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ServiceTrade

15 Review(s)

Overview

ServiceTrade offers solutions for service and project management that reduce administrative costs, improve field performance to increase technician revenue, and enhance sales and client retention, leading to higher profit margins. While users feel it lacks integration with other business functions, they appreciate its organization and ease of use.  

Overall Rating

Based on 15 users reviews

4.9

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

ServiceTrade Specifications

Work Order Management

Scheduling & Dispatching

Mobile Access

Customer Relationship Management (CRM)

View All Specifications

What Is ServiceTrade?     

ServiceTrade software is a comprehensive platform designed to help commercial HVAC, mechanical, and fire contractors increase profits. In the face of a skilled labor shortage, it allows contractors to manage on-demand work and fulfill contract commitments. By streamlining operations, reducing administrative costs, improving field performance, and enhancing sales and client retention, ServiceTrade supports higher revenue per technician and margin growth.  

ServiceTrade Pricing                                                              

ServiceTrade cost structure is simple. It includes three diverse solutions, including:     

  • Select  
  • Premium  
  • Enterprise  
To make a valuable decision, get a detailed estimate of the ServiceTrade price. 

ServiceTrade Integrations                                  

The software comes with diverse accounting integrations, including:    

  • QuickBooks  
  • Sage Intacct  
  • Deltek + CompterEase    
  • Acumatica    
  • Sage 300 CRE  
  • Sage 100 Contractor  
  • Oracle  
  • NetSuite  
  • Foundation Software  
Schedule a free ServiceTrade demo

Who Is ServiceTrade For?                  

ServiceTrade supports a variety of services, including:    

  • Fire protection  
  • Mechanical  
  • Commercial HVAC  
  • Refrigeration  
  • Electrical  
  • Kitchen exhaust cleaning           

Is ServiceTrade Right For You?      

ServiceTrade is a trusted field service management software for commercial contractors, helping them increase profits and manage operations efficiently. With over 11 years of experience, it streamlines service and project workflows, optimizes field performance, and boosts client retention, making it ideal for managing assets and revenue growth.  

Do you still need to figure out the ServiceTrade? Call our team at (661) 384-7070 for expert guidance on your questions.          

ServiceTrade Features

ServiceTrade software helps improve office coordination by streamlining scheduling, dispatching, and parts management for field technicians. It allows smarter scheduling decisions with AI, ensuring projects stay on schedule and meet customer satisfaction goals.

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Field technician productivity provides access to work details, equipment history, and task lists. Its mobile app streamlines tasks, supports inspection management, simplifies timecard submissions, and uses AI to summarize customer equipment information. 

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The platform offers management visibility, allowing users to identify inefficiencies in both office and field operations. It provides business reporting dashboards, project management tools for budget and schedule adherence, and accounting integrations to ensure accurate data syncing without manual entry. 

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 ServiceTrade supports sales success by helping manage the sales funnel, generate professional proposals, send reminders, and deliver documents electronically. It also offers CRM features for service agreements, online quoting for repairs, and AI tools to detect equipment issues earlier. 

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ServiceTrade enhances client communication by offering an online portal for customer accounts, sending after-service reports through Service Link, providing online quotes for repairs, and using AI to give customers a simple summary of the work completed.

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Pros And Cons of ServiceTrade

Pros

  • Easy access to asset history

  • Well-organized and simple to use

  • Access and manage tasks from anywhere

  • Seamless integration of roles (scheduling, dispatching, job creation, client info collection, billing)

Cons

  • Lack of customization for asset naming fields

  • Missing notifications for deficiencies and contract expirations

ServiceTrade Reviews

Total 15 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

13%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

C

Casey

Facilities Services, 11-50 employees

More than a year

5.0
February 2025

I love it

Pros

I love how fast and easy it is to find all the info I need on one screen. The map feature is also super helpful.

Cons

I really wish it had an accounting program built in or that it could link up with PZ. Also, when adding items, it'd be nice if I could put them on a contract and select the markup all in one screen. That would make it a lot easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Construction, 11-50 employees

More than a year

5.0
January 2025

Top choice for industry professionals!

Pros

ServiceTrade is a great fit for service businesses, whether it's for field staff, sales or office teams. It's easy to use and has all the features we need.

Cons

I have no cons. I've used various platforms over the years and for the last 5 years, ServiceTrade has been my go-to. I wouldn't change a thing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Ean

Construction, 51-100 employees

More than a year

4.0
January 2025

Best tool for handling supply chains!

Pros

It is perfect for tracking and managing jobs, labor and invoices all in one place. Everything is organized so well that I don't have to switch between different tools or systems to keep track of things.

Cons

Reporting can be a bit tricky at times but I've noticed the new updates have definitely made it a lot easier to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Frequently Asked Questions

Yes, ServiceTrade provides API access.

ServiceTrade supports the English language.

Yes, ServiceTrade offers a mobile app for iOS and Android devices.

The software offers powerful integrations with platforms like QuickBooks, Sage Intacct, Deltek + ComputerEase, Acumatica, Sage 300 CRE, Sage 100 Contractor, Oracle, NetSuite, and Foundation Software.

The ServiceTrade pricing offers three straightforward solutions: Select, Premium, and Enterprise. To make an informed choice, request a detailed ServiceTrade price estimate tailored to your needs.

ServiceTrade supports a range of services, including fire protection, mechanical, commercial HVAC, refrigeration, electrical, and kitchen exhaust cleaning.

ServiceTrade provides support through 24/7 live representatives, a knowledge base, chat, email/help desk, and phone support.