Last Updated
Overview
ServiceTrade offers solutions for service and project management that reduce administrative costs, improve field performance to increase technician revenue, and enhance sales and client retention, leading to higher profit margins. While users feel it lacks integration with other business functions, they appreciate its organization and ease of use.
Overall Rating
Based on 15 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
ServiceTrade Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Relationship Management (CRM)
What Is ServiceTrade?
ServiceTrade software is a comprehensive platform designed to help commercial HVAC, mechanical, and fire contractors increase profits. In the face of a skilled labor shortage, it allows contractors to manage on-demand work and fulfill contract commitments. By streamlining operations, reducing administrative costs, improving field performance, and enhancing sales and client retention, ServiceTrade supports higher revenue per technician and margin growth.
ServiceTrade Pricing
ServiceTrade cost structure is simple. It includes three diverse solutions, including:
- Select
- Premium
- Enterprise
ServiceTrade Integrations
The software comes with diverse accounting integrations, including:
- QuickBooks
- Sage Intacct
- Deltek + CompterEase
- Acumatica
- Sage 300 CRE
- Sage 100 Contractor
- Oracle
- NetSuite
- Foundation Software
Who Is ServiceTrade For?
ServiceTrade supports a variety of services, including:
- Fire protection
- Mechanical
- Commercial HVAC
- Refrigeration
- Electrical
- Kitchen exhaust cleaning
Is ServiceTrade Right For You?
ServiceTrade is a trusted field service management software for commercial contractors, helping them increase profits and manage operations efficiently. With over 11 years of experience, it streamlines service and project workflows, optimizes field performance, and boosts client retention, making it ideal for managing assets and revenue growth.
Do you still need to figure out the ServiceTrade? Call our team at (661) 384-7070 for expert guidance on your questions.
ServiceTrade Features
Office Coordination
ServiceTrade software helps improve office coordination by streamlining scheduling, dispatching, and parts management for field technicians. It allows smarter scheduling decisions with AI, ensuring projects stay on schedule and meet customer satisfaction goals.
Field Technician Productivity
Field technician productivity provides access to work details, equipment history, and task lists. Its mobile app streamlines tasks, supports inspection management, simplifies timecard submissions, and uses AI to summarize customer equipment information.
Management Visibility
The platform offers management visibility, allowing users to identify inefficiencies in both office and field operations. It provides business reporting dashboards, project management tools for budget and schedule adherence, and accounting integrations to ensure accurate data syncing without manual entry.
Sales Success
ServiceTrade supports sales success by helping manage the sales funnel, generate professional proposals, send reminders, and deliver documents electronically. It also offers CRM features for service agreements, online quoting for repairs, and AI tools to detect equipment issues earlier.
Client Communication
ServiceTrade enhances client communication by offering an online portal for customer accounts, sending after-service reports through Service Link, providing online quotes for repairs, and using AI to give customers a simple summary of the work completed.
Pros And Cons of ServiceTrade
Pros
Easy access to asset history
Well-organized and simple to use
Access and manage tasks from anywhere
Seamless integration of roles (scheduling, dispatching, job creation, client info collection, billing)
Cons
Lack of customization for asset naming fields
Missing notifications for deficiencies and contract expirations
ServiceTrade Reviews
Total 15 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars87%
4
Stars13%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Facilities Services, 11-50 employees
More than a year
“I love it”
Pros
I love how fast and easy it is to find all the info I need on one screen. The map feature is also super helpful.
Cons
I really wish it had an accounting program built in or that it could link up with PZ. Also, when adding items, it'd be nice if I could put them on a contract and select the markup all in one screen. That would make it a lot easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 11-50 employees
More than a year
“Top choice for industry professionals!”
Pros
ServiceTrade is a great fit for service businesses, whether it's for field staff, sales or office teams. It's easy to use and has all the features we need.
Cons
I have no cons. I've used various platforms over the years and for the last 5 years, ServiceTrade has been my go-to. I wouldn't change a thing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 51-100 employees
More than a year
“Best tool for handling supply chains!”
Pros
It is perfect for tracking and managing jobs, labor and invoices all in one place. Everything is organized so well that I don't have to switch between different tools or systems to keep track of things.
Cons
Reporting can be a bit tricky at times but I've noticed the new updates have definitely made it a lot easier to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Frequently Asked Questions
Does ServiceTrade offer an API?
Yes, ServiceTrade provides API access.
What language does ServiceTrade support?
ServiceTrade supports the English language.
Does ServiceTrade offer a mobile app?
Yes, ServiceTrade offers a mobile app for iOS and Android devices.
What other apps does ServiceTrade integrate with?
The software offers powerful integrations with platforms like QuickBooks, Sage Intacct, Deltek + ComputerEase, Acumatica, Sage 300 CRE, Sage 100 Contractor, Oracle, NetSuite, and Foundation Software.
What types of pricing plans does ServiceTrade offer?
The ServiceTrade pricing offers three straightforward solutions: Select, Premium, and Enterprise. To make an informed choice, request a detailed ServiceTrade price estimate tailored to your needs.
Who are the typical users of ServiceTrade?
ServiceTrade supports a range of services, including fire protection, mechanical, commercial HVAC, refrigeration, electrical, and kitchen exhaust cleaning.
What level of support does ServiceTrade offer?
ServiceTrade provides support through 24/7 live representatives, a knowledge base, chat, email/help desk, and phone support.