Total 244 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AA

Ahmed A.

Food & Beverages, 101-500 employees

5.0
September 2025

Very simple and visually appealing to use

Pros

It is very simple to use, the interface is visually appealing and it is also highly interactive which I like.

Cons

I cannot think of any negatives right now. I am a huge supporter and it is definitely much simpler to use than the systems I had to deal with before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DA

Dannio A.

Law Practice, 51-100 employees

5.0
September 2025

Everything I need in a single location

Pros

Everything I need is in a single location from training to payment details, the company org chart and more.

Cons

Honestly there is nothing I dislike. As I think the design is excellent and very well planned.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JJJ

Jhon J. J.

Legal Services, 500+ employees

5.0
September 2025

Really fond of logging hours and checking pay

Pros

I am really fond of how it allows me to log my work hours and also lets me sign and review documents, check my pay and handle other tasks.

Cons

It is not that I have a problem with it but I really think a reminder feature would be helpful. I often forget to clock in or out and having a nudge would save me from having to submit so many time correction requests.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KK

Kavita K.

Business Supplies and Equipment, 500+ employees

5.0
September 2025

Merges all HR and IT into one system

Pros

My favorite thing about Rippling is how it merges all HR and IT functions into a single, cohesive system. Rather than switching between different apps for payroll, benefits, onboarding, device setup and compliance, it puts it all in one place. The interface is also clean and easy to use which speeds up work and reduces mistakes. I am also a big fan of the automation such as features like automatically setting up software logins or syncing employee updates across payroll and benefits save us from a lot of manual data entry. Plus it scales beautifully, working just as well for a small group as it does for an expanding company. In short what impresses me most is the all in one efficiency combined with the flexibility to connect with other tools we use.

Cons

The main challenge for me is that it is so feature-rich it can be a bit overwhelming initially. Getting the hang of navigating between all the different tools for HR, payroll, IT and compliance takes some time. Also while the reporting is robust, creating highly specific custom reports can sometimes be a complex process that needs extra help. And because it connects with so many other apps, you might occasionally see a slight delay when an update needs to sync across all of them. Still having everything centralized is so convenient that these are minor trade-offs and the support team is always quick to help sort things out.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

NZ

Nikki Z.

Not Specified, N/A employees

5.0
September 2025

Simple to submit time off and view pay

Pros

I really like how simple it is to submit a time-off request and view my pay information. The initial setup was very simple too and the platform has dedicated sections for managing my profile, hours and training. The pay stubs are easy to read which makes it simple to verify my biweekly earnings. And the user-friendly design makes it easy for someone like me to find exactly what I am looking for.

Cons

Well I had some trouble locating my official job description.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CC

Crystalyn C.

Hospital & Health Care, 51-100 employees

5.0
September 2025

Great direct deposit and clock-in process

Pros

One thing that stand out to me is the direct deposit system and the simple clock-in and clock-out process.

Cons

I do not have any complaints so far as everything functions perfectly for my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK

Avinash K.

Computer Software, 51-100 employees

5.0
September 2025

Stands out for its great design and ease

Pros

Rippling really stands out because of its great design and ease of use. Every service it provides is direct and simple to figure out. The desktop app installed on my new laptop in no time and I could start using it immediately. From there, I could easily find my new manager's details, my schedule, submit leave requests, handle reimbursements and everything else I needed with just a few clicks.

Cons

It does not appear to have its own internal chat so I sometimes have to send separate reminders for my manager to approve my time-off or expense reports. So I feel even a simple push notification from their system for this would be a big improvement.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JZ

Jay Z.

Information Technology and Services, 101-500 employees

4.0
September 2025

A minimalistic and simple user interface

Pros

I think the minimalistic user interface makes navigating this app so much simpler. There are no unnecessary features to clutter up the screen.

Cons

No issues to share with the current features. I must say you are doing a great job!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OW

Omkar W.

Food & Beverages, 11-50 employees

5.0
September 2025

provide all HR tools in a single location

Pros

With Rippling all my HR and payroll tools are in a single, centralized location. Also the platform is simple, so I never have to switch between different applications. And it is simple to locate what I am after and everything functions exactly as it should. Overall it's made my daily routine very stress free especially for tracking my hours and accessing pay stubs.

Cons

My only minor concern is that some tools are not immediately obvious and take a little while to learn. With so many choices, it can feel a bit overwhelming initially, but it becomes much more simple once you are familiar with it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AF

Aaron F.

Computer Software, 101-500 employees

5.0
September 2025

Incredibly simple and clear to use

Pros

Rippling is incredibly simple to use. The system highlights the most important information and presents it to you clearly. Even basic tasks like updating my dependent information are more easy here than on other platforms I have tried.

Cons

I honestly cannot name a single downside as I haven't found a better HR platform anywhere.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JE

Jason E.

Higher Education, 500+ employees

5.0
September 2025

Effortlessly combines all essential features

Pros

What I like most is how Rippling effortlessly combines all the essential people and culture features like payroll, quarterly reports, benefits tracking and professional development into one unified hub. Plus the transition from our old systems was very smooth. And everything operates well. The clean interface and powerful tools eliminate the hassle of juggling multiple logins and different software.

Cons

If I was forced to find a flaw, I would say the system occasionally sends more reminders and alerts than I feel are necessary. But thats a very small price to pay for all the benefits it provides.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

GQ

Garry Q.

Hospital & Health Care, 101-500 employees

5.0
September 2025

Simple to operate with a great app

Pros

The platform is simple to operate, everything I need is right at my fingertips and it has a great app environment.

Cons

I have no criticisms, I love it all. It is the best application I have ever used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS

Carole S.

Not Specified, 11-50 employees

5.0
September 2025

Gives us more functionality for a lower price

Pros

We used to pay our previous provider just to process payroll but it gives us so much more functionality for a much lower price. Also it is user-friendly, saves us time and delivers far greater value than our old setup. Adding new hires is a simple process and I love having everything consolidated instead of scattered across different programs. It keeps me organized, saves time and feels like we are getting a lot more for our money. The initial setup was easy too and the available tutorial guides are very clear and helpful. Our implementation manager provided great service and made the whole configuration process simple. So if you are frustrated with overpaying for a limited system, Rippling is absolutely worth the switch.

Cons

There is very little to dislike, though locating certain functions can take a couple of extra clicks until you memorize the layout.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

OE

Offor E.

Health, Wellness and Fitness, 101-500 employees

5.0
September 2025

A user-friendly and minimalist interface

Pros

I like the user-friendly interface and its clean, minimalist color scheme.

Cons

The color scheme which mainly uses three colors, I feel like might not be very appealing to some users.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

BN

Barb N.

Public Relations and Communications, 101-500 employees

5.0
September 2025

one stop shop for all our needs

Pros

For me the most attractive feature is definitely Rippling's role as a one-stop-shop for all our needs.

Cons

To me the section for requesting time off does not feel as user-friendly as the other parts of the platform.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

BB

Billy B.

Non-Profit Organization Management, 51-100 employees

5.0
September 2025

Very employee-friendly and easy to navigate

Pros

It is very employee-friendly and easy to navigate. I was able to submit my hours on time without any trouble.

Cons

Well my only regret is that we did not start using it earlier. We have had no problems with it otherwise.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GM

Grace M.

Fund-Raising, 101-500 employees

5.0
September 2025

Really simple to request time off

Pros

Rippling HR is really simple to request time off and manage my commuter benefits.

Cons

The to-do list feature is not the best. As it sends me constant reminders for the same tasks.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

LB

Lindsay B.

Computer Software, 1-10 employees

5.0
September 2025

So efficient and enjoyable to use

Pros

Every time I log in to find something, I can get to exactly what I need in just a few intuitive clicks. The organization is so efficient that I actually enjoy using it. I mean how often can you say that about an HR system?

Cons

From my perspective as a user, there is nothing. Yes I do not have a single complaint about any part of the platform right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EC

Elsie C.

Human Resources, 500+ employees

4.0
September 2025

Impressed by the automation and speed

Pros

I am really impressed by the automation, the systems speed and how interactive the whole platform feels to use.

Cons

The platform can sometimes run a bit slow during peak hours when traffic is high.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AC

Alex C.

Food Production, 1-10 employees

5.0
September 2025

Great support and simple to view payments

Pros

The support team is great. Also it is simple to view my payments and when I had a problem with my verification, I emailed them and their quick reply was a huge help. They guided me through saving my account for later use. I regularly check my payroll and updates and it fits perfectly into my daily routine.

Cons

My main issue is the fee structure. As I am not a fan of the various charges for withdrawing money. Though it is not terrible but other services handle this better.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10