Kylinn
Construction, 51-100 employees
Less than a year
“Loved the friendly feel, not the cost”
Pros
When our company used it, we loved how user-friendly it was. Employees found the website easy to access and navigate and the app made checking personal info was not a problem too.
Cons
From my perspective the main drawbacks were the cost and the process of uploading certain documents during hiring.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
9
Fergus
Building Materials, 11-50 employees
Less than a year
“handy history log but unclear time-off management”
Pros
BambooHR includes a handy history log for past time off requests. It also lets us view basic info about colleagues and manages files and documents efficiently.
Cons
The time-off management is not displayed very clearly which can make booking and approving leave confusing. It would also help to have a calendar view to see when all employees are off.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Caitlin
Civic & Social Organization, 500+ employees
Less than a year
“Modern design with tricky categories”
Pros
It is user-friendly and packed with useful features for marketing and branding. Plus the design feels more modern than many competing platforms.
Cons
Having multiple overlapping options for candidate stages or classifications makes it tricky for us to keep everything consistent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Gianna
Internet, 51-100 employees
More than a year
“Great for tracking special dates”
Pros
I really like being able to set up onboarding questions, keep track of work anniversaries, birthdays and upcoming time off. Also the software is simple to navigate, so we can find what we need without any hassle.
Cons
Well I was not fond of the lack of integrations which meant I had to constantly switch between different systems all day long. It made my workflow much less efficient than it could have been.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Diane
Non-Profit Organization Management, 51-100 employees
More than a year
“very friendly but more services would be good”
Pros
The platform is very user-friendly. We can customize the colors and add our company logo which helps it feel like a natural extension of our brand.
Cons
It is not really a complaint but I wish BambooHR offered more PEO-like services. We are big fans of the platform and would prefer not to juggle multiple systems for our HR needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Liz
Computer Hardware, 500+ employees
Less than a year
“Love the org chart, search is picky”
Pros
I like how easy it is to view the organizational chart and locate anyone in the company, along with their position within the structure.
Cons
One thing I found frustrating is that minor spelling mistakes in a name could lead to search results not showing the right person.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Antawn
Non-Profit Organization Management, 51-100 employees
Less than a year
“ideal for a small team”
Pros
This was a reliable HR platform for us when we were a smaller company. It allowed us to onboard new hires, manage their details and store confidential documents all in one place which was pretty useful with a smaller team.
Cons
The platform felt limited in automation especially as our company grew. We needed a system that could handle more tasks automatically and offer services beyond basic HR functions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
6
Lipika
Marketing and Advertising, 51-100 employees
More than a year
“User-friendly but policy rules are tricky”
Pros
It is very user-friendly. Also onboarding new employees is simple, downloading reports is also easy and the homepage gives us a helpful at a glance overview of all the key information we need.
Cons
I feel like it should be simpler to assign a different policy for employee exceptions. I'd also like a way to notify employees when they become eligible for benefits or RRSP plans.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Brad
Non-Profit Organization Management, 51-100 employees
More than a year
“quick setup for employees but no onboarding delay alerts”
Pros
Setup is easy for employees and the app is user friendly. Plus onboarding is quick and simple for employers to handle.
Cons
The onboarding process can stall if the employee delays and there is no alert to let the employer know there is a holdup.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
10
Functionality
7
Robert
Consumer Services, 11-50 employees
Less than 6 months
“Makes everything simple and quick”
Pros
The interface is clean and uncluttered making it easy to use. Booking vacation time is fast and hassle-free. Also it is nice to see new hires and important company announcements in one place.
Cons
One thing I noticed is that the integration with payroll and benefits is pretty restricted. Even when you enter financial information, it does not always transfer smoothly to the payroll section.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Alina
Information Technology and Services, 11-50 employees
More than a year
“works for us as a central hub”
Pros
It is really simple to use with a user friendly interface. Employees can view their job details and update personal information easily. Benefits administration is simple and it works well as a central hub for HR needs.
Cons
The applicant tracking system is not as strong as dedicated recruitment tools so I use a separate ATS alongside it for hiring.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Adarsh
Marketing and Advertising, 500+ employees
More than a year
“love the smart vacation calendar”
Pros
I use this for submitting vacation requests and I love the user interface. The calendar shows who is out of the office, so when booking time off, I can see if anyone else on my team is away helping us maintain coverage during busy periods.
Cons
Everything works well and I cannot think of any downsides except maybe the price. Though I really like the interface especially for tracking my vacation accruals.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mark
Construction, 51-100 employees
Less than a year
“A clean system for requesting team time off”
Pros
It is easy for HR to request time off and stay updated on team availability. The admin side is much cleaner and more organized than any system we have used before.
Cons
The reporting features could be more adaptable. We often need to export data and clean it up in other programs when preparing for internal reviews.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Mehakpreet
Security and Investigations, 11-50 employees
Less than a year
“organized my data pretty well”
Pros
BambooHR was really simple to get the hang of and did not take long to adapt to. It helped me organize all applicant data efficiently and saved lots of storage space on my computer while reducing manual data entry.
Cons
To be honest I found it somewhat challenging to add company-specific documents and the limited customization options did not help. Maybe it is just my experience but it felt restrictive at times.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
10
Elaina
Non-Profit Organization Management, 11-50 employees
Less than a year
“Incredibly flexible for all our needs”
Pros
I love how flexible BambooHR is. There is so much we can do like store new-hire docs, pay details, job descriptions, performance goals and much more.
Cons
When processing payroll we occasionally get alerts about employee submissions having problems but the messages are not always clear about what's wrong or how to resolve it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Neenu
Computer Software, 51-100 employees
Less than a year
“happy team but customer support is slow”
Pros
In my opinion, the software is pretty easy to access and user-friendly. Our team is happy because it is simple to use, even on mobile devices.
Cons
There are occasional service-related issues. Reaching customer support can sometimes be difficult which slows things down overall.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
8
Antoine
Computer Software, 101-500 employees
More than a year
“hast and central but looks basic”
Pros
The interface is fast and incredibly easy to use. It does a great job of centralizing all our HR data and automating key processes which makes staff management and regular performance evaluations an absolute simple task.
Cons
Some advanced features feel limited and I feel like the visual presentation could be improved. For someone working in the industry, it is a bit disappointing.
Rating Distribution
Ease of use
9
Value for money
5
Customer Support
7
Functionality
5
Georgi
Financial Services, 51-100 employees
More than a year
“Great for teams, wish it was faster”
Pros
It is easy and simple to use with a clean UI. Plus it works great for managing internal teams and recruitment alike.
Cons
The interface is simple though it can get a bit slow occasionally. Aside from that it is reliable software. So I would suggest offering a customizable UI package as an option.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
6
Functionality
7
Andreina
Arts and Crafts, 1-10 employees
Less than 6 months
“simple and smooth for signing on”
Pros
I used BambooHR to sign my contract with Lasa, my employer from abroad and the whole process was so simple and easy to use.
Cons
While user-friendly design is good, the platform might be a bit too minimalist for my preferences. Nothing major,though.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Machinery, 11-50 employees
Less than 6 months
“Perfect for a small business”
Pros
It is pretty easy to navigate. I think it is perfect for a small business. I usually find what I need, even though I am still getting used to the system.
Cons
I find it fairly basic and does not include all the features I need. I really liked being able to split my paycheck five ways with my previous system that's not an option here.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7