Total 38 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

32%

3

Stars

13%

2

Stars

8%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Bruno

Computer Software, 101-500 employees

5.0
May 2023

Deputy Is Very Helpful

Pros

The software displays all essential information such as employee availability work hours and monthly hours worked. It is userfriendly with straightforward shift copying and simplified leave management. The user interface is convenient and easy to navigate. Getting started is a breeze.

Cons

The platform has only one major inconvenience which is the lack of a simple approach to copying 3week plans. Although shifts can be automatically generated if a nonstandard shift system is utilized there is no way to extend it quickly using copypasting. As a result each shift must be copied and pasted individually. Improving copying and adding a scrolling view that is not restricted only to a week or month would be welcome upgrades

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

C

Craig

Performing Arts, 101-500 employees

5.0
May 2023

Works Nicely

Pros

Deputy's userfriendly interface facilitates efficient scheduling for managers to create employee schedules and easily assign shifts. employees can clock in and out using their mobile devices for accurate tracking of work hours. Realtime visibility into attendance data allows businesses to manage labor costs effectively. Effective communication is fostered between managers and employees with task updates messages and notifications sent to individuals or groups through Deputy. Integration capabilities with payroll systems and POS software streamline processes reduce manual data entry and increase operational efficiency. Available on iOS and Android devices the Deputy app allows for mobile accessibility making it convenient for remote workers and businesses with multiple locations.

Cons

Larger organizations may face complexity in managing Deputy due to a significant number of employees while the app generally remains userfriendly. Some users may take time to fully understand the capabilities of the app and may require training and familiarization particularly those who are less techsavvy. Limited offline functionality may pose an inconvenience to some users who rely on the apps features but do not have a stable internet connection. Deputy offers different pricing tiers with the cost being a concern for small businesses and startups with limited budgets. Although Deputy provides customer support some users have reported difficulties in reaching the support team and experiencing delays in response times. These issues can impact businesses relying heavily on Deputy for troubleshooting or technical assistance.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

R

Rachael

Leisure, Travel & Tourism, 500+ employees

4.0
December 2022

Intuitive design, and amazing support team.

Pros

Managing the payroll and benefits of a team as large as ours is no easy feat, and I’m glad that the company invested in Deputy, which has helped me greatly over the years. I was a part of the implementation process and collaborated closely with our team to implement the necessary features. It is very responsive, and no query is left unanswered. We have set timelines that are realistic and enabled problem-solving abilities like never before. You won’t believe that payroll entries for our 1000+ employees have been reduced from 7-8 days to just 3-4 hours as a result of the new seamless payroll integration.

Cons

There are so many features that a lot of training is necessary. And the good news is that all the training and material are available, but it’s not always a good thing if you ask me. There should be a beginner or easy mode so that most users can just use it and get the task done instead of sitting through hours of training sessions. The customer support team is great, though, and they keep us informed about system features and upgrades that are coming in the future.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

O

Oscar

Finance head, 1 employees

4.0
October 2021

Effective and efficient software

Pros

It allows the managers to send the shift request to available staff if any member cancels the shift due to any reason.

Cons

Some of the daily organizational tasks have unnecessary steps to follow.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

K

kyle

Sr Director , 1 employees

5.0
October 2021

Meet your business needs

Pros

Employees can request the time off and once approved their schedules are linked with their payroll and time tracking services.

Cons

None

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

G

Grayson

Computer assistant, 1 employees

5.0
September 2021

Very Impressive

Pros

It has made the complex business tasks easier such as performance assessment of employees.

Cons

None

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

F

Fletcher

Executive sales representative , 2-9 employees

3.0
September 2021

Average

Pros

It is a cheap software.

Cons

Adding third party vendors need to be planned properly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

E

Ellis

HR, 10-49 employees

2.0
September 2021

Waste of money

Pros

The invoices of this software are simple and comprehensive.

Cons

Introducing any change into the system is a bit challenging.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

6

Functionality

5

M

Mark

EVP human resources , 10-49 employees

5.0
September 2021

Super fantastic

Pros

The IT staff is skillful in resolving technical issues.

Cons

I cannot say anything bad about this software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

C

Callum

Consultant , 1 employees

4.0
September 2021

Accessibility

Pros

It is cloud based software. It runs on all internet browsers. Data is well managed and saved online.

Cons

None

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

V

Victor

Senior assistant, 1 employees

5.0
September 2021

Intuitive

Pros

It has made the goal setting much easier. Thus , has streamlined HR tasks.

Cons

None

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

John

Enterprenuer, 2-9 employees

5.0
September 2021

My favourite

Pros

All features like on boarding, compensation statement, compliance and employee decision support system are well integrated and automated.

Cons

None

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

D

David

Senior HR Head, 2-9 employees

3.0
September 2021

Smooth workflow

Pros

It takes care of the companys changing requirements and needs.

Cons

It requires to improve its voice recognition ability.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

7

N

Noah

Project control specialist , 2-9 employees

4.0
September 2021

The good and the bad

Pros

It performs the daily HR tasks well.

Cons

After years it seems to loose its efficiency.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

T

Tim

HR Generlist, 2-9 employees

5.0
September 2021

Highly customizable

Pros

Creating the review templates is easy.

Cons

None

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Colton

Small business, 10-49 employees

5.0
September 2021

Helpful

Pros

It has attractive user interface.

Cons

None

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Anderson

Audit manager, 1 employees

5.0
September 2021

Great platform

Pros

Learning curve of this software is simple and easy. Implementation is quick.

Cons

None

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

M

Murphy

Vice president , 1 employees

2.0
September 2021

Poor customer support

Pros

The set up of this software is good.

Cons

Customer staff is very rude. They also answer the queries late.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

6

Functionality

6

W

Wilson

IT Company , 10-49 employees

5.0
September 2021

Recommended

Pros

There is no additional cost for training, support and implementation.

Cons

No complaints.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

R

Robert

Project manager, 2-9 employees

5.0
September 2021

Review

Pros

The customer support staff is kind and knowledgeable to resolve the queries on time.

Cons

None

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

D

Davis

HR manager, 2-9 employees

5.0
September 2021

Has potential

Pros

It offers the rewards and benefit plans for employees.

Cons

None

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

M

Miller

Assistant manager, 2-9 employees

4.0
September 2021

Awesome experience

Pros

Inputs from clients are also taken for increasing the employees morale and companys stability.

Cons

It should highlight some of its features.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

J

Jones

Chief director, 2-9 employees

5.0
September 2021

Using it for decades

Pros

It has the ability to organize employees all information well in form of private notes or reports. Reporting helps in recognizing the best performance among all.

Cons

None

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

B

Brown

B. Company, 10-49 employees

5.0
September 2021

I like it

Pros

It has tools that assist the users to complete the assignments such as templates, dashboards and workload delegation.

Cons

None

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

W

William

IT specialist, 2-9 employees

4.0
September 2021

Good market image

Pros

This software has strong communication ties with external software that is amazing aspect about it.

Cons

Too many advertisements causes work delay, that is annoying.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

S

Smith

Relationship manager , 2-9 employees

4.0
September 2021

User firendly

Pros

It offers mobile applications for android and ios devices to enable the remote usage.

Cons

None

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

C

Connor

CEO, 1 employees

2.0
September 2021

Cant say much!

Pros

The training modules are comprehensive in understanding the mechanism of this software.

Cons

When the server is relocated it causes the loss of data that is awful.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

6

Functionality

4

O

Oscar

Finance head, 2-9 employees

4.0
September 2021

Effective and Efficient software

Pros

It allows the managers to send the shift request to available staff if any member cancel his shift due to any reason.

Cons

Some daily organizational tasks have unnecessary steps to follow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

L

Liam

Marketing Head, 2-9 employees

3.0
September 2021

Flexible

Pros

It provides the performance management solutions for any business company.

Cons

The software cannot be synced with Google Calendar.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

D

Daniel

HR administrator , 10-49 employees

5.0
September 2021

Blessing

Pros

It helps to schedule the companys staff. It is suitable for industries like restaurants, government agencies, retail stores and non profit organizations.

Cons

None

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Justin

Owl Nite Security , 10-49 employees

4.0
September 2021

Pleased with this software

Pros

It has smooth navigation skills.

Cons

It slows down often that is annoying.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

P

Paul

Ribs Tails Pty LTD , 10-49 employees

3.0
September 2021

Need improvements

Pros

Deputy EMR is a good human resource management tool that deals with daily organizational and administrative tasks. It is quite simple to use.

Cons

Many features that this software promised are basically non-existent.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

S

Sean

Recommended , 10-49 employees

4.0
September 2021

Supervisor

Pros

The software keeps on updating itself, that is great aspect about it.

Cons

Screens are small that it becomes difficult to comprehend information.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

J

Jacob

Admin, 10-49 employees

5.0
September 2021

Simply the best

Pros

The users feedback is appreciated that is the best aspect about this software.

Cons

I am unable to write any negative remark about it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

J

Jacob

Admin, 10-49 employees

5.0
July 2021

Simply the best

Pros

The users feedback is appreciated that is the best aspect about this software.

Cons

None

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Sean

Supervisor, 1 employees

4.0
July 2021

Recommended

Pros

The software keeps on updating itself, that is good.

Cons

Screens are small that it becomes difficult to read.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

P

Paul

Ribs Tails Pty LTD, 11-50 employees

3.0
September 2020

Need improvements!

Pros

Deputy EMR is a good software and quite simple to use.

Cons

Many features that this software promised are basically nonexistent. It needs an update badly. Poor customer service.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

7

J

Justin

Owl Nite Security, 11-50 employees

4.0
September 2020

Pleased with this software

Pros

Its super easy to navigate which makes it so perfect for a security officer. It makes your life simple

Cons

It does have occasional issues. Sometimes it can have trouble keeping up with the network causing further problems.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9