Brandon
Consumer Goods, 1-10 employees
More than a year
“Paycor is worst for small businesses”
Pros
The software is decent and generally easy to navigate especially for quick payroll processing.
Cons
Customer service is nonexistent; they vanish once youre signed up offering only email or chat support. Billing issues remain unresolved with no supervisors available for escalation. Their lack of human service is appalling.
Rating Distribution
Ease of use
6
Value for money
3
Customer Support
3
Functionality
4
BIPSA
Banking, 500+ employees
Less than 6 Months
“Useful product for Human resoures”
Pros
Its super efficient as needed and serves as a useful application.
Cons
Terms and conditions should have a proper method of delivery.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kenton
Healthcare, 51-100 employees
More than a year
“Paycor as an HRIS”
Pros
I appreciate the variety of features Paycor offers and their eLearning courses are highly beneficial.
Cons
Their customer service hasnt consistently been responsive and there are several desired features that are absent and unlikely to be added.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Lorenzo
Automotive, 11-50 employees
More than a year
“Paycor makes payroll a breeze with its user-friendly interface and reliable features.”
Pros
Paycors streamlined approach to payroll processing and employee management saves me significant time and effort.
Cons
Occasionally customer support response times are slow and I wish there were more options for report customization.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
6
Princess
Construction, 51-100 employees
More than a year
“Personal Experience with Paycor”
Pros
Paycor offers ease and convenience in performing my HR role.
Cons
The initial phases of project implementation or integration.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Deidre
Construction, 1-10 employees
Less than 6 Months
“I love paycor”
Pros
I enjoyed the self-explanatory website and app.
Cons
Overall theres nothing to complain about; theyre pretty great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Consumer Services, 101-500 employees
Less than 6 Months
“Good concept, needs work”
Pros
The tutorials and knowledge base are valuable for getting started with the system. While the analytics are helpful the execution of the ATS could be improved.
Cons
Customizing certain features is cumbersome and its not always clear which settings apply to individuals versus the entire organization. Some features seem counterintuitive and unnecessarily complex.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
5
Sheree
Nonprofits, 11-50 employees
Less than 6 Months
“Customization meets the needs of our Org!”
Pros
The customization options within the system are fantastic and will greatly streamline many of our processes reducing the need for manual tasks.
Cons
As new clients to Paycor we havent faced any significant challenges yet.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Katie
Healthcare, 11-50 employees
More than a year
“Paycor - All in One”
Pros
Having everything to manage employee pay consolidated in one place is convenient.
Cons
Theres nothing noteworthy to mention for this question.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samia
Automotive, 51-100 employees
More than a year
“Easy to use!”
Pros
The simplicity of the software makes sense when navigating through tasks.
Cons
Timecard auditing requires improvement and the new timecard system is somewhat confusing.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Mihail
Engineering, 500+ employees
More than a year
“Good tool. Paycor have magical tactics to manage and employees and keep work organized.”
Pros
Managing employee data is no easy task but Paycor simplifies it. Its streamlined and accurate approach along with its user-friendliness makes it ideal for newcomers. I also value its adaptability and its ability to keep employees satisfied and motivated.
Cons
Paycor caters to both employers and employees in terms of benefits providing the best for both sides. I didnt encounter anything undesirable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rebecca
Automotive, 51-100 employees
More than a year
“Paycor is OK”
Pros
The simplicity of onboarding tax handling deductions and payroll processing is remarkable.
Cons
Customer service and the EDI feeds with benefits and 401K are inadequate.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
5
Functionality
6
Ashley
Real Estate, 51-100 employees
Less than a year
“Cautiously Optimistic”
Pros
Employee onboarding has become more efficient with Paycor and as we become more familiar with the product it continues to enhance payroll efficiency across the company.
Cons
Inconsistent and inadequately trained customer support made onboarding a nightmare. Promises made during onboarding required additional modules resulting in increased costs.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
3
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
“Paycor was nice but more expensive than others”
Pros
I particularly appreciate the ease of timesheet entry for employees and management alike. The online applicant portal has transformed our job application process and streamlined employee onboarding.
Cons
Rising costs and the availability of certain features from competitors led us to switch away from Paycor.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Cheryl
Healthcare, 11-50 employees
Less than a year
“Run don't walk away!”
Pros
While setup assistance was good it was challenging to receive support once I encountered difficulties.
Cons
The owner of the company expressed frustration with journal downloading and importing. Converting formats before uploading involves multiple steps and transactions for employees with multiple banks are displayed separately.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
3
Functionality
6
Amos
Healthcare, 51-100 employees
Less than a year
“Paycor makes hiring a sinch!”
Pros
We appreciate how easy it is to track incoming candidates and ensure smooth onboarding processes with Paycor!
Cons
Paycor can inundate you with emails depending on the influx of candidates but this can be easily adjusted in the settings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathy
Recruitment, 500+ employees
More than a year
“Paycor Use Review”
Pros
It enables easy and efficient tracking of employee time and attendance.
Cons
Onboarding was occasionally cumbersome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patty
Retail, 500+ employees
More than a year
“Paycor: all HR needs at your fingertips”
Pros
Having all platforms consolidated in one place from scheduling and time tracking to payroll and employee management is incredibly convenient.
Cons
My initial experience with Paycor involved a hands-on learning approach rather than relying solely on reading.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Cheyanne
Nonprofits, 101-500 employees
More than a year
“Great Software”
Pros
The payroll software simplifies our bi-weekly payroll processing. I never worry about tax calculations or deductions being incorrect.
Cons
At times understanding customer support can be challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kate
Nonprofits, 51-100 employees
More than a year
“Paycor - It gets the job done within your budget!”
Pros
I appreciate that Paycor offers a plethora of options as an overall HRIS system. The seamless communication between systems and the option to upgrade for additional functionality are great features.
Cons
With numerous options available determining the best way to utilize a particular product can be daunting. Customization options sometimes lead to confusion between using the product and receiving coaching/support for it. This confusion is particularly evident for long-term Paycor users when its been a while since the initial setup.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8