Last Updated
Overview
Eroad is an advanced software that will transform your fleet management with its innovative solutions. Though it is difficult to get certain info at times, its real-time fleet tracking feature optimizes productivity. Eroad offers real-time GPS tracking, driver performance insights, and seamless compliance management, enhancing efficiency, safety, and sustainability.
Overall Rating
Based on 6 users reviews
2.5
Rating Distribution
Positive
17%
Neutral
50%
Negative
33%
Starting Price
Custom
Eroad Specifications
- Vehicle Tracking (GPS)
- Fuel Management
- Maintenance Scheduling
- Driver Management
What Is Eroad?
Eroad is designed for businesses needing efficient fleet management and regulatory compliance solutions. It is equipped with features like real-time GPS tracking, easy ELD compliance, and a user-friendly interface that helps systemize operations. Its integration with various tools enhances its functionality, making it ideal for fleet operators who need reliable, seamless solutions to ensure safety, optimize performance, and improve overall fleet efficiency.
Eroad Pricing
Eroad price is offered through various plans to meet fleet requirements, including:
Fleet Management Plans:
- Starting at $25/vehicle/month (with an upfront hardware purchase)
- Starting at $35/vehicle/month (without hardware purchase for qualifying fleets)
Heavy Vehicle Plans: Customized pricing
Light Vehicle Plans: Customized pricing
Disclaimer: Prices are subject to change.
Eroad Integrations
Eroad connects with top players in transportation, construction, and cold chain industries through seamless, pre-built integrations, such as:
- Trimble
- LoadOps
- Phillips Connect
- SkyBitz
- Project44
- Marcotte
- MAERSK
Who Is Eroad For?
Eroad is a tailor-made platform for industries/sectors such as Transportation & Logistics, Food & Beverages, Waste & Recycling, and Construction.
Is Eroad Right For You?
Eroad software is perfect for businesses looking to simplify fleet management, ensure compliance, and improve safety. It brings flexible plans, real-time tracking, and robust integrations, helping its users streamline operations, optimize productivity, and keep their fleets running smoothly.
Do you still feel that Eroad is not the right choice for you? Connect with our customer support staff at (661) 384-7070 for further assistance.
Eroad Features
Electronic Logging Device
This powerful feature assists users in accurately tracking Hours of Service (HOS) and completing Driver Vehicle Inspection Reports (DVIR) with comfort, ensuring compliance and systemizing fleet operations.
Automated Reporting
This feature enables users to generate trip data automatically, covering state line crossings and mileage, making IFTA and IRP compliance seamless and hassle-free.
Dashcam Integration
It offers dual-facing dashcams that provide real-time monitoring, assist in investigating incidents, and help manage risks effectively for safer fleet operations.
Regulatory Compliance
This essential feature helps users stay compliant with tax and industry regulations, offering integrated tools that streamline adherence and reduce the burden of managing legal requirements.
Maintenance Management
The maintenance Management feature allows users to schedule vehicle services, receive fault code alerts, and monitor vehicle health using IoT technology, minimizing downtime and costly repairs.
Behavior Monitoring
This valuable feature assists users in improving driver safety with tools like speeding alerts and detailed insights, encouraging better driving habits and reducing risks.
Pros And Cons of Eroad
Pros
Simple to train drivers
Better GPS tracking than others
Real-time fleet tracking
Great map display for vehicles
Cons
No dash cam option
Low screen resolution
Difficult to get certain info, according to some software users
Eroad Reviews
Total 6 reviews
2.5
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars17%
3
Stars50%
2
Stars0%
1
Stars33%
Share your experience
Transportation/Trucking/Railroad, 11-50 employees
More than a year
“Communication is a huge issue”
Pros
It is easy to sign up for, install and train our drivers on. Also it is permanently mounted to the dash but is small enough that it does not get in the way.
Cons
Communication with Eroad is absolutely terrible. Like any business, we have management changes, so I have had to reach out to them multiple times. I left tons of voicemails, sent countless emails but got nothing back. We added new trucks and needed more units but months passed with zero response. After trying repeatedly, I finally reached someone who gave me the contact for the Director of Indirect Sales. He was shocked we even got his number, said he would look into it and later ghosted us. When we decided we'd had enough and wanted to cancel, they refused to let us out of the contract. We even asked where to send the units and offered to just pay out the rest, but they zero respond. We just want to make sure we're not being charged after the contract ends and they won't even answer that. So if you value your time and money, STAY AWAY from this company!
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
2
Functionality
6
Transportation/Trucking/Railroad, 11-50 employees
More than a year
“Yet to maximize its potential”
Pros
It's great for tracking trucks when the GPS is up to date. Sometimes, though the location can be hours behind which is not ideal.
Cons
The monthly cost is high and trying to get help when we have an issue is absolutely impossible.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
7
Transportation/Trucking/Railroad, 51-100 employees
More than a year
“No response, it feels like they vanished into thin air”
Pros
Nothing positive to say, really. But I guess their ELDs work sometimes.
Cons
Their customer support has completely disappeared over the past couple of years. It takes days or sometimes weeks to reach anyone. And if you do call, be prepared to sit through endless hold music. At least they finally got rid of live chat, since no one was answering it anyway.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
Does Eroad offer an API?
Yes, Eroad offers an API.
Does Eroad have a mobile app?
Yes, Eroad has a mobile app for Android and iOS users.
What language does Eroad support?
Eroad supports only the English language.
What types of pricing plans does Eroad offer?
Eroad cost is available through flexible plans, i.e., Fleet management plans begin at $25/vehicle/month with an upfront hardware purchase or $35/vehicle/month for qualifying fleets without hardware. Customized pricing is offered for heavy and light vehicles based on specific requirements.
What other apps does Eroad integrate with?
Eroad integrates with a wide range of apps, including Project44, MAERSK, Phillips Connect, Trimble, SkyBitz, LoadOps, and Marcotte.
Who are the typical users of Eroad?
Typical users of Eroad are businesses in industries/sectors such as Food and Beverages, Construction, Waste & Recycling, and Transportation and Logistics.
What level of support does Eroad offer?
Eroad offers phone, email/helpdesk, FAQs/forums, and knowledge base support.