Total 520 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

49%

4

Stars

41%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

K

Kylinn

Construction, 51-100 employees

Less than a year

4.0
July 2025

Loved the friendly feel, not the cost

Pros

When our company used it, we loved how user-friendly it was. Employees found the website easy to access and navigate and the app made checking personal info was not a problem too.

Cons

From my perspective the main drawbacks were the cost and the process of uploading certain documents during hiring.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

9

F

Fergus

Building Materials, 11-50 employees

Less than a year

3.0
July 2025

handy history log but unclear time-off management

Pros

BambooHR includes a handy history log for past time off requests. It also lets us view basic info about colleagues and manages files and documents efficiently.

Cons

The time-off management is not displayed very clearly which can make booking and approving leave confusing. It would also help to have a calendar view to see when all employees are off.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

C

Caitlin

Civic & Social Organization, 500+ employees

Less than a year

4.0
July 2025

Modern design with tricky categories

Pros

It is user-friendly and packed with useful features for marketing and branding. Plus the design feels more modern than many competing platforms.

Cons

Having multiple overlapping options for candidate stages or classifications makes it tricky for us to keep everything consistent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

G

Gianna

Internet, 51-100 employees

More than a year

4.0
July 2025

Great for tracking special dates

Pros

I really like being able to set up onboarding questions, keep track of work anniversaries, birthdays and upcoming time off. Also the software is simple to navigate, so we can find what we need without any hassle.

Cons

Well I was not fond of the lack of integrations which meant I had to constantly switch between different systems all day long. It made my workflow much less efficient than it could have been.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

D

Diane

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
July 2025

very friendly but more services would be good

Pros

The platform is very user-friendly. We can customize the colors and add our company logo which helps it feel like a natural extension of our brand.

Cons

It is not really a complaint but I wish BambooHR offered more PEO-like services. We are big fans of the platform and would prefer not to juggle multiple systems for our HR needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Liz

Computer Hardware, 500+ employees

Less than a year

5.0
July 2025

Love the org chart, search is picky

Pros

I like how easy it is to view the organizational chart and locate anyone in the company, along with their position within the structure.

Cons

One thing I found frustrating is that minor spelling mistakes in a name could lead to search results not showing the right person.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

A

Antawn

Non-Profit Organization Management, 51-100 employees

Less than a year

4.0
July 2025

ideal for a small team

Pros

This was a reliable HR platform for us when we were a smaller company. It allowed us to onboard new hires, manage their details and store confidential documents all in one place which was pretty useful with a smaller team.

Cons

The platform felt limited in automation especially as our company grew. We needed a system that could handle more tasks automatically and offer services beyond basic HR functions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

6

L

Lipika

Marketing and Advertising, 51-100 employees

More than a year

4.0
June 2025

User-friendly but policy rules are tricky

Pros

It is very user-friendly. Also onboarding new employees is simple, downloading reports is also easy and the homepage gives us a helpful at a glance overview of all the key information we need.

Cons

I feel like it should be simpler to assign a different policy for employee exceptions. I'd also like a way to notify employees when they become eligible for benefits or RRSP plans.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

B

Brad

Non-Profit Organization Management, 51-100 employees

More than a year

4.0
June 2025

quick setup for employees but no onboarding delay alerts

Pros

Setup is easy for employees and the app is user friendly. Plus onboarding is quick and simple for employers to handle.

Cons

The onboarding process can stall if the employee delays and there is no alert to let the employer know there is a holdup.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

10

Functionality

7

R

Robert

Consumer Services, 11-50 employees

Less than 6 months

4.0
June 2025

Makes everything simple and quick

Pros

The interface is clean and uncluttered making it easy to use. Booking vacation time is fast and hassle-free. Also it is nice to see new hires and important company announcements in one place.

Cons

One thing I noticed is that the integration with payroll and benefits is pretty restricted. Even when you enter financial information, it does not always transfer smoothly to the payroll section.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A

Alina

Information Technology and Services, 11-50 employees

More than a year

4.0
June 2025

works for us as a central hub

Pros

It is really simple to use with a user friendly interface. Employees can view their job details and update personal information easily. Benefits administration is simple and it works well as a central hub for HR needs.

Cons

The applicant tracking system is not as strong as dedicated recruitment tools so I use a separate ATS alongside it for hiring.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Adarsh

Marketing and Advertising, 500+ employees

More than a year

5.0
June 2025

love the smart vacation calendar

Pros

I use this for submitting vacation requests and I love the user interface. The calendar shows who is out of the office, so when booking time off, I can see if anyone else on my team is away helping us maintain coverage during busy periods.

Cons

Everything works well and I cannot think of any downsides except maybe the price. Though I really like the interface especially for tracking my vacation accruals.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

M

Mark

Construction, 51-100 employees

Less than a year

5.0
June 2025

A clean system for requesting team time off

Pros

It is easy for HR to request time off and stay updated on team availability. The admin side is much cleaner and more organized than any system we have used before.

Cons

The reporting features could be more adaptable. We often need to export data and clean it up in other programs when preparing for internal reviews.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

M

Mehakpreet

Security and Investigations, 11-50 employees

Less than a year

5.0
June 2025

organized my data pretty well

Pros

BambooHR was really simple to get the hang of and did not take long to adapt to. It helped me organize all applicant data efficiently and saved lots of storage space on my computer while reducing manual data entry.

Cons

To be honest I found it somewhat challenging to add company-specific documents and the limited customization options did not help. Maybe it is just my experience but it felt restrictive at times.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

10

E

Elaina

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
June 2025

Incredibly flexible for all our needs

Pros

I love how flexible BambooHR is. There is so much we can do like store new-hire docs, pay details, job descriptions, performance goals and much more.

Cons

When processing payroll we occasionally get alerts about employee submissions having problems but the messages are not always clear about what's wrong or how to resolve it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N

Neenu

Computer Software, 51-100 employees

Less than a year

4.0
June 2025

happy team but customer support is slow

Pros

In my opinion, the software is pretty easy to access and user-friendly. Our team is happy because it is simple to use, even on mobile devices.

Cons

There are occasional service-related issues. Reaching customer support can sometimes be difficult which slows things down overall.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

8

A

Antoine

Computer Software, 101-500 employees

More than a year

3.0
June 2025

hast and central but looks basic

Pros

The interface is fast and incredibly easy to use. It does a great job of centralizing all our HR data and automating key processes which makes staff management and regular performance evaluations an absolute simple task.

Cons

Some advanced features feel limited and I feel like the visual presentation could be improved. For someone working in the industry, it is a bit disappointing.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

7

Functionality

5

G

Georgi

Financial Services, 51-100 employees

More than a year

4.0
June 2025

Great for teams, wish it was faster

Pros

It is easy and simple to use with a clean UI. Plus it works great for managing internal teams and recruitment alike.

Cons

The interface is simple though it can get a bit slow occasionally. Aside from that it is reliable software. So I would suggest offering a customizable UI package as an option.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

6

Functionality

7

A

Andreina

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
June 2025

simple and smooth for signing on

Pros

I used BambooHR to sign my contract with Lasa, my employer from abroad and the whole process was so simple and easy to use.

Cons

While user-friendly design is good, the platform might be a bit too minimalist for my preferences. Nothing major,though.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paul

Machinery, 11-50 employees

Less than 6 months

3.0
June 2025

Perfect for a small business

Pros

It is pretty easy to navigate. I think it is perfect for a small business. I usually find what I need, even though I am still getting used to the system.

Cons

I find it fairly basic and does not include all the features I need. I really liked being able to split my paycheck five ways with my previous system that's not an option here.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7