Last Updated
Overview
Citation Canada simplifies HR and safety management by combining powerful software with crucial expert support. While its employee data fields are not fully customizable, the platform’s core functionality in policy creation and risk assessment provides a strong, compliant foundation for any Canadian business.
Overall Rating
Based on 15 users reviews
4.7
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Citation Canada Specifications
- Employee Database Management
- Employee Onboarding
- Training and Development
- HR Compliance
What Is Citation Canada?
Citation Canada, formerly HRdownloads, is a cloud-based human resources (HR) and health and safety platform designed to help Canadian businesses of all sizes stay compliant and build safer, more productive workplaces. The software provides a comprehensive knowledge center, a policy-building tool, and hundreds of expert-created templates to simplify HR administration.
Organizations also gain access to industry-leading training programs, interactive risk assessment tools, and live expert advice, helping them navigate legislation, protect employees, and operate with confidence.
Citation Canada Pricing
Citation Canada pricing varies based on the number of employees within an organization. The vendor offers the following pricing options:
- HR Partner: Starting at $395/month (1-10 employees)
- HR and Health and Safety: Starting at $484month (1-10 employees)
- Health and Safety: Starting at $175/month (1-10 employees)
Online Only HR solutions:
- HR Online: Starting at $88/month (1-10 employees)
- HR Professional: Starting at $248/month (1-10 employees)
Disclaimer: The pricing is subject to change.
Citation Canada Integrations
Who Is Citation Canada For?
The software caters to businesses operating in various industries and sectors, including:
- Oil and energy
- Civil engineering
- Insurance
- Real estate
- Healthcare
- IT
- Telecommunications
Is Citation Canada Right For You?
Are you looking for a Canadian HR platform that combines deep regulatory expertise with scalable software? Citation Canada addresses common pain points like complex compliance and HR admin overload. With industry-leading compliance alerts, flexible scalability from small to multi-site operations, and strong security across all jurisdictions, it stands out in the Canadian HR market. It has earned distinctions such as a It was named a 5‑Star HR Software and Technology Provider (2022) and earned the 5-Star Learning and Development Provider award in 2021, both from Canadian HR Reporter.
Still doubtful if Citation Canada software is the right fit for you? Connect with our customer support staff at (661) 384‑7070 for further guidance.
Citation Canada Features
Employee Management
Citation Canada’s HRIS software enables efficient management of employee data while automating critical HR functions. From onboarding to offboarding, it centralizes information, streamlines workflows, and supports compliance across Canadian jurisdictions. This enhances accuracy, reduces admin time, and improves the overall employee experience.
HR Documentation
The software offers unlimited access to over 3,000 expert-created HR policies, templates, and compliance resources. The cloud-based system simplifies documentation by centralizing storage and updates in one place. With built-in legislative tracking, it helps businesses stay compliant while reducing administrative overhead and ensuring up-to-date HR practices.
Learning Management System
Citation Canada’s LMS enables businesses to deliver targeted training through a user-friendly e-learning platform. With access to over 240 interactive courses, HR teams can easily assign, manage, and track training across departments. The mobile-compatible software promotes workforce development while supporting compliance and performance improvement.
Online Training Courses
Citation Canada offers a comprehensive library of employee training courses tailored to various industries and regulatory requirements. Covering topics such as WHMIS, human rights, and workplace safety, these courses support compliance and workforce development. The flexible formats accommodate different learning styles, making training accessible and engaging for all employees.
Risk Assessments
Citation Canada software’s risk assessment feature enables businesses to identify workplace hazards swiftly and reliably. This feature supports proactive planning, reduces injury risks, and helps maintain uninterrupted operations. With professional templates, a custom policy manual, and industry-aligned resources, it ensures safer workplaces and compliance with health and safety obligations.
Pros And Cons of Citation Canada
Pros
Excellent platform for legally required training
Provides current, Canada-specific HR information
Provides timely HR compliance updates
Cons
Reports can be confusing to generate
Limited fields in employee roster section
Citation Canada Reviews
Total 15 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars33%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Lisa W.
Financial Services, 11-50 employees
Less than 6 months
“Reliable HR support system
Pros
Support has been one of the strongest parts for me, especially when I need quick guidance or run into something I can't figure out right away. Even if it sometimes takes a few follow-ups, I still get the help I need in the end.
Cons
There isn't a centralized implementation guide in my experience and while there are many emails, I still don't have one proper handbook or reference document. In my situation, having different specialists for different areas also leads to more calls and coordination than I would prefer.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Maggie T.
Staffing and Recruiting, 101-500 employees
More than a year
“Helpful account manager
Pros
When I've hit roadblocks, account managers have been really helpful in guiding me through issues and helping me find solutions instead of leaving me stuck.
Cons
When navigating pages, I sometimes struggle to find exactly what I need, since I often get redirected to related content instead of the specific document or training I'm searching for.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Simranjit K.
Health, Wellness and Fitness, 101-500 employees
Less than a year
“Easy to use
Pros
I also find it very easy to use and I like that even staff who aren't very comfortable with technology can still navigate it and complete their training without confusion.
Cons
From an admin point of view, assigning courses based on roles and experience can feel a bit time-consuming for me, especially when handling larger groups.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Citation Canada offer an API?
Yes, Citation Canada offers an API.
Does Citation Canada have a mobile app?
No, Citation Canada does not offer a mobile app.
What language does Citation Canada support?
Citation Canada is primarily available in English.
What types of pricing plans does Citation Canada offer?
Pricing depends on employee count, with plans including HR Partner (from $395/month), HR & Health and Safety (from $484/month), Health and Safety (from $175/month), HR Online (from $88/month), and HR Professional (from $248/month) for organizations with 1–10 employees. Contact us for a detailed Citation Canada cost breakdown for your organization today!
What other apps does Citation Canada integrate with?
The software’s integration details have not been specified by the vendor.
Who are the typical users of Citation Canada?
Citation Canada features serve industries like oil and energy, civil engineering, real estate, Healthcare, IT services, and telecommunications.
What level of support does Citation Canada offer?
Citation Canada offers tailored support through direct phone, a user-friendly help center, and in-platform resources.