Total 1639 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LY

LAURA Y.

Translation and Localization, 51-100 employees

Less than 6 months

5.0
February 2026

offer great benefits

Pros

Navigating this tool is easy for me from the start. Benefits, payroll, time tracking and time off were all simple to use and made sense without much effort.

Cons

I really don't have any complaints to mention. Insurance allocations and general information have all been clearly presented and easy to understand.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

CS

Carlotta S.

Information Technology and Services, 101-500 employees

Less than a year

5.0
February 2026

Benefits and payroll done correctly

Pros

Using Rippling has been a pleasure because it's user friendly for much more than payroll alone. It handles employee benefits really well too, covering everything from recordkeeping to open enrollment. The system keeps all uploaded documents organized, both past and current which is incredibly helpful. It also sends reminders when open enrollment is coming up so nothing gets missed. On top of that the guidelines and benefit summaries are useful whenever something needs clarification. Stellar service overall.

Cons

At this point I haven't run into a single feature that hasn't made my job run better than ever.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

NB

Noah B.

Real Estate, 500+ employees

Less than 6 months

5.0
February 2026

offers great benefits

Pros

It is a decent option for managing time and tracking benefits. It covers a lot on the time and attendance side and overall I prefer it compared with other systems.

Cons

The switch from our previous time management system wasn't entirely smooth although the platform is still enjoyable to use for the most part. The website can also be slow to load at times which causes delays when clocking in or out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RB

Robert B.

Government Administration, 51-100 employees

Less than 6 months

5.0
February 2026

top notch HR tool

Pros

Rippling has been an excellent value for what it costs. Payroll, time tracking, PTO and employee management are all connected in one organized platform which makes day to day tasks much more efficient. Payroll processing is quick and dependable, onboarding new hires is easy and employees can update their own personal details and direct deposit information without needing help from HR. The implementation and support teams were responsive, informed and made moving over from Paychex was easy.

Cons

Getting comfortable with the full range of features takes a bit of time at first but the efficiency it adds makes that learning curve worthwhile.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

FO

Fernando O.

Legal Services, 51-100 employees

Less than a year

5.0
February 2026

Clear and easy payroll tracking

Pros

It is easy to use thanks to its user friendly design and clean layout. Plus it lets me stay on top of my hours and payments with plenty of detail and everything is presented in a way that's simple to follow and understand.

Cons

One thing I'd change is the color palette. It would be better if it were customizable since they seem to update the colors from time to time while still keeping users limited to their preset options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DF

Destiny F.

Retail, 101-500 employees

Less than a year

5.0
February 2026

an amazing onboarding experience

Pros

Rippling is very user friendly and the platform is simple to navigate. Getting started was also not a hassle because the user experience is great.

Cons

There really isn't anything specific I dislike about it. From a user standpoint, the platform has been excellent.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

CH

Carlos H.

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
February 2026

All payroll details in one location

Pros

Having payroll documents, employee details and pay dates all organized in one place is really convenient and makes everything much simpler to access and manage.

Cons

Up to this point I haven't run into anything I dislike. It's just really convenient to have all the payroll information, documents and pay dates together in a single spot.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB

MOSTAFA B.

Education Management, 51-100 employees

Less than a year

5.0
February 2026

Fast and user friendly every single day

Pros

Rippling is a fast, user friendly platform and website that I rely on every single day at work for all kinds of tasks.

Cons

Every now and then when I update something or add new information, the system doesn't save the changes so I have to go back and do it all over again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

KG

Kyle G.

Information Technology and Services, 51-100 employees

More than a year

5.0
February 2026

A powerful HR solution

Pros

From organizational structure and performance reviews to spend management and benefits, Rippling covers everything in one place. It really seems like the only HR platform a business needs.

Cons

Its performance review setup didn't fully align with the method we originally wanted to use. That said, the platform is flexible enough that we were still able to configure it to fit our needs.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

GAA

Gustavo Andrei A.

Information Technology and Services, 1-10 employees

Less than a year

5.0
February 2026

Secure platform with fast support

Pros

It is very easy to use and the interface is genuinely user friendly. The platform keeps you updated by email for everything important, whether it's an approved invoice, a scheduled payment or even a login attempt. That constant communication made the whole experience feel very transparent. I also felt well protected while using it because the security measures seem very strong. One of the best parts was my first interaction with customer support as I had a minor issue with my birthdate and they resolved it incredibly fast, on the very same day.

Cons

The only improvement I'd suggest is bringing the payroll and HR functions together into one more unified experience. At the moment, the amounts my employer has provided appear in HR under the contractor hub but that information would make more sense under My Pay instead.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SY

sreeram y.

Information Technology and Services, 51-100 employees

More than a year

5.0
February 2026

Tools I actually enjoy using

Pros

Having payments, documents and everything else in one app is really convenient. It's nice being able to handle all of that in a single place instead of switching between different tools.

Cons

There isn't much to complain about Overall though it would be even better if the navigation were a little easier to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AV

Amelia V.

Health, Wellness and Fitness, 51-100 employees

Less than 6 months

4.0
February 2026

A clean interface for employees

Pros

I find it easy to use on both desktop and mobile. It definitely seems more comfortable to use on a computer than on a phone but as an employee, everything is clearly labeled and still easy to access.

Cons

Support has been frustrating for my manager to deal with. Since we recently switched over, we've run into issues with clocking in and out in the platform and that still hasn't been fixed.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

CS

Charles S.

Automotive, 500+ employees

Less than a year

5.0
February 2026

quite a valuable platform

Pros

The platform was simple to navigate and understand and it offered really great value. I also liked how reliably it handled day to day work tasks overall.

Cons

At times the app had to reload because of a bug or when it froze up. Whenever that happened, it interrupted my workflow and cut into my productivity.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AW

Amber W.

Non-Profit Organization Management, 51-100 employees

Less than 6 months

5.0
February 2026

has everything needed

Pros

Rippling brings together a powerful, well connected all in one system with everything needed to handle scheduling, time and attendance, payroll, benefits, recruiting and performance management successfully, all at a very competitive price.

Cons

Setting it up does take time and comes with some complexity, even though there's plenty of help available from multiple implementation specialists throughout the process.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

MF

Meng F.

Electrical/ Electronic Manufacturing, 500+ employees

Less than 6 months

5.0
February 2026

All HR tools in one place

Pros

Setting up new employees is easy with the user friendly interface. Overall it is a single place for HR tasks and benefits which makes everything much more convenient.

Cons

I haven't run into any issues yet. Compared with the system my previous employer used, this has been the best by far. It's very simple to navigate and I can find everything in one place.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SF

Sara F.

Civil Engineering, 11-50 employees

Less than a year

5.0
February 2026

A powerful HR solution

Pros

Having HR, payroll, benefits and IT all in one platform made a big difference since everything could be managed from a single place. The automation and integrations really helped simplify onboarding, offboarding and overall employee management which saved time and cut down on mistakes.

Cons

It's a very capable platform but the large number of features can feel a bit overwhelming at first when trying to navigate everything. A few workflows took more steps than expected and support response times sometimes varied depending on the type of request.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

DW

Debra W.

Telecommunications, 51-100 employees

Less than a year

5.0
February 2026

Responsive HR with simple workflows

Pros

Well it is easy to use and the HR team is quick to respond whenever I need a scheduling adjustment or a pay rate change.

Cons

At this point I really don't have any complaints about the platform. It's been very simple to navigate and every question I have had has been answered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AB

Amy B.

Hospital & Health Care, 500+ employees

More than a year

4.0
February 2026

All our HR needs in one hub

Pros

Having everything in one place for administrative, training and HR tasks has been really convenient. The platform is also easy to navigate and the to do notifications help me stay on top of tasks and get things done on time.

Cons

The password setup seems a bit confusing since it requires an email, password and authentication code and resetting it can be frustrating. Some section labels could also be clearer and more transparent.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

7

Functionality

8

ZT

Zackary T.

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
February 2026

simple payroll and HR tools

Pros

Reasonable pricing, very organized payroll and a user friendly platform design make Rippling pleasant to use. The HR features are especially the strongest part.

Cons

Documentation and built-in training could be better and some things can be a little difficult to locate at times.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

10

NS

Nicole S.

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
February 2026

user friendly and efficient workflows

Pros

Overall my experience with it has been very positive. As it is easy to use, works efficiently and has helped organized a lot of our workflows.

Cons

Every now and then I run into paywalls for certain apps or SSO-based integrations that would be nice to have included by default.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9