GoldMine Premium is a comprehensive customer relationship management (CRM) tool that caters to businesses of all sizes to automate the marketing programs, deliver customer support and manage the sales pipeline. The easy-to-use solution helps users target the right audience segment by using segmented marketing campaigns such as direct mail, phone calls, and email. The database system that comes with GoldMine Premium is available at several tiered levels intended to fit businesses based on their size and usage. Powerful integration features enable users to track engagement with prospective customers directly from their email with no data input.
The platform is designed to boost consumer loyalty and sales productivity. GoldMine Premium Edition offers an extensive range of communication tools and features that help businesses be in front of their customers regularly. The users can also manage relationships, marketing campaigns, interactions and sales forecasts.
Pricing: GoldMine Premium does not offer a free trial. The software costs a one-time fee of $1,992 for three users and $3,195 for five users. It is also available for one user, but users have to send a pricing request to get a quote.
USP: The platform offers sales automation, call center help desk and CTI applications on a stand-alone basis.
Support: The platform offers support via email and phone.
Product Advantages: GoldMine Premium is the most affordable for users who already own servers for other applications.
Product Limitations: Overall a good software but new users take time to get in.