Total 455 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars47%
4
Stars42%
3
Stars8%
2
Stars1%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Kartik
Marketing and Advertising, 51-100 employees
More than a year
“simple to apply for holidays
Pros
With it, it is really simple to check company-wide holidays and submit leave requests.
Cons
The quarterly review format does not allow much room for subjective feedback which limits the depth of responses.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Christina
Civil Engineering, 51-100 employees
Less than a year
“incredibly smooth but needs improvements
Pros
The system is incredibly smooth and easy to navigate. I mean they have really thought about the user experience and how to make it as efficient as possible.
Cons
We could not integrate our self-funded benefits plan as it had not yet expanded to support self-funded health plans.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
5
Estee
Marketing and Advertising, 500+ employees
Less than a year
“A solid global system
Pros
It supports multiple countries, has a really solid reporting system and is pretty user-friendly for everyone on our team.
Cons
Integration options are limited particularly for performance management and payroll processes.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Tanya
Facilities Services, 500+ employees
Less than a year
“clean reports but difficult to get start with
Pros
I enjoy using it to present data especially when sharing reports with others. It looks clean and makes it easier to explain things.
Cons
When I first started using it I found the initial setup confusing and wasn't sure how to begin. While I have gotten more comfortable over time, I still would not call it simple for new users.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Delfina
Information Technology and Services, 51-100 employees
Free Trial
“Not for companies outside USA
Pros
One thing I like is how it fully supports the recruitment process and makes it more dynamic. It is perfect for large teams and companies that need to hire multiple people at once especially when dealing with different departments.
Cons
It is less helpful for companies outside the US. I work for a company in Spain and the support center is not even based in Europe.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
4
Functionality
6
Thomas
Marketing and Advertising, 1-10 employees
Less than a year
“comprehensive but slightly outdated
Pros
Everything we need is in one place from leave requests to timesheets and personal details.
Cons
Bamboo feels a bit outdated to me as some sections are tricky to locate and the layout could be more intuitive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Arshpreet
Retail, 500+ employees
Less than a year
“huge time-saver for admins
Pros
Adding employee records is super quick, submitting PTO requests only takes two taps and the org chart builds itself automatically. Onboarding packets are sent out instantly and exporting reports is not an issue at all. This system saves us a huge amount of admin time.
Cons
Custom fields are a bit limited, the mobile app freezes unexpectedly at times and the approval workflows are somewhat rigid. The notification emails also tend to arrive later than we'd like which can slow things down.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Beth
Construction, 51-100 employees
Less than a year
“easy to use software for all
Pros
It is easy to use and I love that I can store documents for employees to access whenever they need them. I am also happy that our PTO is now being tracked correctly. Our company really values the Employee Satisfaction Survey because it gives us honest feedback to focus on areas for improvement.
Cons
I wish it had a feature to prevent employees from requesting PTO during their first 90 days.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Katelyn
Hospital & Health Care, 51-100 employees
Less than a year
“A perfect layout for our people
Pros
Navigating the system is pretty easy and the layout works perfectly for both our administrators and our employees.
Cons
The timekeeping tools did not save me time and actually limited how efficiently I could do my job.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Karighan
Human Resources, 51-100 employees
More than a year
“functional and smooth but costly
Pros
It is functional and customizable, with great ease of use for both basic users and admins. I have used Workday, BambooHR and now Humi and so far it's been a smooth experience.
Cons
The admin homepage has a lot of information which might suit some organizations but we did not use most of it. Since it's not a Canadian company, costs increased quickly for us.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Vatsal
Computer Software, 500+ employees
Less than 6 months
“Ideal for smaller companies
Pros
We can easily view an employee's bio and learn more about them and it is a simple HR tool that's absolutely perfect for smaller companies.
Cons
Functionality feels limited to me compared to other major HR systems.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
5
Shawna
Construction, 11-50 employees
Less than a year
“centralized HR with a user-friendly interface
Pros
I liked BambooHR because we did not have a centralized HR system before. Also it is easy to use and the interface is really nice.
Cons
Sometimes it took me a while to find what I was looking for in the app.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Mark
Education Management, 11-50 employees
Free Trial
“smooth for small business setup
Pros
BambooHR's onboarding process is smooth. It is flexible enough for small businesses and I find the setup not too complicated.
Cons
The payroll features are not very strong and I find it not as useful as Google Drive for certain tasks.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
7
Functionality
5
Cheryl
Health, Wellness and Fitness, 11-50 employees
More than a year
“simple tracking with rare glitches
Pros
Clocking in and out was a simple task. Setting up location tracking to see where employees are clocking in and out was also simple.
Cons
I noticed occasional glitches like people showing as clocked in when they never clocked in or clocked in and out at the same time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Okeya
Hospital & Health Care, 51-100 employees
Less than 6 months
“Great for remote teams
Pros
It is extremely easy to communicate with remote employees and track when they are off or returning to work which keeps everyone connected and informed.
Cons
The bright green and white color scheme on the website is hard on my eyes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
Insurance, 51-100 employees
More than a year
“always getting better
Pros
BambooHR keeps adding useful features that make our internal processes and communication more efficient.
Cons
There is nothing I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Rhonda
Hospital & Health Care, 11-50 employees
More than a year
“A simple and automatic timekeeper
Pros
I find it a simple time-keeping system and it automatically submits everything when the pay period ends.
Cons
Nothing much to complaint as from a management standpoint, it is really easy to move between team members to review time cards and track their hours.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Joon
Online Media, 51-100 employees
More than a year
“friendly but not for multiple companies
Pros
BambooHR has a very user-friendly UX. Also it is easy to find payroll, the org chart and other features. Since it's designed to be simple for employees, the simple UX is a big plus.
Cons
It does not support subsidiaries as it is designed for a single company. Many businesses today manage multiple subsidiaries but it does not offer that capability so it does not meet all our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
7
Mark
Medical Practice, 51-100 employees
Less than a year
“Quick uploads but tricky time rules
Pros
There is a lot to like but specifically uploading documents for employees is a quick and simple process.
Cons
I noticed that setting up the right approval rules for employee clock-ins and clock-outs can be challenging at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laila
Hospital & Health Care, 1-10 employees
Free Trial
“good however on the expensive side
Pros
The interface is very user friendly and easy to navigate, with no steep learning curve. It includes employee data management, time off tracking and performance management. Employees can also manage their own information which lightens HR's workload. Plus I like that it integrates well with other apps and platforms.
Cons
To me the pricing feels steep especially with the initial investment. You often need extra add-ons and it does not feel as powerful as specialized payroll systems. I also find the customization options somewhat limited. For larger companies there are other platforms that fit their needs better than this tool.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6