Savannah
Retail, 101-500 employees
Less than a year
“Good for Surveys
Pros
I appreciate the simplicity of survey deployment and the ability to customize survey elements.
Cons
Improvements are needed in reporting and analytics, along with enhancing the ease of inputting and editing individual information.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Andrea
Mining & Metals, 11-50 employees
More than a year
“Employee Engagement Survey Review
Pros
The website is user-friendly and operates at a swift pace.
Cons
Sorting issues are encountered in Comment Reporting by group, with comments arranged alphabetically per question, making it challenging to discern group-specific comments. A suggestion is to prominently place the Comment Reporting function and incorporate hotlinks for survey-specific terms to enhance occasional users' understanding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jill
Human Resources, 500+ employees
More than a year
“People Element Review
Pros
The dashboard and reporting features are exceptional and well-loved.
Cons
Currently, no specific concerns, but there could be a simpler way to filter information.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Bridget
Human Resources, 500+ employees
More than a year
“Wonderful tool!
Pros
Visualizing employee engagement on the graph is valuable to me.
Cons
There's a learning curve to understand how to use and run reports, requiring some time investment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
JoAnn
Mechanical or Industrial Engineering, 500+ employees
Less than a year
“Helpful team and easy to use.
Pros
The implementation team's support throughout the entire process was instrumental in our success.
Cons
Custom-built questions lack analytics availability.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Arti
Hospital & Health Care, 500+ employees
Less than a year
“People Element Review - Arti Patel
Pros
Factors such as Data Collection, Analysis, Cost-Effectiveness, Time Efficiency, Customization, Anonymity, Privacy, and Remote Reach are crucial.
Cons
Challenges include a limited response rate, non-representative samples, and potential survey fatigue.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Erin
Staffing and Recruiting, 11-50 employees
Less than 6 months
“Not impressed
Pros
Customizing survey questions is a feature I liked.
Cons
A dislike for the reporting feature is expressed, finding the data presentation convoluted and confusing.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Gloria
Non-Profit Organization Management, 51-100 employees
More than a year
“HR Generalist
Pros
The software's user-friendly interface and various helpful features are noteworthy.
Cons
No cons mentioned at the moment, with no additional information to add.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
David
Hospital & Health Care, 101-500 employees
Less than 6 months
“Great Value in an Employee Engagement Platform
Pros
Easy setup, efficient data report running, and outstanding customer support.
Cons
Desire for increased font size and color customization for survey section headers.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Rossy
Food Production, 500+ employees
Less than 6 months
“A survey platform that is very user friendly for administrators as well as those being surveyed
Pros
Deploying surveys via text message is a feature I appreciate.
Cons
Displeasure is expressed about the manual process of deleting duplicate users one at a time; a function allowing deletion of multiple records is suggested.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Paula
Accounting, 500+ employees
Less than 6 months
“Survey Solution
Pros
The reporting and dashboard features, along with access to raw data, are valuable.
Cons
Appreciation for the hidden functionality to access raw results.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Judi
Non-Profit Organization Management, 11-50 employees
Less than a year
“FRCC reviews
Pros
Adding comments electronically throughout the year and having an audit trail for data entry is commendable.
Cons
Initial confusion when opening the software, attributed to the learning curve, with expectations of improved familiarity over time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Angie
Hospital & Health Care, 51-100 employees
Less than a year
“Provider Wellness Survey
Pros
Easy to use, with multiple resources on the webpage for assistance.
Cons
No immediate cons, finding the software very user-friendly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Nicole
Human Resources, 500+ employees
Less than a year
“People Element Feedback
Pros
The real-time dashboard and reporting capabilities are very useful.
Cons
Concerns include the software's non-integration with our internal system (Premier) and our data analytics system (People Analytics). An additional point of contention is the separate login requirement, as opposed to a single sign-on. The hope is for future expansions in benchmarking, particularly across other industries like Real Estate/Property Management. Also noted is the less-than-ideal process of translating custom questions outside of People Element, involving collaboration with Master Word for translation into another language.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Susan
Human Resources, 500+ employees
Less than a year
“Gaps in Training Users
Pros
Online data access is appreciated, but more training and explanation are needed.
Cons
Limited training on system use and interpretation of data is noted, impacting HR and Performance Specialists.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Keith
Human Resources, 500+ employees
More than a year
“People Element Review
Pros
High customization and robust reporting features are highlights.
Cons
Some limitations noted on customizing questions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
CHRISTINA
Transportation/Trucking/Railroad, 500+ employees
Less than 6 months
“New users/partnership
Pros
The platform seems easy to use, and judgment is reserved as we are still new.
Cons
With recent adoption, withholding judgment on areas for improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Suzy
Human Resources, 500+ employees
More than a year
“Not User Friendly
Pros
The data is valued, although finding it can be challenging at times.
Cons
Challenges reported in finding the software user-friendly and intuitive, experiencing difficulty accessing needed information.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sheyla
Cosmetics, 11-50 employees
Less than a year
“Sr. Manager, Employee Relations
Pros
User-friendly, quick availability of reports, an overall great experience.
Cons
Mostly content with the software, with no current cons.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Reona
Civic & Social Organization, 11-50 employees
Less than 6 months
“Climate Survey
Pros
The breakdown and reporting aspects of the product with our survey were appreciated.
Cons
Desire for additional feedback areas to capture more employee insights beyond multiple-choice answers.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Caroline
Health, Wellness and Fitness, 11-50 employees
More than a year
“People Element makes guaging culture easier
Pros
Deploying software to the team, tracking responses, and features like Word Cloud are liked.
Cons
A wish for more manipulation options with reports, particularly finding specific reports within the final report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Craig
Automotive, 500+ employees
More than a year
“Okay Platform for Engagement
Pros
Creating reports is not a challenging task.
Cons
Challenges reported in exporting or analyzing data, with perceived focus on the transportation industry.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
ron
Wholesale, 500+ employees
Less than 6 months
“People Element for non-HR functions
Pros
The end-user interface is acceptable.
Cons
We contemplated switching from Survey Monkey to People Element for our department's employee satisfaction survey, but adapting to the system through PDF documents and survey building proved challenging. The instructional documents were moderately helpful, and frustration outweighed satisfaction due to fewer functional options compared to Survey Monkey. The system lacked branching ability crucial for some surveys, and even simple tasks like changing the survey name were cumbersome to find in the documentation. Ultimately, we abandoned the product due to its lack of an intuitive interface.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Julie
Consumer Goods, 500+ employees
More than a year
“User Friendly
Pros
Populating and tabulating results are very easy.
Cons
No reported issues; very user-friendly and efficient, producing good reports.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Martina
Human Resources, 500+ employees
Less than a year
“Client surveys
Pros
While the tool is appreciated, training is needed for better understanding of results.
Cons
Challenges reported in user-friendliness, report finding difficulty, and potential result misrepresentation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Laura
Real Estate, 101-500 employees
Less than 6 months
“People Element Feedback
Pros
People Element's ease of use, admin site layout, and flexibility were attractive.
Cons
People Element is praised as significantly better than previous software, with no complaints.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Farai
Pharmaceuticals, 51-100 employees
Less than 6 months
“Employee satisfaction survey and feedback
Pros
The software's ability to provide a comprehensive summary, categorize results, and benchmark against previous surveys is commendable.
Cons
Challenges noted in intuitiveness and sharing findings with different team levels.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Celeste
International Trade and Development, 51-100 employees
Less than a year
“Cutting Edge Dashboard metrics
Pros
Ease of use, visually pleasing design, detailed metrics, diverse viewing options, and a Word Cloud feature are notable.
Cons
No complaints reported, acknowledging recent improvements.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Anna
Information Technology and Services, 51-100 employees
Less than a year
“Great Survey Platform
Pros
The platform is easy to use, allows multiple surveys at no extra cost, and has a useful question library.
Cons
Tricky aspects reported when uploading an employee list, requiring precise labeling for successful entry.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Ty
Hospital & Health Care, 500+ employees
More than a year
“Hospital
Pros
Once accessed, the software is easily utilized.
Cons
Delay in compiling results is noted, impacting implementation timelines.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Tricia
Human Resources, 500+ employees
Less than a year
“People Element Feedback
Pros
The product is user-friendly, and information retrieval is straightforward.
Cons
Desire for more detailed information on action items.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Andrea
Human Resources, 500+ employees
Less than a year
“REview of People Element
Pros
The design, dashboard, and customization functionality are appreciated.
Cons
Confusion reported in comment analysis data presentation, where negative comments may conflict with positive sentiment labels.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Mary
Human Resources, 500+ employees
Less than a year
“Exit Interviews in People Element
Pros
Accessing various prepared reports is straightforward, allowing for easy exploration of date ranges with higher activity. User comments are particularly important for analyzing potential changes, and the software provides a valuable opportunity for users to share their insights.
Cons
Acknowledgment of recent software updates with a learning curve in navigation, expressing optimism for improved familiarity over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jennifer
Health, Wellness and Fitness, 51-100 employees
Less than a year
“HR Review
Pros
The software's data analysis capabilities are a major enjoyment.
Cons
Least liked aspect is the ease of uploading data.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Laney
Health, Wellness and Fitness, 51-100 employees
More than a year
“Review for People Element
Pros
User-friendly and easy for employees to use.
Cons
No reported dislikes; everything about the software is liked.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Renata
Consumer Services, 101-500 employees
Less than a year
“Octane
Pros
The ease of building and rolling out surveys, along with excellent customer service, was liked.
Cons
Limitations in features and customization, along with the absence of an HRIS integration API, are noted challenges.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Jay
Human Resources, 500+ employees
More than a year
“Good for an individual company
Pros
The visual appeal, customization options, and helpful customer service and training opportunities were beneficial.
Cons
Challenges reported when using the tool for multiple client companies, requiring manual removal of company names from reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Joe
Human Resources, 500+ employees
More than a year
“A convenient resource.
Pros
The ease for survey responders to participate is noted.
Cons
Noted as not the most intuitive program, with questions left unanswered by available resources.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Jenny
Human Resources, 500+ employees
More than a year
“Great survey platform/software
Pros
The software's data analysis, readability, and actionable recommendations based on survey results are standout features.
Cons
For optimal results, it's recommended to use a specific set of questions, especially with customized surveys. Navigating the software may pose a challenge with limited data. The analytic tools may be less helpful in such cases, and it could be challenging to determine which tool to use, such as the hotspot analytic function, especially when dealing with smaller datasets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Katherine
Logistics and Supply Chain, 500+ employees
Less than 6 months
“New Users
Pros
Customizing questions to fit our business needs was a valuable capability.
Cons
As a new product, no dislikes are reported without having it go live to assess functionality.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
CHRISTOPHER
Transportation/Trucking/Railroad, 500+ employees
Less than 6 months
“PeopleElement
Pros
The software facilitates data analysis in a clear and comprehensible manner. Its standout feature is providing actionable recommendations based on survey results, allowing me to effectively tell a story about employee engagement levels and identify specific areas for improvement. I've successfully employed this software with many clients to gain valuable insights.
Cons
No reported issues as the organization is still relatively new to the software.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Rachel
Hospital & Health Care, 500+ employees
More than a year
“Exit Interview Reporting
Pros
People Element is utilized for Executive exit interview reporting, offering insights into the departure of high-performing executives.
Cons
Reports are sometimes generic, and requests for additional data points have been successful in offering diverse viewpoints for projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Louis
Hospital & Health Care, 500+ employees
Less than a year
“VP of TA
Pros
The software's functionality, ease of use, powerful tools, and excellent support make it stand out.
Cons
No issues reported, as the software is primarily used for Exit Interviews, with anticipated expansion into other use cases.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Jadonna
Human Resources, 51-100 employees
Less than a year
“Best survey software on the market!
Pros
I admire the user-friendly nature of the PE software and the knowledgeable team that guided us through the process.
Cons
Displeasure is expressed about the scheduling software being only in MST, and occasional scheduling issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Shannon
Government Administration, 500+ employees
More than a year
“Best Exit and Engagement Tool Around!
Pros
It's easy to use, requires no training, quickly generates meaningful data, and provides essential reports for addressing business challenges.
Cons
Expressing a desire for an IOS application for iPhone but deems it non-essential.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Alyson
Hospital & Health Care, 101-500 employees
Less than 6 months
“Simple Surveys that Provide Robust Data
Pros
Administrators and users find it easy to navigate, extracting a wealth of data from simple surveys, resulting in significant ROI.
Cons
The main challenge is combating phishing emails, emphasizing the need to educate the organization on the legitimacy of emails from PeopleElement. Using the texting feature is suggested as a potential solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Erin
Financial Services, 500+ employees
More than a year
“Easy Peasey
Pros
The flexibility to add/remove demographics based on the audience is a valuable feature.
Cons
No reported cons for the current usage of the software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Annette
Utilities, 500+ employees
More than a year
“Very Customer Focused
Pros
People Element focused on tailoring the process to meet our specific needs. While dealing with challenges in managing a recently separated workforce, the transparency about successes and areas where expectations were not met was notable. The responsiveness was particularly crucial, especially in handling ad hoc reporting, process changes, and general inquiries. Another positive aspect was the assistance in interpreting information, allowing me to concentrate on developing action plans.
Cons
No discernible downside, though acknowledging that in-person conversations can be more effective but less efficient than pre-determined questions.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Erika
Human Resources, 500+ employees
Less than 6 months
“1St Time Using PE for my client
Pros
Reporting became effective once the breakdown was understood.
Cons
Customized surveys lacked sufficient information or detail.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Jori
Hospital & Health Care, 500+ employees
More than a year
“WFUBMC Review of People Element Software
Pros
The product is easy to use, and the implementation process was seamless, with all the teams being cooperative. Notably, our team representatives, who have been assisting us for several years, have been incredibly supportive, always ready to answer questions and provide solutions. Their support has been truly exceptional.
Cons
No dissatisfaction reported; continual software improvements based on customer needs are appreciated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9