Shelby
Healthcare, 101-500 employees
Less than a year
“Just fine. Not for us”
Pros
It's just okay. I have used other platforms that are much better than Paycor.
Cons
Accessing Excel reports with this tool isn't easy and if there's an issue, customer support feels almost nonexistent. We always have to wait too long before our queries get answered.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
1
Functionality
6
Adam
Banking, 11-50 employees
Less than 6 Months
“Great experience so far”
Pros
Paycor is extremely userfriendly, particularly when it comes to managing timekeeping and requesting time off.
Cons
Paycor has flawlessly met all my requirements. So far I haven't run into any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Julia
Retail, 11-50 employees
More than a year
“Excel reports couldn't be accessed easily”
Pros
It was very easy for us to set up Paycor. It is also easy to navigate and we especially liked how simple it was to enter payroll information.
Cons
After leaving Paycor, accessing our reports became extremely challenging. I specifically required our payroll and employee data in Excel format, but unfortunately, Paycor couldn't convert them easily. This made it difficult to retrieve and use historical data that we needed for audits and analysis. While the app itself offers a good range of features while in use, but limitations in making these records accessible after switching providers have been frustrating. For businesses needing data continuity, ensuring report accessibility beyond the platform should be looked into.
Rating Distribution
Ease of use
8
Value for money
4
Customer Support
4
Functionality
8
Sarah
Content Marketing, 1-10 employees
More than a year
“Data management simplified”
Pros
It was really convenient to consolidate all my work data, like hourly wage, PTO, and tax forms, all in one place. Plus, knowing that our HR manager could easily access my account for any questions or issues was a relief.
Cons
The way available time off hours are arranged and described seemed quite confusing to me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Michelle
Public Sector, 11-50 employees
“Paycor is just average”
Pros
We had no complications setting it up or navigating it.
Cons
I feel it is a little bit cluttered. The interface feels cluttered with features that aren't necessary.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
8
Functionality
6
Brandon
Security and Investigations, 101-500 employees
Less than 6 Months
“Helped me in onboarding process”
Pros
Paycor significantly streamlines the onboarding process for new hires, seamlessly integrating their details into TrackTik. My onboarding time has been cut in half, and helping employees with payroll inquiries is much easier since all the information is readily available.
Cons
Some processes in Paycor have changed compared to our previous software, like how to set up passwords, which took a little time. Transitioning from Rippling was a bit difficult because it took some adjustments to get familiar with Paycor's different layout and processes. The payroll system, while slightly different from what we were used to, has good features and has ultimately been manageable with a bit of practice. But this long process of learning ways of this software is all I can complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jasmine
Consumer Services, 11-50 employees
Less than 6 Months
“Its a safe option”
Pros
What I appreciate most about Paycor is its simplicity. Everything I need is easy to find, which really makes my work easy.
Cons
So far, I haven't encountered any major issues with Paycor and it's definitely my top choice.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
6
Kari
Veterinary, 1-10 employees
Less than a year
“Great for Veterinery medicine”
Pros
Having all features available through a single login, like time cards, schedules, and tax documents is really convenient.
Cons
Occasionally I have trouble clocking in or out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Nathalie
Marketing, Advertising, 500+ employees
Less than 6 Months
“It is just fine”
Pros
It's great to log in online for each pay period to access my pay stubs and review my earnings.
Cons
It felt a bit bulkier compared to similar platforms, which sometimes make it difficult to work efficiently.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Agatha
Engineering, 11-50 employees
More than a year
“A great HR tool”
Pros
With its excellent HR features and efficient payroll solutions, Paycor really stands out as a top-notch tool.
Cons
Paycor has consistently exceeded our expectations and met our needs without any issues. I really do not have anything negative to say.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Chelsea
Apparel & Fashion, 1-10 employees
“payroll management gets sorted with this!”
Pros
It's easy to understand and navigate. I was able to use it without any problem.
Cons
I think that the pricing is a bit higher than some other options available. Any other thing is really fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Could be improved”
Pros
Paycor's flexibility and user-friendliness align perfectly with our needs and provide the necessary features for work.
Cons
It is good but I experienced quite a few glitches during the software setup. They kind of delayed my work which is really frustrating.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
10
Functionality
8
jim
Packaging and Containers, 101-500 employees
Less than 6 Months
“Had a good experience so far”
Pros
I had a really smooth onboarding. Signing up and login in was totally fuss-free.
Cons
I dont have any major complaints about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kenzie
Primary/Secondary Education, 51-100 employees
Less than a year
“User-friendliness impressed me”
Pros
I appreciated the straightforward setup and the simplicity of clocking in and out at work. I wholeheartedly recommend this app and company for payroll needs.
Cons
I haven't experienced anything disappointing yet. Everything seems to be running smoothly so far!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
bridgette
Retail, 1-10 employees
More than a year
“Our hub for payroll success”
Pros
I love how user friendly Paycor is. Although there was a bit of initial training required for employees, I appreciate how clear the clocking in and out process is. The breakdown of breaks and lunches is helpful, and corrections can be quickly made on the app or website.
Cons
Right now I can't think of anything negative to say about Paycor. Everything has been great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
elizabeth
Shopify, 500+ employees
More than a year
“Fully recommend paycor”
Pros
The mobile app is incredibly easy to use. This is what I find the most useful in this app.
Cons
I have nothing to complain about this app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Poor Customer Support”
Pros
Paycor has really been a game-changer for our HR team, especially when it comes to hiring, onboarding, and tracking employee performance. From day one, it provided us with everything we needed to streamline our HR processes. The onboarding experience, for example, has been so much smoother, Paycor keeps all the documentation and compliance forms in one place, making it easy to welcome new employees without missing a beat. I also love how easy it is to monitor goals and schedule performance reviews. With Paycor's tools, I feel like we have a complete HR solution that allows us to stay organized and manage essential tasks in a way that's both efficient and centralized.
Cons
The system feels very complicated to me sometimes, lacking support and my queries often go unanswered.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Tyrunsi
Nonprofits, 500+ employees
More than a year
“Helpful whenever needed”
Pros
Processing payroll is very easy to use, and the Paycor team is quite helpful whenever I need assistance.
Cons
The testing during AEP didn't match with what our employees had signed up for.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Kaja
Healthcare, 500+ employees
More than a year
“Has a lot of amazing and new features”
Pros
I really appreciate how Paycor keeps rolling out new features that make a difference in our day-to-day work. Unlike our old system, which felt limited and made payroll more complicated than it needed to be, Paycor gave us a full set of tools right from the start. We have everything we need, from payroll and HR essentials to talent development and compliance tools, and they're always adding more. These regular updates keep our system fresh, which has been a big plus for both our team's efficiency and overall satisfaction. Paycor's commitment to improving its platform has definitely been a welcome change for us.
Cons
Some of the new features often come with serious bugs that haven't been fixed yet. Additionally, support during implementation is lacking, and some newer features aren't fully integrated. We had to make manual adjustments like setting up reporting lines. We reached customer support but responses from support can be inconsistent, and their product knowledge varies.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Mark
Banking, 500+ employees
More than a year
“Great for handling HR related tasks”
Pros
Our company relies on Paycor not only for pay stubs but also for employee recognition, which is important for documenting positive feedback.
Cons
Paycor offers a lot of features but the clutter can make navigation tricky for me.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8