Criterion HCM Reviews

Pros

I find the course/lesson registration functionality on Criterion really convenient for company requirements. Registering for classes is easy, and it syncs seamlessly with my calendar. I appreciate the time management feature, which keeps track of my remaining PTO days for the year.

Cons

Personally, I perceive the UI as somewhat outdated becauseit has an old-fashioned appearance, but perhaps we can address that internally.

Pros

Once you get used to it, the interface looks appealing and functions well. It provides a comprehensive history and generates real-time graphs swiftly.

Cons

Initially, it's not very user-friendly and there are many features we rarely utilize. Simplification is necessary.

Pros

I really like how simple it is to customize and generate reports.

Cons

Customer service system could use some improvement, as the response times are quite slow.

Pros

With minimal data input, payroll processing is remarkably fast. Finding employee information is quick and efficient. The utility tools are excellent for reducing data entry, and it effectively eliminates the issue of double entry.

Cons

I've noticed a slight delay due to heavy usage, resulting in slower performance.

Pros

What I enjoy most about this software is how quickly I can search for employee information. The payroll process is also impressively efficient, saving me a lot of work.

Cons

I do not have many complaints since the software has been very effective for me so far. However, one issue I have noticed is that it can be quite slow to start up.

Pros

The software offers good features and processes payroll quickly, which I find very ideal.

Cons

The aspect I liked the least is how occasionally slow the software can be.

Pros

It's user-friendly and easy to learn. The system ensures that all information filters into the appropriate places, minimizing the need for double entry.

Cons

It would be beneficial if employee history provided more comprehensive information, especially for companies experiencing frequent employee turnover.

Pros

Employee history is easily accessible, and the time clock feature is a definite advantage. Payroll processing is streamlined with minimal data input, and the re-hiring function is highly helpful.

Cons

There are several issues with reports, including rounding discrepancies in payments to employees, difficulty in resolving issues promptly, and limitations in creating files for state W-2 reporting despite prior assurances. And logging into the system can be time-consuming, and obtaining reports tailored to specific benefit reporting needs is challenging. There are also complications regarding employees living and working in different states.

Pros

The versatility of the service is impressive. Customizing and generating reports is simple.

Cons

Customer service responses have been slow, and some necessary answers have been lacking. Large uploads make it difficult.

Pros

This HR software is genuinely designed with HR professionals in mind. The separation of positions and the ability to track FTEs logically is a standout feature compared to others I've explored, where simple functions like EEO codes are tied to employee records rather than position records.

Cons

The system lacks flexible report writing features, making it difficult to extract data in report form.

Pros

The support provided is highly appreciated. They respond promptly to any issues and keep me informed throughout the resolution process. What I love most about the product is how easy it is to access employee information. Having their history at my fingertips is fantastic.

Cons

Occasionally, it operates at a slower pace, but overall, there's nothing I dislike.

Pros

I appreciate the user-friendly interface and the efficiency of the support team.

Cons

We haven't experienced any downsides with the products we use.

Pros

I consistently receive prompt and excellent assistance from the customer service team. The system's ease of use is commendable.

Cons

I wish I had the ability to add fields independently. While I can relabel fields, the capability to add them on my own is missing.