Total 244 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars14%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Johnathan M.
Information Technology and Services, 11-50 employees
“Very responsive and excellent support
Pros
The support team is very responsive and always gets back to me quickly. They are excellent at answering questions and finding solutions.
Cons
The technology, particularly the mobile application has room for improvement.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Paul V.
Not Specified, 51-100 employees
“Lots of useful functions for HR tasks
Pros
Rippling HR has a lot of useful functions. It helps us organize our HR tasks more effectively. And it is perfect for scheduling our Paid Time Off (PTO) and it has a clean interface for quickly checking the company Org Chart.
Cons
I do not find it very easy to locate all the different features and details. Perhaps I just need more time to learn it or a guided tutorial would be useful.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Christopher
Education Management, 51-100 employees
Less than 6 months
“One Stop Shop
Pros
Rippling has revolutionized the way I manage various aspects of my work. With benefits, payroll, PTO, and performance reviews all accessible in one place, it offers convenient and centralized control.
Cons
I haven't come across any significant dislikes about the platform yet. Navigating and accessing my information is effortless.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Lucien
Information Technology and Services, 101-500 employees
Less than 6 months
“Rippling is a crucial vertically integrated HR stack that will streamline your operation
Pros
We made the switch to Rippling because of its extensive features that cover every aspect of the employee lifecycle. We used to rely on multiple tools for HRIS and performance management, which was both costly and cumbersome. Consolidating everything into Rippling has significantly increased our efficiency, reduced expenses, and allowed us to handle everything effortlessly.
Cons
The UX/UI of Rippling is not the most visually appealing and can be slightly jarring. We previously used Lattice, which had a beautiful user experience. Although aesthetics aren't the most crucial aspect, it was noticeable in comparison.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
10
