Retail, 101-500 employees
Less than a year
“Good for Surveys”
Pros
I appreciate the simplicity of survey deployment and the ability to customize survey elements.
Cons
Improvements are needed in reporting and analytics, along with enhancing the ease of inputting and editing individual information.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Mining & Metals, 11-50 employees
More than a year
“Employee Engagement Survey Review”
Pros
The website is user-friendly and operates at a swift pace.
Cons
Sorting issues are encountered in Comment Reporting by group, with comments arranged alphabetically per question, making it challenging to discern group-specific comments. A suggestion is to prominently place the Comment Reporting function and incorporate hotlinks for survey-specific terms to enhance occasional users' understanding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Human Resources, 500+ employees
More than a year
“People Element Review”
Pros
The dashboard and reporting features are exceptional and well-loved.
Cons
Currently, no specific concerns, but there could be a simpler way to filter information.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Human Resources, 500+ employees
More than a year
“Wonderful tool!”
Pros
Visualizing employee engagement on the graph is valuable to me.
Cons
There's a learning curve to understand how to use and run reports, requiring some time investment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mechanical or Industrial Engineering, 500+ employees
Less than a year
“Helpful team and easy to use.”
Pros
The implementation team's support throughout the entire process was instrumental in our success.
Cons
Custom-built questions lack analytics availability.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, 500+ employees
Less than a year
“People Element Review - Arti Patel”
Pros
Factors such as Data Collection, Analysis, Cost-Effectiveness, Time Efficiency, Customization, Anonymity, Privacy, and Remote Reach are crucial.
Cons
Challenges include a limited response rate, non-representative samples, and potential survey fatigue.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Staffing and Recruiting, 11-50 employees
Less than 6 months
“Not impressed”
Pros
Customizing survey questions is a feature I liked.
Cons
A dislike for the reporting feature is expressed, finding the data presentation convoluted and confusing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Non-Profit Organization Management, 51-100 employees
More than a year
“HR Generalist”
Pros
The software's user-friendly interface and various helpful features are noteworthy.
Cons
No cons mentioned at the moment, with no additional information to add.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, 101-500 employees
Less than 6 months
“Great Value in an Employee Engagement Platform”
Pros
Easy setup, efficient data report running, and outstanding customer support.
Cons
Desire for increased font size and color customization for survey section headers.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Food Production, 500+ employees
Less than 6 months
“A survey platform that is very user friendly for administrators as well as those being surveyed”
Pros
Deploying surveys via text message is a feature I appreciate.
Cons
Displeasure is expressed about the manual process of deleting duplicate users one at a time; a function allowing deletion of multiple records is suggested.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Accounting, 500+ employees
Less than 6 months
“Survey Solution”
Pros
The reporting and dashboard features, along with access to raw data, are valuable.
Cons
Appreciation for the hidden functionality to access raw results.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Non-Profit Organization Management, 11-50 employees
Less than a year
“FRCC reviews”
Pros
Adding comments electronically throughout the year and having an audit trail for data entry is commendable.
Cons
Initial confusion when opening the software, attributed to the learning curve, with expectations of improved familiarity over time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Hospital & Health Care, 51-100 employees
Less than a year
“Provider Wellness Survey”
Pros
Easy to use, with multiple resources on the webpage for assistance.
Cons
No immediate cons, finding the software very user-friendly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Human Resources, 500+ employees
Less than a year
“People Element Feedback”
Pros
The real-time dashboard and reporting capabilities are very useful.
Cons
Concerns include the software's non-integration with our internal system (Premier) and our data analytics system (People Analytics). An additional point of contention is the separate login requirement, as opposed to a single sign-on. The hope is for future expansions in benchmarking, particularly across other industries like Real Estate/Property Management. Also noted is the less-than-ideal process of translating custom questions outside of People Element, involving collaboration with Master Word for translation into another language.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Human Resources, 500+ employees
Less than a year
“Gaps in Training Users”
Pros
Online data access is appreciated, but more training and explanation are needed.
Cons
Limited training on system use and interpretation of data is noted, impacting HR and Performance Specialists.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Human Resources, 500+ employees
More than a year
“People Element Review”
Pros
High customization and robust reporting features are highlights.
Cons
Some limitations noted on customizing questions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Transportation/Trucking/Railroad, 500+ employees
Less than 6 months
“New users/partnership”
Pros
The platform seems easy to use, and judgment is reserved as we are still new.
Cons
With recent adoption, withholding judgment on areas for improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Human Resources, 500+ employees
More than a year
“Not User Friendly”
Pros
The data is valued, although finding it can be challenging at times.
Cons
Challenges reported in finding the software user-friendly and intuitive, experiencing difficulty accessing needed information.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Cosmetics, 11-50 employees
Less than a year
“Sr. Manager, Employee Relations”
Pros
User-friendly, quick availability of reports, an overall great experience.
Cons
Mostly content with the software, with no current cons.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Civic & Social Organization, 11-50 employees
Less than 6 months
“Climate Survey”
Pros
The breakdown and reporting aspects of the product with our survey were appreciated.
Cons
Desire for additional feedback areas to capture more employee insights beyond multiple-choice answers.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10