Total 161 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

52%

4

Stars

33%

3

Stars

11%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

S

Sharilyn

Mechanical or Industrial Engineering, 101-500 employees

More than a year

5.0
April 2025

Streamline my tasks

Pros

The look and ease of use are great and the mobile app makes it easy for our employees to access pay stubs, time off requests, timesheet approval and company updates.

Cons

The benefit enrollment and reporting features could use some improvement. BSwift is a solid platform but we always have errors in our enrollment each year that need correcting throughout the year.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

S

Stephen

Chemicals, 1-10 employees

More than a year

5.0
April 2025

Paycor is the best

Pros

It's made managing all employee payroll and assets from one platform so simple and easy.

Cons

Honestly, I haven't found anything to dislike about this tool. It handles everything a business needs to manage employee pay and that's pretty great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nick

Hospitality, 101-500 employees

More than a year

1.0
April 2025

Poor service

Pros

It offers a really complete set of programs. The onboarding and ATS features work the best for us.

Cons

Support is terrible. The implementation process is tough and they don't take the time to understand your business or processes. They have a lot of functionality but it doesn't always work well together, and some features even contradict each other.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

2

C

Cami

Machinery, 51-100 employees

More than a year

4.0
April 2025

Good tool overall

Pros

I really like the one-on-one sessions. They were super helpful for getting hands-on guidance with our account.

Cons

Some of the sessions felt more like a sales pitch. Others didn't really go in-depth on Paycor itself.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

7

K

Kyle

Mechanical or Industrial Engineering, 51-100 employees

Less than a year

4.0
April 2025

Paycor functions well

Pros

It definitely helps me make sure I can pay my employees on time. It feels like It's constantly improving and adapting to make things better.

Cons

The report builder can be difficult to use and if you have issues, it can be hard to get them resolved.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

9

S

Sierra

Hospitality, 101-500 employees

More than a year

4.0
April 2025

Great software

Pros

It's very user-friendly. I can easily explain to our team members how to make updates to their accounts.

Cons

I've encountered bugs at random times. I've had to call several times about weird issues I wanted to fix myself.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

7

A

Amanda

Logistics and Supply Chain, 51-100 employees

More than a year

4.0
April 2025

Complete solution

Pros

I think the platform is a solid all-in-one solution with single sign-on for both admins and employees. Payroll and onboarding run smoothly without any issues.

Cons

We've had several issues with the benefits integration. The build for open enrollment each year is wrong, causing delays that affect everything.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

6

A

Alex

Logistics and Supply Chain, 51-100 employees

More than a year

4.0
April 2025

How I found Paycor

Pros

Overall, It's great and the features are really effective. The payroll side of things works especially well!

Cons

Sometimes, things get updates that aren't really that great. They also have features that need updating but they just don't get them.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

5

Functionality

7

D

Demian

Education Management, 500+ employees

Less than a year

5.0
April 2025

Simple to use

Pros

The app is really easy for employees to use. They can check their paychecks, W-2s, enroll in benefits and request time off. The payroll and benefits admin processes are also simple.

Cons

The report builder is missing payroll data or templates. It's not as easy to use as the custom reports.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

10

A

Amanda

Consumer Goods, 500+ employees

More than a year

4.0
April 2025

Interactive interface

Pros

It gives us an all-in-one solution for all of our HR needs which is really convenient.

Cons

Their customer service is lacking. You'll get multiple different answers when you call in to ask a question.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

4

Functionality

8

R

Rosa

Food & Beverages, 51-100 employees

More than a year

5.0
April 2025

I would highly recommend it!

Pros

Amazing! We've been with Paycor for over 7 years and we use several of their platforms. I would highly recommend it and it's easy to use and our employees love it. They're on Paycor all the time.

Cons

Chat support used to be good. When we first signed up, we had a designated support person.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

A

Aubrey

Higher Education, 500+ employees

More than a year

2.0
April 2025

Doesn't fit well for higher education

Pros

There are too many workarounds. We have to create a lot of paper forms because we can't create workflows within Paycor which is kind of a problem.

Cons

It's not great for handling the odd types of pay that exist in higher ed.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

2

Functionality

4

W

Wilson

Information Technology and Services, 500+ employees

More than a year

4.0
April 2025

Perfect for handling payroll

Pros

I use It for HR management and payroll needs. It allows me to create our own payroll system and once everything's set up, it runs on autopilot, avoiding payroll errors.

Cons

I contacted them several times via email and they never responded. I calledcbut they didn't offer any useful support.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

4

Functionality

9

K

Kerry

Sports, 500+ employees

Less than 6 months

5.0
April 2025

Best customer support

Pros

The implementation team has been incredibly responsive. They're super knowledgeable and friendly which made the whole setup process smooth.

Cons

We've only been using It for a few months, so we're still on the fence about it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

C

Christine

Computer & Network Security, 51-100 employees

More than a year

4.0
April 2025

Easy for beginners

Pros

I love the website and how easy it is to manage HR and payroll data. I also like that when HR makes changes, it automatically flows into payroll.

Cons

It's been a learning process with trial and error. We definitely need more guided directions on reporting, workflows and early payroll deposits.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

5

Functionality

6

S

Shelby

Ride Med Trust, 101-500 employees

Less than a year

3.0
October 2024

Just fine. Not for us

Pros

It's just okay. I have used other platforms that are much better than Paycor.

Cons

Accessing Excel reports with this tool isn't easy and if there's an issue, customer support feels almost nonexistent. We always have to wait too long before our queries get answered.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

1

Functionality

6

A

Adam

Banking, 11-50 employees

Less than 6 Months

5.0
April 2024

Great experience so far

Pros

Paycor is extremely userfriendly, particularly when it comes to managing timekeeping and requesting time off.

Cons

Paycor has flawlessly met all my requirements. So far I haven't run into any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

Julia

Retail, 11-50 employees

More than a year

4.0
April 2024

Excel reports couldn't be accessed easily

Pros

It was very easy for us to set up Paycor. It is also easy to navigate and we especially liked how simple it was to enter payroll information.

Cons

After leaving Paycor, accessing our reports became extremely challenging. I specifically required our payroll and employee data in Excel format, but unfortunately, Paycor couldn't convert them easily. This made it difficult to retrieve and use historical data that we needed for audits and analysis. While the app itself offers a good range of features while in use, but limitations in making these records accessible after switching providers have been frustrating. For businesses needing data continuity, ensuring report accessibility beyond the platform should be looked into.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

4

Functionality

8

S

Sarah

Writing and Editing, 1-10 employees

More than a year

4.0
April 2024

Data management simplified

Pros

It was really convenient to consolidate all my work data, like hourly wage, PTO, and tax forms, all in one place. Plus, knowing that our HR manager could easily access my account for any questions or issues was a relief.

Cons

The way available time off hours are arranged and described seemed quite confusing to me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

M

Michelle

Civic & Social Organization, 11-50 employees

3.0
April 2024

Paycor is just average

Pros

We had no complications setting it up or navigating it.

Cons

I feel it is a little bit cluttered. The interface feels cluttered with features that aren't necessary.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

6