Total 244 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Jetro

Computer Software, 500+ employees

More than a year

5.0
January 2025

Total lifesaver!

Pros

It is awesome because it keeps all my important information right where I need it. Requesting time off or filling out any form is pretty simple and fast too. I also love how smoothly it connects with all the other tools I use every single day. In short it is a total lifesaver!

Cons

Because of Spanish regulations, we have to clock in and out manually. Sometimes I forget and correcting it means getting approval from someone else on the team. It is not a big issue and it is definitely not the softwares fault but just one of those legal things worth mentioning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Corinna

Medical Practice, 51-100 employees

Less than a year

5.0
January 2025

Keeps everything sorted

Pros

Rippling HR is quite fast and works well. It helps me keep everything sorted like my hours and requests without any hassle.

Cons

Nothing at all! It honestly makes it pretty simple to access my pay stubs, W2s, hours and everything else I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gabriela

Legal Services, 51-100 employees

Less than a year

5.0
January 2025

timely pay with clear details

Pros

It gives me all the details I need about my pay and the money always arrives right on time.

Cons

I cannot point to one thing I dislike about it, though there is definitely room to improve how paid time off is managed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sommer

Human Resources, 51-100 employees

Less than a year

4.0
January 2025

Easy to manage, though pricey

Pros

I really like how easy Rippling is to manage and use. I can pull up reports quickly, understand them easily and even customize how they look. Like whenever I have had a question or issue, I have gotten help right away.

Cons

It is definitely on the expensive side especially with added services but we are still happy to be using it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

TR

Tania Raphaella

Telecommunications, 101-500 employees

Less than 6 months

5.0
January 2025

fairly user-friendly and clear

Pros

It is fairly user-friendly as everything is laid out clearly so you know exactly where to go or what to click. The instructions are simple too, so you do not need much time to learn it. I use it daily and it is way better than the old systems we had where everything was confusing and hard to use.

Cons

I wish there were some tutorial videos for first-time users. Even though it is pretty easy to figure out still a little guidance would help.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K

Katie

Real Estate, 51-100 employees

Less than 6 months

5.0
January 2025

Simple to navigate

Pros

I really like how simple it is to find my way around the platform and how clearly my pay information is shown.

Cons

There is nothing I dislike. Maybe a notification letting you know you will be paid in a week or showing the next pay date or even a countdown would be a cool feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alex

Architecture & Planning, 11-50 employees

Less than 6 months

5.0
January 2025

detailed pay info but homepage could improve

Pros

Their website gives a really clear, detailed view of my pay stub breakdown.

Cons

I feel like the homepage could use a refresh to make it more engaging and interactive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aliya

Telecommunications, 51-100 employees

Less than 6 months

5.0
October 2024

Perfect for business growth!

Pros

The platform is super easy to navigate, really user-friendly and has a lot of useful modules.

Cons

So far everything has been great, I haven't run into any issues yet!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Joanna

Marketing and Advertising, 11-50 employees

Less than a year

5.0
October 2024

It is definitely worth it!

Pros

The support from real people has been amazing. They have great self-help resources, but there's always someone available to assist me if I need it. The product itself is fantastic, onboarding was smooth, and the support team is always on point!

Cons

Can't implement all the modules fast enough! One thing that would make it even better is the ability to add more than one health insurance policy. We offer supplemental insurance and it'd be great to include that in Rippling too.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

J

Joshua

Financial Services, 500+ employees

Less than 6 months

4.0
October 2024

User-friendly

Pros

It's easy to navigate and I love how customizable everything is.

Cons

There have been a few reliability issues lately, with the system going down a few times. This has impacted my organization.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

5

Functionality

9

R

Regeant

Biotechnology, 11-50 employees

More than a year

4.0
October 2024

All-in-one platform for managing employment

Pros

It's one platform where I can access all my employment-related documents, including payroll and benefits.

Cons

Some documents are a bit tricky for me to navigate and finding certain information isn't always as easy as it could be.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

J

Justin

Hospital & Health Care, 51-100 employees

Less than a year

5.0
October 2024

It really takes care of my work

Pros

Everything is really simple for an everyday user. I especially love the flexible benefits.

Cons

No major issues with Rippling so far. As a first-time user, it's made my usual work tasks much simpler.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nathaniel

Logistics and Supply Chain, 51-100 employees

Less than a year

5.0
October 2024

Love the ease of Rippling

Pros

I love how easy it is to request time off. The whole process is super simple.

Cons

Sometimes it takes longer than expected for me to find certain forms.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

T

TJ

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
October 2024

Ideal for remote teams, user-friendly

Pros

My company switched to Rippling earlier this year, and the transition from our old HR software was seamless. It's so easy to check my pay, choose my benefits and handle everything HR-related, especially as a remote worker.

Cons

Honestly I have nothing negative to say about Rippling. It's been a solid product overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Presley

Consumer Services, 11-50 employees

Less than a year

5.0
October 2024

Excellent software

Pros

The process of filling out onboarding documents for employment is really simple and easy.

Cons

Not having the app made it a bit harder to access my documents when needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Austin

Security and Investigations, 51-100 employees

More than a year

5.0
October 2024

Everything I need for HR in one portal

Pros

All the things I normally need to ask HR for are available in one place.

Cons

A "remember me for 30 days" option with two-factor authentication would be really helpful. That way I wouldn't have to go through it every time I log in from the same browser.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

L

Leah

Hospital & Health Care, 11-50 employees

More than a year

5.0
October 2024

Loved it! Recommended!

Pros

Overall my experience has been great. As a small company, Rippling has taken a huge load off our office staff by handling much of the HR work.

Cons

Haven't found anything I dislike yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eliza

Information Technology and Services, 51-100 employees

More than a year

5.0
October 2024

Very easy to use tool

Pros

I love how easy it is to use, and I also enjoy the visualized org charts, they make everything clear and simple.

Cons

Multi-factor authentication can be a bit of a pain, but it's reassuring knowing it helps keep my account secure.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Randi

Internet, 11-50 employees

Less than a year

5.0
October 2024

Amazing product and fantastic customer service

Pros

It's easy to navigate, and the customer service is fantastic. I really like this software.

Cons

I think the recruiting features could be more user-friendly. They take a bit of getting used to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS

Richard S.

Electrical/Electronic Manufacturing, 11-50 employees

5.0
September 2024

Brings HR IT and finance together simply

Pros

Bringing HR, IT and finance together into one system, instead of managing several separate ones is a massive advantage. Also I like how simple and user friendly it is to navigate.

Cons

There is very little to criticize. I am a big fan and we should have adopted this much sooner.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10