Paycom Reviews

“User-friendly with stellar support

Pros

It is user-friendly and love how it puts all our documents online. Customer support really stands out - they walk you through everything step by step. Processing payroll is simple and since I use it daily, I can say it's genuinely easy to understand and use.

Cons

Setup was pretty challenging at first but once we figured everything out and discovered all the capabilities, it's been fantastic.

“brilliantly designed with expert support

Pros

Support team I've worked with really knows their stuff and they're always eager to help me learn the ropes. Every question gets answered thoroughly and accurately, with response times that beat any other company I've dealt with. The software itself is fantastic, you can tell it was designed with users in mind since almost everything feels interactive which isn't easy to pull off. It's obvious the whole thing was built from scratch rather than cobbling together pieces from different vendors like so many other tools do. Great product from a company that genuinely cares about its customers.

Cons

The only thing that bothers me is how some checklist steps have default text that reads like an engineer wrote it and the tone and tense aren't consistent throughout. But since you can customize all this text anyway, it won't affect your final setup unless you leave it as-is.

“An investment that pays off

Pros

It feels really flexible and interactive. You dont need to be an expert to figure out how to run reports or update employee info, everything just makes sense. What I really appreciate is that all the modules are built in-house instead of being cobbled together from different vendors like some legacy systems do which creates much better data flow. Our implementation went incredibly smooth too.

Cons

A bit expensive, though the sales folks really put in effort to help you reach your goals.

“Exhausting updates, eroding service

Pros

Easyy to use and the self-service options for staff members work great. The reporting features are solid and give me the data I need without much effort.

Cons

Customer service has really gone downhill lately and honestly the constant product updates are getting overwhelming. I get that keeping things current is important but these frequent changes feel pointless and often make things more complicated than they were before. It's exhausting trying to keep up with all of it.

“A feature-rich, forward-moving platform

Pros

I like having the integrated Time & Attendance system built right in. There's no need to deal with outside vendors or struggle through troubleshooting with multiple companies. Everything flows perfectly into payroll processing. The interface is friendly to use. What impresses me most is how they consistently release new features monthly like those email notifications for time-off requests where you can approve directly from your inbox without even logging into the platform.

Cons

Support isn't quite what it used to be as the company has expanded, though they're still miles ahead of other payroll platforms I've worked with. Having a dedicated representative is definitely a plus.

“Paycom makes payroll, time and attendance a snap

Pros

The ability to use the mobile app as both an employee and a manager is fantastic!

Cons

Entering timecards isn't as quick as it was in our previous system.

“Paycom is Great

Pros

It's pretty easy to use and understand, even for beginners like me. I can effortlessly view and modify my timesheet from the comfort of my home.

Cons

I face issues with the location feature when clocking in or out frequently. To rectify it, I have to capture screenshots of my time and make adjustments later at home, which creates unnecessary hassle.

“Paycom is great for Managers on the GO!

Pros

We're thrilled that our managers can easily clock in/out using their phones, no matter where they're working from. It's especially convenient when they have shifts at multiple locations.

Cons

Our only concern is the need to trust our employees not to misuse the ability to clock in and out on their phones or steal time. Fortunately, we haven't encountered this issue so far.

“Paycom is great!

Pros

I appreciate how user friendly and efficient it is to process payroll for our company. Since it's online, I can access it from anywhere, whether I'm at work, home, or dealing with an emergency.

Cons

I genuinely have nothing negative to say about Paycom. I am completely satisfied with the software.

“Works well with little to no issues

Pros

Not only can it be accessed on computers, but it's also available on all employee mobile devices. Employees have access to all their payroll documents. The ability to complete and store onboarding documents, trainings, time management, paystubs, tax papers, and more at their fingertips saves time and improves productivity.

Cons

There are some struggles with updating time punch change requests on both employee and supervisor screens. There can be a delay, leading to overcorrections. It also takes a considerable amount of time for employees to access the Paycom time clock after the login screen, resulting in late clock ins or clock outs.

“my favorite

Pros

This app is my absolute favorite for tracking employee information and times!

Cons

I can confidently say that I love everything about Paycom. I have never experienced any issues with it.

“The Crescent

Pros

I absolutely loved using the app to clock in and out and even for managing sick time.

Cons

I cannot think of anything that I disliked about Paycom. It was an excellent experience overall.

“Great!!

Pros

For our small company, it provided all the necessary features to keep us organized.

Cons

As an admin user, the software offers extensive capabilities, but even as a regular user, it is still great.

“Much nicer payroll than ny old software

Pros

Reviewing my weekly time, approving time, and requesting time off is a breeze.

Cons

I have no complaints about Paycom. It is far better than the previous software I used.

“Highly Efficient Payroll Software

Pros

Paycom is incredibly user friendly and easy to navigate. Its simple to track and manage leave accruals and receive reminders for missing punches, editing punches, and approving payroll. Setting up direct deposit and making changes is a piece of cake.

Cons

Some of the reminder emails sent to managers can be redundant.

“Paycom the easiest digital punch in and out

Pros

Simplicity is key, and this app nails it.

Cons

Occasionally, the approval process automatically selects all the days, which can be inconvenient.

“Decent Program

Pros

One of my previous employers used this for payroll and I found it fairly easy to use.

Cons

Obtaining pay stubs used to be a hassle if they were required.

“Simple and easy way to clock in/out

Pros

I love how quick and easy it is to clock in and out for shifts.

Cons

I find everything about Paycom to be simple and fantastic.

“Awesome Payroll Application

Pros

It's so easy to use and navigate, both for me and my employees.

Cons

I haven't encountered any frequent issues with Paycom.

“Paycom User Friendly

Pros

Monitoring employees and updating statuses is a breeze.

Cons

The scheduling part of the program could be more user friendly and easier to navigate.