable and secure.

Still not sure if Service Autopilot is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make a confident decision.

Service Autopilot Features

Service Autopilot’s flexible scheduling enables businesses to assign jobs efficiently by customizing work hours, employee availability, and recurring tasks. This reduces scheduling conflicts, ensures proper resource allocation, and increases productivity, leading to smoother operations and higher customer satisfaction​.

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This feature enables businesses to generate invoices automatically upon job completion. It reduces administrative delays, ensures timely billing, and improves cash flow. It also minimizes errors, provides accurate, professional invoices, and makes the billing process faster and more efficient.

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The software enables business owners to monitor their field staff in real-time, ensuring they stay on schedule and reach their destinations promptly. This boosts accountability, improves route optimization, and provides better customer service by reducing delays and improving transparency​.

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Users can get detailed insights into business performance, from revenue to employee productivity. By automating data collection and offering customizable reports, the reports centre helps businesses make informed decisions, track progress, and identify areas for improvement, contributing to overall growth​.

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Client account history tracks every interaction, service request, and payment, providing businesses with a comprehensive overview of client relationships. This feature helps businesses offer personalized service, improve customer retention, and quickly resolve any service issues by having detailed historical data at hand.

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Pros And Cons of Service Autopilot

Pros

  • Simplifies scheduling and dispatching

  • Customizable reports and dashboards

  • Customer management with lead tracking

  • Efficient route optimization for service jobs

  • Offers an intuitive interface with easy navigation

Cons

  • Limited customer support options

  • Lacks a user-friendly setup process

  • Can be slow with larger data volumes

Service Autopilot Reviews

Total 15 reviews

3.2

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

13%

3

Stars

13%

2

Stars

20%

1

Stars

20%

Share your experience

M

Megan

Automotive, 51-100 employees

Free Trial

2.0
January 2025

Not what I expected at all

Pros

I got this recommendation from friends in the industry and I thought it was worth a try.

Cons

It's really frustrating that they are not available for Canadian users with QuickBooks Online.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

1

Functionality

5

C

Christina

Environmental Services, 11-50 employees

More than a year

3.0
December 2024

Love the bulk invoicing feature

Pros

The automated invoicing is a game-changer. I can invoice everything with just one click, which makes my life so much easier.

Cons

I've had some syncing difficulties, like having to duplicate invoices just to reconcile with my accounting software.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

4

Functionality

5

E

Elijah

Construction, 11-50 employees

More than a year

4.0
November 2024

Fairly good experience

Pros

The routing board is incredibly helpful for managing my routes. It really makes organizing everything easy!

Cons

The loading speeds are slow and there are bugs. Managing large projects has also been a real struggle.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

5

Frequently Asked Questions

Yes, Service Autopilot offers an API.

Service Autopilot supports English and Spanish.

Service Autopilot integrates with Quickbooks, FleetSharp and SendJim.

Yes, Service Autopilot has a mobile app.

Service Autopilot price starts at $49/month plus a sign-up fee for the Startup plan, $199/month plus a sign-up fee for the Pro plan, and $499/month plus a sign-up fee for the Pro Plus plan. Users can get custom pricing for the Elite plan.

The typical users of Service Autopilot are those in the real estate, hospitality, and construction industries.

Service Autopilot offers email, chat, FAQs, phone support, and a Knowledge Base.