Total 380 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

2%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid-Market, 500+ employees

4.0
September 2023

simple platform with helpful errors

Pros

I find this platform really easy to navigate. When something goes wrong, the error messages are crystal clear and actually help me figure out what's happening.

Cons

although this tool is great, but here is my suggestion there should be a way to assist candidates with login credentials before they've actually created an account.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

4.0
September 2023

Efficient multi campus job posting

Pros

Posting job openings across multiple campuses is easy and the templates are user friendly whether I am using the pre made ones or uploading my own.

Cons

I wish the requisitions would automatically refresh after a set number of days.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

RK

Rama K.

Mid-Market, 500+ employees

4.0
July 2023

User friendly hiring management system

Pros

Easy to navigate and incredibly user friendly for managing our hiring process.

Cons

For me finding flaws and weaknesses in this system can be challenging at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BV

Brianna V.

Mid-Market, 500+ employees

5.0
July 2023

Comprehensive and customizable setup

Pros

I have to give major props to the sales and demo team, they really took time to understand our needs and were totally transparent about what the system could actually do. The implementation process has been surprisingly smooth too. What I love is how you can customize the learning experience based on your style, whether thATs watching step by step videos or following written guides while working directly in the platform. Since we're expanding internationally, being able to track multiple candidates through the entire process has been invaluable. The feature that lets you map out core competencies at different levels for each role and build scorecards to evaluate candidates against your existing team is really well thought out.

Cons

Nothing major comes to mind really. There was some initial confusion about which services we wanted integrated with our platform but that got sorted out pretty quickly thanks to there excellent customer support team.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

BH

Becky H.

small-Business, 11-50 employees

5.0
June 2023

Time saving multi site job posting

Pros

Honestly, I can create a single job posting that automatically goes out to multiple sites which saves me tons of time. Tracking candidates through each stage of hiring is easy and keeps everything organized.

Cons

I've been recruiting candidates for many years and honestly can't think of anything I dislike about this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GD

Grace D.

Mid-Market, 500+ employees

4.0
June 2023

Simple Interface but Occasional Performance Issues

Pros

Interface is really simple and easy to navigate. Everything feels well organized and I think it runs quite efficiently for my daily tasks.

Cons

Platform can get really sluggish sometimes and tends to reload unexpectedly when I'm working on scorecards. Another frustrating thing is that once you move a candidate to "Reviewed" status, they vanish from your current view, so if you want to email them, you have to hunt them down in the requisition section instead of handling everything in one go.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KM

Kathy M.

Mid-Market, 500+ employees

5.0
June 2023

Responsive and helpful support team

Pros

Monthly support from my account manager is perfect, Lindsey Roigen, she's been fantastic. What stands out most is how quickly the team responds when I run into any system issues and they're genuinely helpful in resolving things.

Cons

I can't really think of any major downsides to what they've provided. Like with any software in this space, there's always room for platform enhancements and making the tools better but that's pretty standard.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

HH

Heather H.

Mid-Market, 500+ employees

4.0
June 2023

All in one workflow

Pros

How everything's congregated in one place is pretty great, it really aligns our workflow. The potential here is incredible too. While it's already performing well, there are so many hidden opportunities for growth. I would definitely recommend this to other teams.

Cons

Notifications don't always reach me which can be frustrating. I also run into issues with duplicate applications since people often apply for multiple listings at once and I have to manually mark them as duplicates each time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Mid-Market, 500+ employees

4.0
June 2023

Great for centralized hiring

Pros

I really appreciate having everything in one place, applications, resumes, onboarding and hiring all combined in a single database. The messaging system works great for staying in touch with candidates and setting up interview times.

Cons

sometimes the program crashes unexpectedly. I contacted support about issues but never heard back from them. Getting new users set up can be really challenging, especially if they're not comfortable with technology.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

4

Functionality

8

DM

Danielle M.

Mid-Market, 500+ employees

5.0
June 2023

Customizable features for business needs

Pros

Interface feels really simple and I appreciate being able to customize features that work specifically for our business needs. Navigation is easy and the overall layout looks great, everything just flows naturally when you're using it.

Cons

Only thing that bugs me is not being able to send scorecards or surveys directly to candidates, I can only share them with my hiring team. It would be really helpful if I could get feedback from candidates about their interview experience too.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

4.0
June 2023

standardized templates simplify communication

Pros

Creating templates for requisitions, offers and candidate communications has been awesome! as someone in HR, I can standardize these communications without worrying about my management team going off base. There's definitely a learning curve when you first start using it but once you spend enough time in the system and use it regularly, navigation becomes easy and it's incredibly helpful for managing our recruiting and hiring pipeline.

Cons

Finding specific functions can be tricky when you're rushing through tasks, though everything becomes much easier if you take a moment to slow down. I really wish there was a way to permanently enable the 'auto send email to candidate' feature for offer letters, right now we have to manually turn it on after approvals are done which adds an extra step for me and my managers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Mid-Market, 500+ employees

5.0
June 2023

simplified recruitment and onboarding

Pros

Managing recruitment, selection and onboarding has never been simpler with this platform. The company's support team is incredibly responsive when I have questions or need training assistance. After working with more than 10 different ATs systems throughout my career, this one stands out as the clear winner.

Cons

Only downside I can think of is that I genuinely don't have any complaints after using this for seven years, everything just works perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR

andrea R.

Mid-Market, 500+ employees

4.0
June 2023

Detailed tracking and excellent support

Pros

Documentation is fantastic and being able to track a candidate's entire journey is incredibly valuable for me. The texting feature works really well too. Plus, the support team is amazing, they're always quick to help when issues come up.

Cons

Can't search contacts by phone or email directly which is frustrating for me. When candidates apply to multiple positions, I waste tons of time trying to merge their profiles together.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A

Anonymous

Mid-Market, 500+ employees

5.0
June 2023

Collaborative resume review and grading

Pros

Being able to review resumes and communicate directly with potential employees is perfect for me. The grading feature for applicants is fantastic and sharing candidate profiles with other team members in our company makes collaboration so much smoother.

Cons

Right now nothing really bothers me about this platform, it functions smoothly and gets the job done without any major issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

5.0
June 2023

Quick and efficient resume navigation

Pros

Really easy to move around the platform. Helps me zip through resumes quickly.

Cons

Navigation could be more simple, took some time getting used to the layout.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Aretha

Program Development, 101-500 employees

More than a year

4.0
June 2023

Boys & Girls Clubs of Northeast Ohio

Pros

Having direct access to search for candidates is valuable.

Cons

I dont have any features I dislike about ClearCompany.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

T

Torrey

Non-Profit Organization Management, 101-500 employees

More than a year

5.0
June 2023

Solid ATS And Great Return On Our Investment!

Pros

Its incredibly user-friendly with numerous features. Posting positions accessing candidate profiles and running reports are all straightforward. The customer service and webinars are excellent.

Cons

During our re-evaluation of ClearCompany we explored several other ATSs but none offered any improvement or added value based on our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennifer

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
June 2023

ClearCompany is great!

Pros

ClearCompany is indispensable in my role as an administrative assistant. It simplifies posting job ads connecting with applicants and onboarding new hires. Its user-friendly and makes my job easier.

Cons

I personally have no issues with ClearCompany its a great tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Crystal

Health, Wellness and Fitness, 500+ employees

Less than 6 Months

4.0
June 2023

Clear Access

Pros

I love the simplicity of navigating the ClearCompany database.

Cons

I feel that once I reject a candidate for not being a fit they should disappear from my candidate pool.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

G

Gino

Non-Profit Organization Management, 500+ employees

More than a year

5.0
June 2023

HR and Clear Company

Pros

ClearCompany is comprehensive and extremely easy to use.

Cons

Its inconvenient to pay for adhoc reports and receive articles for system help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10