Pega Workforce Intelligence offers a desktop analytics platform that provides organizations with actionable insights into employee productivity and workflow efficiency. While the user interface may seem somewhat dated, its process analysis, workforce monitoring, and customer relationship management (CRM) integration features help optimize operations and support data-driven decision-making.
Pega Workforce Intelligence Specifications
Workforce Analytics
HR Analytics and Reporting
Alerts/Notifications
Customizable HR Workflows
What Is Pega Workforce Intelligence?
Pega Workforce Intelligence is an advanced analytics solution for medium-to-large enterprises seeking to optimize operations. It deploys AI-powered discovery bots to employee desktops, capturing a complete and unbiased view of daily workflows. This reveals hidden process bottlenecks and digital distractions that undermine productivity. Its opportunity finder quantifies the potential return on investment for specific improvements, enabling leaders to prioritize changes based on empirical evidence rather than intuition.
Pega Workforce Intelligence Pricing
Pega Workforce Intelligence Integrations
The software supports integration with multiple systems and platforms, such as:
- Microsoft Azure
- Google Cloud Platform
- Red Hat OpenShift
- SAP
- Salesforce
Who Is Pega Workforce Intelligence For?
Pega Workforce Intelligence is ideal for a wide range of industries and sectors, including:
- Financial services
- Insurance
- Healthcare
- Government
- Manufacturing
Is Pega Workforce Intelligence Right For You?
Pega Workforce Intelligence is designed for large enterprises undertaking digital transformation or intelligent automation initiatives. It delivers granular, objective data that helps build a strong business case for large-scale projects, turning subjective proposals into data-backed investments. The platform also emphasizes security, offering role-based access controls to ensure sensitive employee and organizational information remains protected while enabling actionable insights to optimize workflows and productivity.
Still unsure about Pega Workforce Intelligence? Contact us at (661) 384-7070 for further guidance.
Pega Workforce Intelligence Features
Pega Workforce Intelligence analyzes employee desktop processes, providing a detailed, step-by-step view of critical workflows. The platform identifies the most efficient paths to complete tasks, helping organizations streamline operations, reduce bottlenecks, and ensure that employees consistently achieve optimal outcomes across routine and complex processes.
See How It WorksThe platform’s Opportunity Finder evaluates the potential impact of changes across workflows, helping organizations quantify the business value of process improvements. By leveraging accurate data, managers can prioritize automations and adjustments that deliver the highest return on investment, ensuring that operational decisions are evidence-based rather than subjective.
See How It WorksPega Workforce Intelligence uncovers insights into worker productivity by analyzing daily desktop activities. The software identifies unintended behaviors, inefficiencies, and digital distractions that reduce output. Organizations can use these insights to enhance employee experience, improve focus, and implement targeted interventions that maximize workforce performance.
See How It WorksThe software monitors application usage to identify digital distractions that disrupt workflow. By pinpointing slow or unnecessary applications and screens, organizations can eliminate bottlenecks, reduce errors, and improve overall efficiency. Technology Insights helps ensure employees spend more time on value-driven tasks while minimizing interruptions.
See How It Works
