Avionté Reviews

“I love Avionte as it's the best !

Pros

I've found Avionte to be excellent for recruiting as it lets us send mass texts efficiently, keep all our clients and candidates perfectly organized and build powerful pipelines all within a single unified system. Having everything in one place allows us to recruit and market to associates the right way: strategically, personally and at scale without ever losing the human touch.

Cons

At first I found it difficult to use and learn.. it took me quite a while to figure things out but eventually I got the hang of it and had it working for me.

“Most frustrating CRM experience ever

Pros

Honestly the only upside I can point to is that the support team gets back to you quickly but sadly their hands seem tied when it comes to fixing anything substantial. The platform feels inflexible, overpriced and almost entirely lacking in customization unless you're willing to pay exorbitant fees. It's essentially a one-size-fits-all product masquerading as something adaptable. The worst part is they hide a three-year commitment deep in linked terms which can lock you in before you even realize it. Having built my own platform previously this has been the single most disappointing experience I've encountered and I genuinely regret signing up.

Cons

I would avoid this platform at all costs. It promises more than it delivers and then charges premium rates for even the most basic customization. At first they persuaded me that flexibility and customizable options were part of the package but in practice it's a rigid, cookie-cutter system with very limited functionality unless you fork out a lot more money for add-ons. To make matters worse they lock you into a three-year contract hidden inside small print linked in the terms which felt like a trap when I discovered it. The platform also has baseline requirements yet it still fails to meet those and doesn't offer reliable performance. Before this I built a custom platform from scratch so I'm speaking from experience when I say this has been the worst tool I've used. I feel misled, trapped and deeply disappointed. In short their so-called solutions are just templates and this whole experience was a total waste of my time and money.

“Great profiles, poor support

Pros

Really I liked the candidate profile page, it was neatly organized, included a candidate photo and had all the essential details I needed. The sole reason we moved away from Avionte was their poor internal support and their tendency not to act on any feedback or concerns our team raised.

Cons

Speaking purely as a user I had a positive experience with Avionte and would recommend it to others. That said when I think about it from an admin or business-owner standpoint I feel it would be quite frustrating to rely on Avionte to run a company.

“avoid at all costs

Pros

Honestly I can't find anything redeeming about this service, it's overpriced and they raised my fees halfway through the contract. The back-office interface feels stuck in a Windows Vista-era design and the login procedure is painfully slow because it depends on remote sessions and a long verification routine. Worst of all they pour resources into adding pointless new features instead of improving usability and overall efficiency.

Cons

Frankly I wouldn't recommend working with this software company. I was able to find alternatives that offer much better functionality for a tiny fraction of the cost.

“mediocre core modules and awful external integration

Pros

I've noticed the company really locks down the database you create even though it's essentially your IP making integrations with other applications a real hassle. If you'd prefer storing your applicants' information in a sealed container that other software might never access then Avionte could suit you..

Cons

In my opinion the core modules are only mediocre, they don't add anything unique that other vendors in this market can't already provide. My experience trying to connect Avionte to external systems like ADP WFN has been awful. Because an open API isn't offered I found the company generally unresponsive and at times openly obstructive when I requested data or guidance to build cross-platform links. I've been pushing for integration support for roughly six months now and despite ongoing efforts it feels like there's been no meaningful progress compared with half a year ago.

“Mostly reliable time tracking

Pros

This system records employees hours smoothly by linking with our existing clock in/out hardware and it�s wonderfully simple for both managers and staff to operate. The interface feels smooth, approvals are simple and it keeps everyone on the same page without the usual hassle or confusion.

Cons

Once we experienced a situation where it failed to update because of network problems which was rare otherwise I regard it as one of the best software tools overall.

“Really handy tool

Pros

It seamlessly tracks employees' time by connecting to the clock-in/out machine. Both management and employees find it easy to use.

Cons

Though rare, there was a scenario where I didn't receive updates due to network issues. Apart from that, the software is excellent.

“slow post-implementation support

Pros

I get a lot of reports out of the box and the system overall feels somewhat customizable enough.

Cons

The biggest problem we've had with the platform is the slow post-implementation support which ultimately forced us to replatform. To get help I first have to open a ticket through their support portal but if I want someone to actually review it within a reasonable timeframe I end up having to call the desk. Lately tickets sit for days to weeks without any updates even after they're escalated.

“stay far away and thank me later

Pros

Honestly the name drew me in at first but the reality has been a nightmare. The software is painfully slow and glitchy and far too many features don't work the way they claim they do. Customer support hasn't actually listened to what my team needs, they simply push back like there isn't a real issue to solve. On top of that it's ridiculous how many clicks are required just to place a call to a candidate which makes basic tasks unnecessarily tedious. After only two months with Avionte I can honestly say this was the worst business decision I've ever made and I'm embarrassed that we switched. They tack on charges for every little add-on beyond the monthly bill and it feels like absolutely no effort is made to provide upgrades or changes. I really regret not checking this review board before buying in. Productivity across my team has dropped by about 25% and I feel like tearing my hair out.

Cons

I found the whole experience utterly horrendous.

“Buggy and unreliable

Pros

I've been running into bug after bug with this.. it's down more often than it works and from my point of view in industrial staffing. Nothing about it makes sense operationally.

Cons

Honestly I was left really disappointed, it didn't meet my expectations at all.

“easy application tracking

Pros

I find this tool incredibly simple to operate and it's equally simple for me to show others how to use it.

Cons

Nothing huge but I'm hoping the reporting features could be improved and become more powerful.

“good ATS however far from perfect

Pros

I've noticed the navigation can be a little confusing when you're new to the system.

Cons

For me it's a solid ATS overall but it still needs some improvements.

“All-in-one, not simple

Pros

What I appreciate most is that I can handle everything from a single platform. Employee records, job assignments, background checks and time tracking are all centralized so I don't have to switch between systems.

Cons

It's a bit tricky to figure out and handle some functions in the back-office area where we process payroll. I've run into a number of problems getting PTO set up and keeping it managed, plus there have been several customization needs that were difficult to implement. Customer support, however, has been fantastic. In my opinion, the training resources could use improvement.

“technical support system is pathetic

Pros

The only thing I like is that applicants can submit their applications online which I guess is convenient.

Cons

Honestly I've spent a huge amount of time filing support tickets because the online application which I liked the most, still doesn't function properly. Numerous tickets remain open and have never been resolved and a few of those have been sitting for two years now. It feels absurd that these problems haven't been fixed despite all the reports I've submitted, this level of service is ridiculous.

“Customizable and convenient

Pros

I appreciate that you can manually add and tailor job titles and certifications to match our needs which is really handy.

Cons

At first after we switched to the new Avionte Bold getting the team to open and post job orders was a struggle. Once everyone became familiar with it the workflow got a lot smoother and isn't overly burdensome anymore.

“Not for niche recruiters and pricey

Pros

So far in my experience I find Avionte to be a decent option for corporate recruiting. What I appreciate most is how simple it is to learn and use. The interface reminds me of a Microsoft Outlook layout with hierarchical trees and dropdown menus. After a fair amount of customization I was able to map our processes into it. Having both front and back-office tools available in one system is handy and the reporting features are solid.

Cons

Avionte doesn't feel worth the price. They've been developing a web-based version for years yet it's still not fully functional which forced me to juggle between the server and the web platforms at the same time. The software often feels dated and support responses can be slow. I'm also regularly hit with extra charges for customization requests that would improve basic usability.

“Dated but usable

Pros

In my experience the interface is simple enough that even the most tech-challenged member of my team can navigate it without help.

Cons

At my company we're still on Avionte Classic which feels incredibly outdated. I keep hoping for improvements and they claim Avionte Bold is coming so we'll have to wait and see if that actually makes a difference but honestly Bold has been promised for ages. Right now the whole layout screams 2007-2010-era software and it weirdly transports me back to my parents' basement playing Duck Hunter as a pre-teen in 2001.

“Good features, high cost

Pros

Personally I find the tool works well, their support responds quickly and it syncs nicely with LinkedIn.

Cons

That said I found the pricing steep and although they listened to my suggestions, they seldom put them into action.

“Strong sourcing capabilities

Pros

Managing the large roster of clients I oversee.. I can quickly locate and zero in on the specific candidate I'm working with. The interface is simple and I find it simple to access every client's details in just a couple of clicks. Overall I appreciate how user-friendly it feels when I'm juggling many accounts.

Cons

Finding and understanding errors especially why a client's name is flagged has been frustrating for me since the reasons aren't clearly shown. Some of the daily buttons I rely on are awkward to navigate out of and I often don't know the correct steps to take. Additionally pulling reports is something I struggle to remember how to do and there aren't many helpful guides or in-app help sections to walk me through these tasks.

“excellent for permanent hiring, lacking for temporary and contract

Pros

I find Avionte excellent for permanent hiring workflows and I really like its customizable dashboard because most of our team can easily monitor the items that matter most to them.

Cons

We often find Avionte lacking for temporary and contract workflows and for effectively sourcing and tracking candidates, it is also not CASL compliant and even though it provides an Open API, other platforms frequently struggle to integrate with it.