Rippling HR Reviews

“Clean layout with helpful AI”

Pros

Rippling is simple to use and easy to get around. The layout is organized and not cluttered so it's easy to find whatever tool you need, whether that's benefits, logging hours or something else on the site. The AI assistant is also genuinely useful. Nothing about the platform seems overly complicated and everything is laid out in a clear, direct way.

Cons

I really haven't come across anything I dislike. I also haven't been using the site long enough yet to identify any downsides.

“All payroll and benefits together”

Pros

It seems very user friendly and it helps keep everything organized in one place, including payroll, benefits, PTO and more.

Cons

At times it can be a little difficult to locate the section for correcting login time although that's mostly because I don't need to use that feature very often.

“user friendly HR with great tracking”

Pros

One thing I like most about Rippling is how user friendly it is. Leave management and time tracking are especially convenient and the platform is generally very simple to use.

Cons

The part I like least is having to go through multiple verification methods. There are also occasional bugs or errors although they do not happen often. It would be better if the extra verification steps were reduced.

“A winning payroll solution”

Pros

Everything is easy to use and having payroll and HR together in one system is really convenient. It also makes handling PTO and leave requests very simple.

Cons

I haven't run into any real issues. There was one time I had a problem with my pay but it wasn't caused by the software as it turned out to be a banking issue.

“A payroll nightmare to avoid”

Pros

Honestly there's nothing positive I can point to here. The whole experience has been a nightmare and I'd strongly urge others to stay away from it. Rippling has been the worst payroll system we've ever had to deal with.

Cons

From start to finish, this has been a nightmare and I would absolutely recommend avoiding it. It's easily the worst payroll platform we have ever dealt with.

“Tools I actually enjoy using”

Pros

Having multiple modules in one place is really convenient. I can check my own vacation time as well as my team's and I am able to complete and approve requests for vacation, sick days and overtime without needing to jump between different tools.

Cons

One thing that could be better is how past employee requests are organized since they can be hard to locate. Some parts of the platform also aren't very easy to use.

“Frustrating sales process to deal with”

Pros

Honestly there wasn't a single part of this nearly month-long experience that felt positive at all.

Cons

I looked into it as a possible payroll and HR platform for my small business and it turned into an almost month-long process of ongoing emails and several meetings, all leading me to believe it might be a workable option. After putting in that much time, I was hit with a quote of more than $400 a month. That pricing was never made clear upfront and that lack of transparency is a major issue. If they had been direct about the cost from the beginning, I could have made a proper decision without spending weeks evaluating something that was never going to fit my budget. I'd strongly warn other small business owners to insist on clear pricing before giving any time to their sales process. What should have been a simple evaluation ended up being an aggravating and completely avoidable experience.

“Vacation tracking that works great”

Pros

The platform is simple and the information I need is always easy to access. Reports and documents are available whenever I need them and the vacation tracking feature works wonderfully.

Cons

Nothing significant to mention. There were a few issues at the start but they were resolved quickly without much trouble.

“Everything in one convenient place”

Pros

Having everything centralized makes a big difference. Whether I need to download a digital W-2, check my PTO balance or find a teammate's contact details, it's all simple to access. The search bar is actually useful and the interface seems clean and well organized.

Cons

The mobile app works well overall but it occasionally logs me out without warning. That gets a little frustrating when I only want to quickly check my paystub while I am out.

“great support for our team”

Pros

Working with the team has been incredibly fun which made the whole experience a very positive one. Overall it has been an excellent experience.

Cons

At this point I haven't run into anything negative. I also haven't been using it for very long so for now I don't have any cons to mention.

“Quick setup with clear workflows”

Pros

The set up process was not complex and it was simple to figure out what information needed to be entered into the system.

Cons

One thing I didn't care for was that the system couldn't transfer one of our other documents into the new platform.

“offers fantastic HR support”

Pros

Rippling is an amazing tool for our team because it integrates well with so many parts of our HR software stack. The level of support we've gotten has been outstanding especially compared with the systems we used before. On top of that the interface is responsive, clear and very user friendly. It's simple to jump into health care details or quickly switch over to check and confirm paycheck information. For companies looking for a turnkey HR solution, this seems like an excellent fit.

Cons

To me one frustration has been having to go through a chatbot first when trying to reach support. We'd much rather have a direct phone number available for support-related questions. Since we're a small team, it's important that more than one person can reach out when urgent HR matters come up.

“powerful automation with SSO integration”

Pros

For anyone on the Prezent.ai team, the biggest advantage has been the smooth automation. Rippling really works like a silent partner in the day to day workflow and the Single Sign-On dashboard has been a lifesaver.

Cons

At this point there is nothing major to complain about since everything is working well. The only area that could use a bit of improvement is the attendance section and the leave management tab.

“Brilliantly efficient and saves time”

Pros

Ever since our company moved to Rippling, all those little day to day tasks have taken far less time and effort to get done. Whether I am having one-to-one meetings with my manager or putting in holiday requests, Rippling makes the whole process quick and helps you get what you need without wasting time.

Cons

I honestly haven't come across anything I dislike yet. I have used a number of similar tools before and none of them have come close to being as good as this one.

“Accurate payroll with a clean layout”

Pros

Rippling has a really clean layout so getting around the system and using it is very easy. One thing I especially like is how accurate the payments are.

Cons

The only thing missing for me is the ability to view checks day by day. Aside from that, the system is really good and honestly very close to perfect.

“Convenient HR all in one spot”

Pros

Having benefits, payroll and time-off requests all together in one user friendly app is incredibly convenient.

Cons

I haven't come across anything I dislike or any issues with it.

“Payroll that simply works”

Pros

Using this app for payroll at work has not been a hassle at all. It's very simple to use and the customer support has been excellent whenever needed.

Cons

At times the punch clock takes a while to load when I am trying to sign in. Every now and then, I have to reload the app before it lets me clock in.

“gets everything done right”

Pros

Getting a lot done from one product has been really convenient and the interface is very simple to use. It also gives plenty of customization options so you can set it up in a way that fits how you want to work.

Cons

Honestly I don't have any complaints. Everything has been working the way it should, it's very useful overall and I am really happy with the product.

“Navigation and tasks done correctly”

Pros

It is easy to use and I can make time clock edits without any trouble. Also it is really helpful to have a clear view of any tasks I need to complete for the company all in one place.

Cons

I have genuinely been happy with every part of it and don't have any complaints. That's true even though I use it for several different things at the company, from time clock functions to assigned tasks.

“Clean interface with handy reminders”

Pros

The interface is still one of my favorite parts of using Rippling as it looks professional, is user friendly and has a really nice overall design. I have also come to like the payday reminder emails which are a helpful touch.

Cons

One thing I'd really like is the option to delete or archive old requests under My time. There's a time input request from long ago that I cannot clear out and being able to archive other completed ones too would make that section feel much cleaner and more up to date.