Total 380 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

2%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

T
Tanpreet

Human Resources, 500+ employees

Less than 6 Months

4.0

“Review - Clear Company”

Pros

I can add notes for each step of recruitment and onboarding. It offers a step-by-step process from pre-screening to onboarding with useful features like reports and analytics.

Cons

It could include more features on the home page.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A
Amanda

Security and Investigations, 101-500 employees

More than a year

5.0

“CC Review”

Pros

Its straightforward to use overall a good software.

Cons

Im still learning but so far I like everything about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

SA
sheri a.

Mid-Market, 500+ employees

5.0

“Centralized job management system”

Pros

This tool is easy for both admins and staff. Being able to monitor all our location's job listings from one central place has been fantastic. Managing candidates is super simple, just a few clicks and I can move them through our hiring process smoothly. The text to apply feature is absolutely brilliant!

Cons

I'm not sure if they've updated this since we stopped using it but there wasn't integration with our MVR software for motor vehicle checks. We had to manually run those first before sending them through for background screening which created an extra step in our workflow.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

VG
Virginia G.

Insurance, 101-500 employees

4.0

“ClearCompany HRM is the best Applicant Tracking Software!”

Pros

The fillable PDF capability in the Onboarding module is my favorite feature, and the customer service is also outstanding. With ClearCompany, my account executive is always accessible and available to address any inquiries I may have. Therefore, our accounting representatives always update us and keep us informed at every stage of the deployment and upgrading process. Resultantly, it has streamlined our workflow and improved our productivity remarkably.

Cons

There arent many drawbacks, in my opinion. The only improvement I would recommend is making the Onboarding layout more flexible for applicants’ experience. It would improve the layout significantly and make it more user-friendly if we could search with advanced filters. If I’m asked to really nitpick at the minute details, perhaps they can improve their Interview Scoreboards as well. Apart from that, ClearCompany has been great for us.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Mid-Market, 500+ employees

4.0

“Customizable interface but poor candidate flow”

Pros

Interface is really simple and I can customize quite a bit to fit my needs.

Cons

We barely get any applicants through the platform, so depending on it as your main sourcing method just isn't realistic in today's competitive market.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

MY
Malcom Y.

Mid-Market, 500+ employees

5.0

“Easy setup with existing tools”

Pros

super simple to use this tool and running with what we already had in place.

Cons

setting up new users feels clunky since there's no built-in workflow to guide me through the onboarding steps.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

WJG
Wendy J. G.

Enterprise, 500+ employees

5.0

“smooth onboarding process”

Pros

I'm impressed with how the onboarding process lets new hires complete their I-9 and W4 forms while getting their offer letter immediately.

Cons

The way requisitions are displayed and set up could be better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SF
shelly F.

Mid-Market, 500+ employees

5.0

“Efficient candidate tracking system”

Pros

I find this system really easy to navigate. What I appreciate most is how easily it tracks candidates through every stage, from their initial application all the way through screening, interviews and final hiring decisions. Honestly, it's the most effective applicant tracking solution I've worked with.

Cons

I honestly can't think of anything negative to say about this system, it's been really great for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CD
Chris D.

Mid-Market, 500+ employees

5.0

“Helpful account management support”

Pros

account managers here are incredibly helpful and always ready to assist. I find the customer service platform really easy to navigate.

Cons

I really can't think of anything I dislike about it. Would be nice if there was a way to search for applicants using their phone number though.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JQ
Jordyn Q.

Mid-Market, 500+ employees

4.0

“Easy requisition setup but crashing reports”

Pros

system makes posting and managing REQs easy and I find the navigation really simple. Overall, it provides a friendly user experience no matter what permission level you're working with.

Cons

Reporting tools crash way too often and when they do work, the reports aren't always accurate or flexible enough for what I actually need.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

EC
Ed C.

Not specified, N/A employees

1.0

“Limited customer support”

Pros

Tracking functionality works really well and I find it pretty easy to navigate. Customer service has been disappointing though and generating reports is more complicated than it should be.

Cons

For me the customer support is practically nowhere to be found.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

2

Functionality

4

M
Mackenzie

Human Resources, 1-10 employees

More than a year

4.0

“Very Strong, Very Expensive”

Pros

The HR onboarding process is simple and dependable. Tracking candidates is easy and requisitions are straightforward to deploy. While customer service is pricey theyre responsive and helpful.

Cons

Exporting data especially application answers feels inflexible and the reporting is lacking. Additionally their API usage is restricted behind a paywall.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

SR
sheikla R.

Mid-Market, 500+ employees

5.0

“Comprehensive training resources”

Pros

Training support is fantastic, from group calls and helpful resources to personalized one on one sessions. Whenever I have any issue they always follow up promptly.

Cons

Nothing major comes to mind yet, though I'm sure we'll run into some bumps along the way like with any system change.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MH
Moe H.

Mid-Market, 500+ employees

5.0

“Perfect tool for multi board job posting”

Pros

It is really great how far their reach extends when posting jobs across multiple boards. Finding applications and resumes couldn't be simpler and the interface feels simple to navigate. The utilization metrics are particularly valuable, they show me which job boards deliver results and track how long candidate searches take for various roles.

Cons

I do not have anything to mention here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AF
alice F.

Mid-Market, 500+ employees

5.0

“smooth navigation and features”

Pros

I find the navigation really simple, everything's exactly where you'd expect it to be. There are tons of helpful features for reaching out to candidates too. After trying several other systems, this one stands out as my clear favorite.

Cons

Would love to see more customization choices during my initial setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid-Market, 500+ employees

1.0

“Glitchy and limited functionality”

Pros

Nothing positive to mention here from my side.

Cons

Team seems pretty incompetent and the software itself has way too many limitations. It's incredibly glitchy, I constantly hear from people that the save button just stops working or the whole thing crashes, making them lose hours of work they've put in.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

2

Functionality

3

C
Ciaira

Electricity, 51-100 employees

Less than a year

4.0

“ATS thats all in one.”

Pros

I appreciate the ability to post both internal and external jobs and the job templates which save time. Its highly customizable to our companys needs.

Cons

The platforms appearance is outdated and reminiscent of Windows 95. It could benefit from a refresh and restructuring of its format.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

10

T
TraeAnn

Construction, 51-100 employees

Less than 6 Months

5.0

“Great first-time ATS experience”

Pros

Tracking candidates is a breeze no one gets lost.

Cons

The My Requisitions tab lacks enough differentiation between stages making it challenging to track candidates effectively. It would be helpful to categorize candidates by stages like new applicants screening interviewing and offered.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

TA
Tania a.

Enterprise, 500+ employees

4.0

“simplified candidate stage management”

Pros

Interface is really simple to navigate and moving candidates between interview stages couldn't be simpler. What I appreciate most is being able to view candidate notes across different requisitions at a glance. The LinkedIn integration has been absolutely transformative for our recruiting process!

Cons

search functionality is pretty disappointing. Really hoping they can implement boolean search capabilities since going through hundreds of resumes manually is such a pain.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

7

A
Anonymous

Mid-Market, 500+ employees

4.0

“Centralized view with access setup issues”

Pros

It is great to being able to store all my open requisitions in one place and get a quick overview of everything at once.

Cons

I'm having trouble figuring out how to give my supervisors access to the system, that's really my only complaint.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9