Paycor Reviews

“powerful but complex”

Pros

Everything is in one system which is definitely a plus although the software still feels overly complex for even the most basic tasks.

Cons

For the price, this software should make simple tasks much more manageable. Paycor also takes quite a bit of time to learn and the learning curve is far from quick.

“Layout makes sense”

Pros

Right away, the layout makes sense and doesn't take much effort to navigate. The main dashboard covers most of what I need day to day, depending on how it's set up, including things like the punch clock and benefits enrollment.

Cons

Security is definitely strong which is important and absolutely necessary but it does feel like I'm asked to reauthenticate and verify my account pretty often.

“Simpler in comparison with other systems”

Pros

Compared with other payroll systems I've used, this one feels much more user-friendly and logical. The layout around profiles, pay and deductions is simple and there are also plenty of sections for assigning org codes and handling allocations. It covers what we need it to do and when questions come up, support usually responds fairly quickly. The only time it tends to slow down is during tax season, when getting a live person can take around 15 to 20 minutes.

Cons

We ran into an issue with multiple 401(k) codes. The system didn't roll them together into one total so we had to manually monitor the amount for a couple of employees. It was frustrating although it didn't create a major problem for us. On the positive side, the report-writing features are still better than what I've seen from many other companies.

“Valuable resource for employees”

Pros

Having one place to clock in and out, manage timesheets and review workplace benefits has been really useful. Signing in is simple and the paystub details are laid out clearly which makes everything easy to understand. The system feels user-friendly overall and is a valuable resource for employees in just about any kind of workplace.

Cons

An area that feels limited is updating personal information. Even for basic profile changes, employees usually have to contact the system administrator which is often someone in HR at the organization.

“effective reporting features”

Pros

Being able to switch between users without leaving the same screen or tab is really convenient. The reporting features perform well, the app is very user friendly and the LMS learning pathway system is an excellent resource.

Cons

It’s a struggle to get timely responses from our account reps when tickets are submitted. There have also been a few odd glitches that show up now and then although they usually resolve themselves.

“Easy to make edits”

Pros

Keeping up with each team member's hours has been very simple and making any needed edits or updates is just as simple.

Cons

At this point, nothing really comes to mind as a problem or something that needs attention. It's been an excellent software tool.

“Keeps my employees updated”

Pros

It does a solid job of keeping my employees updated on everything they need for payroll. My staff and I can communicate hours, payroll requests, time off and important documents that need signatures for payroll and insurance and it keeps all of that in one place.

Cons

The online login can be a problem for my staff from time to time and using or managing it on a mobile device is difficult. Outside of that, we really have not run into any other issues.

“Saves HR a lot of time”

Pros

From the employee side, it has made receiving paychecks and direct deposits really convenient and manageable. It definitely seems like it saves HR a lot of time as well.

Cons

There is a bit of a learning curve because there are quite a few different options to sort through but the core features are upfront and fairly accessible once you start using it.

“field punch-ins kept failing”

Pros

During the demo, the platform came across really well and the vendor assured us it would cover everything we needed.

Cons

Once we started using it in the field, the technicians weren't consistently able to clock in.

“Easy to figure out”

Pros

It has been incredibly simple to use and employees have had no trouble figuring it out either. It saves me a lot of time when I'm reviewing hours and processing payroll.

Cons

I'd really like to see a way for employees to adjust their own hours without needing administrator access. It would be even better if those changes could be flagged for me to review and approve.

“helpful onboarding and reporting”

Pros

Handling HR tasks in our non-profit office has become much more manageable with it. Every summer, we bring on around 150 new employees and it really helps organize all of their onboarding paperwork. From the admin side, the platform is fairly user-friendly and the reporting tools are especially powerful.

Cons

The time and attendance area feels somewhat complex especially when time card edits are needed. It would also be really helpful if the system let us send reminder emails directly to employees who still haven't finished their onboarding requirements.

“Customizable homepage”

Pros

Being able to customize the homepage is my favorite part of the software because it lets me put the most important information front and center as soon as I log in.

Cons

Navigation has been the biggest frustration for me. It's not especially user-friendly, even for someone who works on a computer and deals with new software regularly. I've spent more time than I should searching for things that really ought to be easier to locate. That said, it's possible our HR team didn't set it up in the best way.

“Detailed solution”

Pros

Everything in one place is my favorite thing about it. I can check pay stubs, update personal details like my address and emergency contacts, request time off and even use it for clocking in when that's part of the job. It's also really helpful that Paycor clearly shows PTO as it builds up, assuming that's how your employer has it set up.

Cons

I don't really have a complaint about it. The only part I wasn't crazy about was depending on it to punch in since it can take a while to boot up the computer, get everything running, log in and then finally clock in.

“dedicated customer support rep is a plus”

Pros

Having a dedicated customer support rep made a huge difference and ours was outstanding. Even when they weren't available, the backup team was also incredibly helpful. The platform is user-friendly and there's plenty of training available to help you get comfortable with it. For HR professionals, the webinars are an added bonus since many qualify for SHRM and/or HRCI credits. Paycor itself, along with its add-ons, is among the strongest options out there.

Cons

Paycor really fits small to mid-sized employers better and doesn't seem as well suited for larger organizations. Since some of their tools like the ATS and LMS, were acquired technologies, the backend integration can make certain functions and reporting feel a little complex. Also, after their most recent upgrade, running some reports became less simple than it used to be.

“Convenient for monitoring my hours”

Pros

Keeping tabs on my hours is really convenient because it records every minute I work so I always know exactly how much time I've put in. It also shows my used sick and vacation time along with what I still have available. Whether we can actually request time off in the app depends on the company but it's nice that the feature is there. One of the best parts is being able to preview what my paycheck will look like the night before payday. There's also an option to clock in through the app which would be especially useful when working remotely.

Cons

Every now and then the app freezes but I can usually get back in without much trouble. Occasionally the information isn't fully up to date though that tends to be corrected pretty quickly.

“Hassle-free clock-ins”

Pros

Being able to clock in and out for shifts without hassle is really helpful and setting up employee schedules for upcoming dates is just as convenient.

Cons

Since Ximble was acquired by Paycor, the online scheduling tool has had a frustrating glitch that won't let you properly edit scheduled times. The updated time doesn't actually save on the schedule so I end up having to delete the original shift and build a new one from scratch which takes up a lot of extra time.

“Makes handling payroll manageable”

Pros

Handling payroll is much more manageable with this and employees can easily stay on top of their benefits and access their pay stubs without any hassle.

Cons

The desktop version doesn't match the phone app which can make it confusing and harder for some employees to use.

“Limited functionality”

Pros

At the most basic level, it does let you pull up your paychecks when you log in but there really isn't much functionality beyond that.

Cons

Showing the paycheck is pretty much the only thing it handles. It almost feels like you have to go through a VPN just to view your own pay information which is frustrating. Even downloading and printing your own paychecks is harder than it should be.

“Dedicated profiles for employees”

Pros

Each employee has a dedicated profile which makes it really convenient to keep everything in one spot, performance reviews, disciplinary notes, compensation details and the rest of the information I need. The system is also fairly simple to work with overall.

Cons

The toughest part for me was learning and navigating the Time and Attendance feature. It took a lot of calls and emails with support before it finally clicked but once I understood it better, it was fine. Running reports was also one of the more difficult things for me to figure out.

“smooth tab navigation”

Pros

Navigating each tab is very simple, whether you're setting up employees or updating and maintaining their information.

Cons

Updates tend to create errors or cause other issues and it doesn't seem like everyone is being clearly informed about what is changing or why. Lately, when those updates trigger problems in other areas, they also haven't been able to resolve the questions or errors we've been running into.