Total 244 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars14%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jetro
Computer Software, 500+ employees
More than a year
“Total lifesaver!
Pros
It is awesome because it keeps all my important information right where I need it. Requesting time off or filling out any form is pretty simple and fast too. I also love how smoothly it connects with all the other tools I use every single day. In short it is a total lifesaver!
Cons
Because of Spanish regulations, we have to clock in and out manually. Sometimes I forget and correcting it means getting approval from someone else on the team. It is not a big issue and it is definitely not the softwares fault but just one of those legal things worth mentioning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Corinna
Medical Practice, 51-100 employees
Less than a year
“Keeps everything sorted
Pros
Rippling HR is quite fast and works well. It helps me keep everything sorted like my hours and requests without any hassle.
Cons
Nothing at all! It honestly makes it pretty simple to access my pay stubs, W2s, hours and everything else I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gabriela
Legal Services, 51-100 employees
Less than a year
“timely pay with clear details
Pros
It gives me all the details I need about my pay and the money always arrives right on time.
Cons
I cannot point to one thing I dislike about it, though there is definitely room to improve how paid time off is managed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sommer
Human Resources, 51-100 employees
Less than a year
“Easy to manage, though pricey
Pros
I really like how easy Rippling is to manage and use. I can pull up reports quickly, understand them easily and even customize how they look. Like whenever I have had a question or issue, I have gotten help right away.
Cons
It is definitely on the expensive side especially with added services but we are still happy to be using it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Tania Raphaella
Telecommunications, 101-500 employees
Less than 6 months
“fairly user-friendly and clear
Pros
It is fairly user-friendly as everything is laid out clearly so you know exactly where to go or what to click. The instructions are simple too, so you do not need much time to learn it. I use it daily and it is way better than the old systems we had where everything was confusing and hard to use.
Cons
I wish there were some tutorial videos for first-time users. Even though it is pretty easy to figure out still a little guidance would help.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Katie
Real Estate, 51-100 employees
Less than 6 months
“Simple to navigate
Pros
I really like how simple it is to find my way around the platform and how clearly my pay information is shown.
Cons
There is nothing I dislike. Maybe a notification letting you know you will be paid in a week or showing the next pay date or even a countdown would be a cool feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
Architecture & Planning, 11-50 employees
Less than 6 months
“detailed pay info but homepage could improve
Pros
Their website gives a really clear, detailed view of my pay stub breakdown.
Cons
I feel like the homepage could use a refresh to make it more engaging and interactive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aliya
Telecommunications, 51-100 employees
Less than 6 months
“Perfect for business growth!
Pros
The platform is super easy to navigate, really user-friendly and has a lot of useful modules.
Cons
So far everything has been great, I haven't run into any issues yet!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joanna
Marketing and Advertising, 11-50 employees
Less than a year
“It is definitely worth it!
Pros
The support from real people has been amazing. They have great self-help resources, but there's always someone available to assist me if I need it. The product itself is fantastic, onboarding was smooth, and the support team is always on point!
Cons
Can't implement all the modules fast enough! One thing that would make it even better is the ability to add more than one health insurance policy. We offer supplemental insurance and it'd be great to include that in Rippling too.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Joshua
Financial Services, 500+ employees
Less than 6 months
“User-friendly
Pros
It's easy to navigate and I love how customizable everything is.
Cons
There have been a few reliability issues lately, with the system going down a few times. This has impacted my organization.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
5
Functionality
9
Regeant
Biotechnology, 11-50 employees
More than a year
“All-in-one platform for managing employment
Pros
It's one platform where I can access all my employment-related documents, including payroll and benefits.
Cons
Some documents are a bit tricky for me to navigate and finding certain information isn't always as easy as it could be.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Justin
Hospital & Health Care, 51-100 employees
Less than a year
“It really takes care of my work
Pros
Everything is really simple for an everyday user. I especially love the flexible benefits.
Cons
No major issues with Rippling so far. As a first-time user, it's made my usual work tasks much simpler.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathaniel
Logistics and Supply Chain, 51-100 employees
Less than a year
“Love the ease of Rippling
Pros
I love how easy it is to request time off. The whole process is super simple.
Cons
Sometimes it takes longer than expected for me to find certain forms.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
TJ
Health, Wellness and Fitness, 11-50 employees
Less than a year
“Ideal for remote teams, user-friendly
Pros
My company switched to Rippling earlier this year, and the transition from our old HR software was seamless. It's so easy to check my pay, choose my benefits and handle everything HR-related, especially as a remote worker.
Cons
Honestly I have nothing negative to say about Rippling. It's been a solid product overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Presley
Consumer Services, 11-50 employees
Less than a year
“Excellent software
Pros
The process of filling out onboarding documents for employment is really simple and easy.
Cons
Not having the app made it a bit harder to access my documents when needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Austin
Security and Investigations, 51-100 employees
More than a year
“Everything I need for HR in one portal
Pros
All the things I normally need to ask HR for are available in one place.
Cons
A "remember me for 30 days" option with two-factor authentication would be really helpful. That way I wouldn't have to go through it every time I log in from the same browser.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Leah
Hospital & Health Care, 11-50 employees
More than a year
“Loved it! Recommended!
Pros
Overall my experience has been great. As a small company, Rippling has taken a huge load off our office staff by handling much of the HR work.
Cons
Haven't found anything I dislike yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eliza
Information Technology and Services, 51-100 employees
More than a year
“Very easy to use tool
Pros
I love how easy it is to use, and I also enjoy the visualized org charts, they make everything clear and simple.
Cons
Multi-factor authentication can be a bit of a pain, but it's reassuring knowing it helps keep my account secure.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Randi
Internet, 11-50 employees
Less than a year
“Amazing product and fantastic customer service
Pros
It's easy to navigate, and the customer service is fantastic. I really like this software.
Cons
I think the recruiting features could be more user-friendly. They take a bit of getting used to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard S.
Electrical/Electronic Manufacturing, 11-50 employees
“Brings HR IT and finance together simply
Pros
Bringing HR, IT and finance together into one system, instead of managing several separate ones is a massive advantage. Also I like how simple and user friendly it is to navigate.
Cons
There is very little to criticize. I am a big fan and we should have adopted this much sooner.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
