softwareCriterion HCM Reviews
10 Reviews
Overall Rating
4.3
10 Reviews
Rating Distribution
5
(5)
4
(4)
3
(0)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.3
10 Reviews
Rating Distribution
5
(5)
4
(4)
3
(0)
2
(1)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Great software for HR and employees
Great software for HR and employees
Pros
I find the course/lesson registration functionality on Criterion really convenient for company requirements. Registering for classes is a breeze, and it syncs seamlessly with my calendar. I appreciate the time management feature, which keeps track of my remaining PTO days for the year.
Cons
Personally, I perceive the UI as somewhat outdated; it has an old-fashioned appearance, but perhaps we can address that internally.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Mac
Consumer Goods, 51-100 employees
More than a year
Nov 13, 2023
Good For Talent Engagement Solutions
Good For Talent Engagement Solutions
Pros
Once you get used to it, the interface looks appealing and functions well. It provides a comprehensive history and generates real-time graphs swiftly.
Cons
Initially, it's not very user-friendly; there are numerous features we rarely utilize. Simplification is necessary.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Joel Neil
Media Production, 500+ employees
More than a year
Aug 25, 2023
My experience with criterion
My experience with criterion
Pros
With minimal data input, payroll processing is remarkably fast. Finding employee information is quick and efficient. The utility tools are excellent for reducing data entry, and it effectively eliminates the issue of double entry.
Cons
I've noticed a slight delay due to heavy usage, resulting in slower performance.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Alekhya
Hospital & Health Care, 500+ employees
Less than 6 months
Mar 09, 2023
Criterion for nation-wide construction company
Criterion for nation-wide construction company
Pros
It's user-friendly and easy to learn. The system ensures that all information filters into the appropriate places, minimizing the need for double entry.
Cons
It would be beneficial if employee history provided more comprehensive information, especially for companies experiencing frequent employee turnover.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Chelsey
Construction, 500+ employees
Less than 6 months
Dec 11, 2021
Buyer Beware!
Buyer Beware!
Pros
Employee history is easily accessible, and the time clock feature is a definite advantage. Payroll processing is streamlined with minimal data input, and the re-hiring function is highly beneficial.
Cons
There are several issues with reports, including rounding discrepancies in payments to employees, difficulty in resolving issues promptly, and limitations in creating files for state W-2 reporting despite prior assurances. Additionally, logging into the system can be time-consuming, and obtaining reports tailored to specific benefit reporting needs is challenging. There are also complications regarding employees living and working in different states.
Ease of use
6
Value for money
4
Customer Support
3
Functionality
6
Linda
Retail, 51-100 employees
Less than a year
Feb 15, 2021
System is great, data upload is iffy, customer service is acceptable
System is great, data upload is iffy, customer service is acceptable
Pros
The versatility of the service is impressive. Customizing and generating reports is straightforward.
Cons
Customer service responses have been slow, and some necessary answers have been lacking. Large uploads pose difficulty.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Megan
Management Consulting, 11-50 employees
Less than 6 months
Jan 21, 2018
Good
Good
Pros
This HR software is genuinely designed with HR professionals in mind. The separation of positions and the ability to track FTEs logically is a standout feature compared to others I've explored, where simple functions like EEO codes are tied to employee records rather than position records.
Cons
The system lacks flexible report writing features, making it cumbersome to extract data in report form.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Susan
Not Specified, Not Specified employees
Less than 6 months
Jan 19, 2018
ESS Review
ESS Review
Pros
The support provided is highly appreciated. They respond promptly to any issues and keep me informed throughout the resolution process. What I love most about the product is how easy it is to access employee information. Having their history at my fingertips is fantastic.
Cons
Occasionally, it operates at a slower pace, but overall, there's nothing I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peggy
Not Specified, Not Specified employees
Free Trial
Aug 02, 2014
FFVA uses HR, Payroll, & ESS
FFVA uses HR, Payroll, & ESS
Pros
I appreciate the user-friendly interface and the efficiency of the support team.
Cons
We haven't encountered any downsides with the products we use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jimie
Not Specified, Not Specified employees
Free Trial
Aug 01, 2014
Criterion HCM - Perfect Software
Criterion HCM - Perfect Software
Pros
I consistently receive prompt and excellent assistance from the customer service team. The system's ease of use is commendable.
Cons
I wish I had the ability to add fields independently. While I can relabel fields, the capability to add them on my own is missing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Legal Services, N/A employees
Free Trial
Aug 01, 2014
Filters
Great software for HR and employees
Great software for HR and employees
Pros
I find the course/lesson registration functionality on Criterion really convenient for company requirements. Registering for classes is a breeze, and it syncs seamlessly with my calendar. I appreciate the time management feature, which keeps track of my remaining PTO days for the year.
Cons
Personally, I perceive the UI as somewhat outdated; it has an old-fashioned appearance, but perhaps we can address that internally.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Mac
Consumer Goods, 51-100 employees
More than a year
Nov 13, 2023
Good For Talent Engagement Solutions
Good For Talent Engagement Solutions
Pros
Once you get used to it, the interface looks appealing and functions well. It provides a comprehensive history and generates real-time graphs swiftly.
Cons
Initially, it's not very user-friendly; there are numerous features we rarely utilize. Simplification is necessary.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Joel Neil
Media Production, 500+ employees
More than a year
Aug 25, 2023
My experience with criterion
My experience with criterion
Pros
With minimal data input, payroll processing is remarkably fast. Finding employee information is quick and efficient. The utility tools are excellent for reducing data entry, and it effectively eliminates the issue of double entry.
Cons
I've noticed a slight delay due to heavy usage, resulting in slower performance.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Alekhya
Hospital & Health Care, 500+ employees
Less than 6 months
Mar 09, 2023
Criterion for nation-wide construction company
Criterion for nation-wide construction company
Pros
It's user-friendly and easy to learn. The system ensures that all information filters into the appropriate places, minimizing the need for double entry.
Cons
It would be beneficial if employee history provided more comprehensive information, especially for companies experiencing frequent employee turnover.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Chelsey
Construction, 500+ employees
Less than 6 months
Dec 11, 2021
Buyer Beware!
Buyer Beware!
Pros
Employee history is easily accessible, and the time clock feature is a definite advantage. Payroll processing is streamlined with minimal data input, and the re-hiring function is highly beneficial.
Cons
There are several issues with reports, including rounding discrepancies in payments to employees, difficulty in resolving issues promptly, and limitations in creating files for state W-2 reporting despite prior assurances. Additionally, logging into the system can be time-consuming, and obtaining reports tailored to specific benefit reporting needs is challenging. There are also complications regarding employees living and working in different states.
Ease of use
6
Value for money
4
Customer Support
3
Functionality
6
Linda
Retail, 51-100 employees
Less than a year
Feb 15, 2021
System is great, data upload is iffy, customer service is acceptable
System is great, data upload is iffy, customer service is acceptable
Pros
The versatility of the service is impressive. Customizing and generating reports is straightforward.
Cons
Customer service responses have been slow, and some necessary answers have been lacking. Large uploads pose difficulty.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
Megan
Management Consulting, 11-50 employees
Less than 6 months
Jan 21, 2018
Good
Good
Pros
This HR software is genuinely designed with HR professionals in mind. The separation of positions and the ability to track FTEs logically is a standout feature compared to others I've explored, where simple functions like EEO codes are tied to employee records rather than position records.
Cons
The system lacks flexible report writing features, making it cumbersome to extract data in report form.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Susan
Not Specified, Not Specified employees
Less than 6 months
Jan 19, 2018
ESS Review
ESS Review
Pros
The support provided is highly appreciated. They respond promptly to any issues and keep me informed throughout the resolution process. What I love most about the product is how easy it is to access employee information. Having their history at my fingertips is fantastic.
Cons
Occasionally, it operates at a slower pace, but overall, there's nothing I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peggy
Not Specified, Not Specified employees
Free Trial
Aug 02, 2014
FFVA uses HR, Payroll, & ESS
FFVA uses HR, Payroll, & ESS
Pros
I appreciate the user-friendly interface and the efficiency of the support team.
Cons
We haven't encountered any downsides with the products we use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jimie
Not Specified, Not Specified employees
Free Trial
Aug 01, 2014
Criterion HCM - Perfect Software
Criterion HCM - Perfect Software
Pros
I consistently receive prompt and excellent assistance from the customer service team. The system's ease of use is commendable.
Cons
I wish I had the ability to add fields independently. While I can relabel fields, the capability to add them on my own is missing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Legal Services, N/A employees
Free Trial
Aug 01, 2014