Total 1639 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BB

Banji B.

Education Management, 51-100 employees

Less than a year

5.0
March 2026

user friendly with reliable access

Pros

Rippling is easy to use whether I am using the app or logging in through the website. Everything is accessible without any hassle and it's also reassuring to know customer support is available whenever help is needed.

Cons

At this point I haven't run into any downsides with the product. I also haven't experienced bugs, freezing or any other issues while using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KU

Kristee U.

Public Safety, 11-50 employees

Less than 6 months

5.0
March 2026

simple navigation from day one

Pros

It is easy to use and I haven't run into any problems at all. My company only recently started using this tool but the experience has been positive so far.

Cons

Since I am still new to the platform, I don't have any negative feedback at this point. Up to now, everything has felt simple to navigate and use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KP

Kevin P.

Computer Software, 500+ employees

Less than a year

3.0
March 2026

Helpful tax-saving split payments

Pros

Being able to split payments across multiple bank accounts from one convenient place makes it much simpler to set money aside for taxes.

Cons

At the same time the platform overall is missing many simple navigation features which can leave people feeling lost and confused about how to use it.

Rating Distribution

Ease of use

6

Value for money

3

Customer Support

6

Functionality

4

A

Anonymous

Information Technology and Services, 11-50 employees

Less than a year

5.0
March 2026

HR and IT combined perfectly

Pros

Having HR, payroll and IT tasks all in one place is the biggest advantage of Rippling. It reduces a lot of manual work and makes employee management much simpler. The automation tools especially for onboarding and offboarding, are really helpful and save a significant amount of time. The interface is also user friendly so even new users can navigate it without much trouble.

Cons

Overall my experience with it has been very positive. It simplifies processes that would otherwise need several different systems which helps improve both accuracy and productivity. There are a few areas that could be refined from time to time but it consistently performs well and supports daily operations effectively.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

BF

Brendan F.

Renewables & Environment, 51-100 employees

Less than 6 months

4.0
March 2026

well organized platform

Pros

Using it has not been a problem. The platform is simple organized and free of unnecessary extras. Everything is also easy to navigate and the pricing is competitive as well.

Cons

I wasn't involved in the implementation side so I cannot really comment on the onboarding process. From a user perspective, though, I haven't run into any issues worth mentioning.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

JD

Jake D.

Construction, 11-50 employees

More than a year

5.0
March 2026

user friendly payroll and HR hub

Pros

Right from the start it has been very user friendly and covers all of our payroll, HR and benefits needs in one place. Our team is able to jump in and use it on day one without much guidance which has made onboarding and day to day tasks much simpler.

Cons

Lately the app has been pretty buggy. We've run into issues where it takes a long time to load and sometimes employees cannot clock in or out because it just keeps spinning.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

TG

Tarang G.

Information Technology and Services, 500+ employees

More than a year

5.0
March 2026

quite a practical tool

Pros

Having HR, IT, payroll and staff management connected in one place makes Rippling incredibly practical and powerful to use. The biggest advantage is how everything works together in a single system which cuts down a lot of manual work and saves a significant amount of time. The interface is very user friendly and even new users can get comfortable with it without much training. It's simple to handle employee records, attendance and performance tracking from the same platform. Payroll is fast and accurate and the automatic handling of taxes, salaries and deductions helps reduce errors. Another strong point is the flexibility. I can set up workflows, approvals and reporting based on what the company actually needs. On top of that customer support is responsive and helpful, giving quick answers and useful direction when needed. Overall it's a very cost-effective solution because it combines several tools into one platform.

Cons

The downside is that the platform can feel a bit overwhelming at first because there are so many features to explore. New users may need to spend some time learning where everything is and how it all fits together. There are also occasional minor bugs and some slow loading times especially when working with large amounts of data. In addition some of the more advanced features come at a higher cost which may not suit smaller businesses with tighter budgets. It would also help a lot if there were more detailed tutorials or beginner-friendly guides to make the learning process faster.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

RV

Ricardo V.

Information Technology and Services, 51-100 employees

Less than a year

1.0
March 2026

Pretty interface but poor accountability

Pros

At least the interface looks professional and the app does function but honestly that's about all I can say. After nearly a year of using it, a lot has changed.

Cons

What's been most frustrating is how little responsibility they take when problems happen on their end and believe me, that happens constantly. On top of that it takes them far too long to respond to questions or deal with issues, along with plenty of other ongoing problems.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

2

SC

Sheila C.

Real Estate, 51-100 employees

Less than 6 months

5.0
March 2026

modern and user friendly HR platform

Pros

Compared with older HR systems, the interface seems much more modern and user friendly and it doesn't take long to understand. Managers and employees can both use it without much training which makes everyday tasks run a lot more efficiently.

Cons

Because it covers so many functions, it can feel a little overwhelming at the beginning and there's definitely a learning curve during the initial setup.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

GC

Gunther C.

Computer Software, 51-100 employees

More than a year

5.0
March 2026

Benefits info visible at a glance

Pros

Keeping track of my benefits through Rippling has been really convenient. The platform makes it easy to view my coverage details and quickly get to the information I need without any hassle.

Cons

One thing I'd still like to see is a way to tailor the home screen so it only highlights the benefits that actually apply to me. For instance, I waived some options but they still appear before the items I use more often.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CP

Carlos P.

Information Technology and Services, 51-100 employees

Less than a year

5.0
March 2026

Payroll and PTO made simple

Pros

Tracking down paystubs or commission details is actually easy. Putting in a quick PTO request takes about 30 seconds if I want a Friday off. The app is amazing too so I can check all my adulting-related stuff from my phone while I am out. I also appreciate not having to email HR back and forth just to update my own information.

Cons

There's a lot packed into the dashboard so it can feel a bit overwhelming when all I want is to grab a paystub quickly. It's also very communicative as you're definitely not going to miss an update, even if fewer emails would be nicer.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AB

Andrew B.

Internet, 51-100 employees

More than a year

5.0
March 2026

Clean layout with quick access

Pros

Everything is fairly easy to use, with a simple layout and without a bunch of overwhelming menus. I can usually find exactly what I need on my own without having to contact HR or Rippling for help.

Cons

I really haven't run into any issues with it. The only mildly annoying part was the number of emails it sent but once I completed what it was asking for, the emails stopped.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CS

Cherif S.

Sports, 1-10 employees

More than a year

5.0
March 2026

A powerful HR workflow hub

Pros

Right away Rippling seems well thought out. The dashboard is user friendly, simple to navigate and easy to customize based on user preferences. It also integrates well with other tools which helps build a much more organized workflow with automation that really boosts productivity. On top of that the customer support team is responsive and genuinely helpful.

Cons

Honestly I don't have any complaints about it. The platform is packed with features and that makes it much easier for the HR team to manage employees without a lot of hassle.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

AP

Aditi P.

Information Technology and Services, 500+ employees

Less than a year

5.0
March 2026

Unified HR, IT, and finance solution

Pros

Having HR, IT and Finance connected in one place has been the biggest advantage of using Rippling. Managing payroll, app provisioning and device management from a single, unified source of truth saves a huge amount of manual effort, improves employee management, delivers great value for the money and gets rid of the hassle of juggling several disconnected systems.

Cons

It is pretty simple and the overall experience has been good from day one. The interface looks excellent but the backend formula builder for custom reports and automations does take real technical knowledge to fully understand and use well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

FJ

Francesca J.

Music, 11-50 employees

More than a year

5.0
March 2026

Convenient admin tools all in one

Pros

Handling everyday HR tasks is really easy. My pay stubs, benefits and personal info are all in one place which makes things much faster. Also the interface is clean and easy to use so I don't waste time searching for things. Routine tasks are quick and hassle‑free.

Cons

Its a little confusing at first. Some features don't always appear where I expect them to be so it sometimes takes extra time to track down what I need. Most of the system is clear enough but there are still moments when the layout or menu setup could be more user friendly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

JM

Jeniffer M.

Individual & Family Services, 11-50 employees

Less than a year

5.0
March 2026

Efficient HR management

Pros

Having HR, payroll and employee management all built into a single platform was the biggest plus for me. It is very well organized and efficient which saves a lot of time and makes day to day administrative work much simpler.

Cons

At the beginning the platform felt a bit overwhelming because there are so many features and settings packed into it. It took a while to figure out where everything was and how to make full use of all the tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PM

Pankaj M.

Computer Software, 1-10 employees

Less than a year

4.0
March 2026

best fit for HR and payroll

Pros

Running a small YC-backed startup, we adopted Rippling as our default HR and payroll platform. It takes care of tax withholdings, health insurance and 401(k) administration so we didn't have to build any of that from the ground up. Through the Y Combinator partnership, we also received a year of the Founder Mode subscription for free which gave us a chance to assess the product without any added cost and that has been a real plus. We chose Rippling over other HR tools aimed at startups mainly because the platform felt more mature and their sales team, while occasionally a little aggressive, was usually helpful overall.

Cons

The sales team came across as too pushy which made the buying experience less enjoyable. Another downside is the amount of feature sprawl across the platform. It can be difficult to find your way around and it sometimes seems slow and bloated especially since as a small startup we only need a tiny portion of all those available options.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

AL

Alyssa L.

Non-Profit Organization Management, 101-500 employees

Less than 6 months

4.0
March 2026

Versatile reports with affordable HRIS

Pros

One of the biggest advantages is how many different reports I am able to pull. The timekeeping setup is also very convenient, whether employees are clocking in and out on the web or through the kiosks. The system stays simple to use while still covering a lot of different HRIS functions and it has also been more affordable than other platforms we've used.

Cons

day to day timecard approvals are probably my least favorite part. For a larger company, handling daily approvals can be difficult. Change requests are also frustrating because each one takes quite a few steps to finish. On top of that the kiosk apps often have issues and sometimes keep employees clocked in for multiple days.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

6

BAP

Bianca Abigail P.

Design, 11-50 employees

Less than a year

5.0
March 2026

Reliable global payroll services

Pros

I find it easy to use and the platform is user friendly overall. Payroll is always issued on time, even when dealing with different currencies which has been a big plus.

Cons

Honestly I don't really have any complaints. It has been a very hassle free process from the beginning and it stands out as one of the best payroll solutions available for the value.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

HL

Henrique L.

Information Technology and Services, 11-50 employees

Less than a year

5.0
March 2026

i loved using it

Pros

Requesting time off is easy and hassle‑free. Getting notified when payroll runs is very helpful too and I really like the self‑service HR approach.

Cons

The interface could look a bit better. Also, there doesn't seem to be support for district-level holidays, at least in my country.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10