Paycor Reviews

“Complex integration”

Pros

umm getting this integrated was complex and far from simple and at this stage there's very little about the software that we actually appreciate.

Cons

It feels very limited in what it can do and the reporting isn't powerful at all, in fact, it has only gotten worse over time. The name fields are too restrictive so we can't properly capture legal and professional names the way our employees and leadership want. There's also no shared leave calendar that all employees can access and no built-in holiday schedule which forced us to create separate accrual plans and assign them one by one to each employee. We're extremely frustrated with Paycor and genuinely regret choosing it as our HR and payroll system.

“Works well on Windows and Android”

Pros

Getting visibility into HR operations is simple with this software. It lets me track employee time, send messages when needed and view workforce management stats in graph form which makes the data much easier to understand. It also responds well on both Windows and Android.

Cons

The tech support still needs work and the system should have fewer errors.

“covers all bases”

Pros

As our business expanded quickly, we needed a system that could handle employee onboarding, tracking, scheduling and other HR responsibilities without slowing us down. Bringing it into the company helped us cover all of those areas. It made our HR work much more efficient and led to a significant reduction in costs.

Cons

Pricing structure should be improved. It would be helpful to have more plan options that fit different business sizes. Smaller companies might see it as too expensive especially if they end up paying for features they do not really use, while larger businesses may not view the cost as a problem.

“Solid navigation and strong performance”

Pros

The software has good navigation and the overall performance is top quality.

Cons

A big issue has been the post-sale functionality. It hasn't really been updated, at least not during the time I've been using it.

“Useful summary page”

Pros

Logging hours in it feels very simple. The interface is clear, simple to read and the summary page is a really helpful touch.

Cons

I really didn't have any issues with it. If anything, having an app could make logging hours even more convenient but that's the only suggestion I'd mention.

“Helpful hiring support”

Pros

It really helps with searching and makes it easier to fill open positions.

Cons

The process for supporting and finalizing contracts should take fewer steps.

“mobile punch helps”

Pros

Getting this software set up is simple and it gives employees the option to clock in from their phones whenever they can't use the kiosk. That feature has really been a big improvement for our time tracking.

Cons

Employees can't view who they're scheduled to work with. That causes a lot of confusion about where staff are supposed to be and makes accountability harder.

“Saves a lot of time”

Pros

It saves a lot of time, gives more personalized service and includes advanced analytics that deliver genuinely useful insights. Since the data is already captured and stored, I can pull together meaningful information very quickly which is especially helpful when I need reporting.

Cons

When I submit a case online, it usually takes more than two days to get any response. Customer service feels lacking, support staff have not fully completed the system setup some important software components are missing and requests for help often go nowhere.

“Finance and HR features in one platform”

Pros

The biggest advantage is having finance and HR features built into one platform. It's simple to get up and running and simple to use day to day. The compensation matrix and pay rates can be customized which adds a lot of flexibility. There's also a broad set of HR tools available, including time tracking, scheduling, compensation planning, learning management and career planning. On top of that, the implementation fees are currently waived which makes getting started even more appealing.

Cons

It can be costly for very small businesses especially mom-and-pop companies with up to 10 employees. It also isn't a fit for global companies since it lacks international payroll support. PTO tracking and some HR tools are locked behind higher-tier plans. Recruiting, benefits administration and time tracking also come as paid add-ons which increases the total cost. Customer support can be frustrating as well, with long wait times and some representatives taking too long to respond.

“well laid out”

Pros

Everything is laid out in a well-organized way and it makes tracking things really simple.

Cons

Nothing to complain about so far. It's been working out really well for my job.

“Excellent piece of software”

Pros

It is a remarkably solid piece of software especially because of how simple it is to use and how easily it adapts to current standards and regulations.

Cons

At this point, I still haven't noticed any negative aspects worth mentioning.

“Very userfriendly”

Pros

Using it has been really simple and correcting mistakes is quick and simple when something needs to be fixed.

Cons

Sometimes my boss had trouble locating the time-off requests in the system.

“Customer-friendly platform”

Pros

Found it user friendly and the features are really useful for handling HR tasks especially when it comes to setting payroll schedules and managing other payment-related work. It's also very user-friendly and works well for customers too.

Cons

Overall, I've had a very positive experience with this software. That said, there are times when it can be a bit time-consuming and occasionally it slows down or customer support isn't as responsive as expected. Even with those minor issues, the benefits clearly outweigh the downsides so I would still definitely recommend it.

“Quick uploads”

Pros

Uploads happen quickly and whenever I want to check my pay, it's there right on time.

Cons

The fees feel a bit more expensive than they should be.

“Automation that saves time”

Pros

It takes a lot of the routine work off our plate so we're not stuck monitoring those processes all the time and can spend that time on other priorities.

Cons

The downside is that Paycor costs a little more than what we'd consider a reasonable price point.

“Convenient employee mobile app”

Pros

Having this employee mobile app has made a big difference for me because I can quickly check payroll details and other HR information anytime I need to. It also helps me handle hiring challenges and improve the recruiting process. On top of that, it lets me finish my tasks without dealing with piles of paperwork which makes everything much more convenient and hassle-free.

Cons

At times, the app does not perform well especially when the internet connection is weak or unstable.

“Does the job”

Pros

Very simple to use and it does exactly what I need it to do.

Cons

Getting online or accessing the system can be a problem sometimes.

“Clear layout”

Pros

This tool is very convenient to use and the overall layout is well organized and user-friendly.

Cons

I have no complaints at all, it's been excellent and I can't imagine switching to another company.

“Too expensive and complicated”

Pros

I honestly don't see any real benefit here especially since payroll services should be covered by the employer and simply made available to employees.

Cons

It feels overpriced, overly complicated and packed with too many unnecessary features that don't really serve the purpose I need it for.

“Easy to use for everyone”

Pros

Using the software feels very easy for both admins and employees and it's simple to navigate on both sides.

Cons

I do wish the customer support team would improve and be more effective in how they handle their work.