Last Updated
Overview
DataGrail helps businesses build customer trust by automating data privacy compliance with live data mapping and effortless DSR fulfillment. Although some tasks still require manual handling, its seamless integrations provide a comprehensive view of personal data. Overall, it is an essential solution for modern B2C companies navigating complex privacy regulations.
DataGrail Specifications
- Policy And Document Management
- Risk Assessment And Mitigation
- Regulatory Compliance Tracking
- Regulatory Change Monitoring And Impact Analysis
DataGrail Features
Accurate, Streamlined RoPA
This feature allows users to automatically generate and maintain audit-ready Records of Processing Activities. It provides context-aware recommendations, seamless system detection, and collaborative tools for faster, more accurate compliance reporting and risk management across the organization.
AI-Powered System Detection
The software provides a continuously updated inventory of all systems within a tech stack. It automatically notifies teams when new applications, including AI-powered tools, are added, ensuring complete visibility and preventing any systems from going undetected.
Responsible Data Discovery
Users can leverage machine learning to discover and classify personal data across SaaS applications, internal databases, and cloud storage. This process maintains anonymity, safeguards data privacy, and reduces the attack surface while providing comprehensive visibility into sensitive information.
Intelligent Data Processing
This feature allows organizations to orchestrate deletion, access, and opt-out requests across all systems. It enables automated privacy operations on internal and third-party platforms using AI, streamlining compliance workflows, and ensuring personal data is managed efficiently and securely.
Global Compliance
DataGrail ensures adherence to major global privacy regulations, including GDPR and CPRA. It automatically updates to reflect regulatory changes and delivers the correct location-based consent banners, helping businesses maintain ongoing compliance and build trust with their users worldwide.
Pros And Cons of DataGrail
Pros
Cuts down manual work for DSAR processing
Organizes all customer data in one place
Makes compliance easier across different platforms
Cons
Not enough technical guides for users
New app integrations need careful monitoring
DataGrail Reviews
Total 24 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars21%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Anonymous
Civic & Social Organization, 101-500 employees
“Consent Management part stands out”
Pros
Consent Management has been one of the best parts of using it. It gives us far stronger control over cookies, tracking tools and compliance across different policies and regulations. As consent requirements keep growing, it really helps us stay ahead instead of playing catch-up. Vera AI Rule Suggestions for unassigned cookies has also saved us a lot of time. Another big plus is the banner UI which comes with complete CSS documentation so it's much easier to customize, keep everything consistent and maintain over time.
Cons
If I had one suggestion, it would be to improve the visual presentation of the consent banner metrics. Even so, they do offer very detailed TSV downloads which makes it simple to review and analyze the data in Excel.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Non-Profit Organization Management, 101-500 employees
“Detailed knowledge base”
Pros
It was easy to set up and the support from the Account Manager and Customer Success team has been excellent throughout. The knowledge base is thorough and detailed, integrations were simple to connect and the platform has been very user-friendly for our team. The customization options have also been a big plus.
Cons
Nothing to call out at this point, the support has been consistently impressive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Non-Profit Organization Management, 101-500 employees
“Responsive team”
Pros
Right away, the team's responsiveness made a strong impression on me. During onboarding, I felt truly supported and walked through each step individually which made the entire process very easy to follow. Overall, it made me feel like a genuinely valued customer.
Cons
At this point, I haven't come across anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What other apps does DataGrail integrate with?
DataGrail offers integration with a large variety of apps, including HubSpot, Zoom, Shopify, Stripe, Dropbox, Salesforce, and Slack.
Who are the typical users of DataGrail?
Typical users of DataGrail are security and legal teams involved with various industries, including healthcare, retail, computer services, information technology, footwear and apparel, and fashion.
What language does DataGrail support?
DataGrail supports only the English language.
What level of support does DataGrail offer?
DataGrail offers support through an online form, help page, and knowledge base.
Does DataGrail offer an API?
Yes, DataGrail offers an API.
What types of pricing plans does DataGrail offer?
DataGrail offers custom pricing as per organizational needs. Get in touch for a personalized DataGrail cost estimate.
Does DataGrail have a mobile app?
No, DataGrail does not have a mobile app.