Marcela T.
Music, 51-100 employees
Less than a year
“a versatile HR hub”
Pros
Using it has not been a problem because it's user friendly and flexible. Having leave days, contracts, reports and org charts all together in one platform is a big plus.
Cons
The leave booking feature could be a bit more user friendly especially when it comes to carrying over days from one year to the next.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
christopher J.
Entertainment, 51-100 employees
More than a year
“Flexible scheduling that keeps life balanced”
Pros
Keeping schedules accessible and coordinating around different lifestyles is really convenient especially when trying to avoid conflicts and keep everything organized without things overlapping.
Cons
One drawback could be that the mobile app sometimes gets features later than the web version and the web client still offers more options and broader access overall.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Suganya A.
Information Technology and Services, 500+ employees
More than a year
“HR and payroll done right”
Pros
Having HR, payroll, IT and benefits all in one place made a big difference. It sped up our processes and cut down on the constant back and forth between separate tools. The automation is one of the best parts as onboarding, offboarding, permission updates and payroll changes all felt much more organized and dependable. On top of that the interface is clean and user friendly so both admins and employees were able to use it without needing much training.
Cons
If you're a smaller organization some of the features can feel unnecessary or end up not being used much. Because the platform covers so many areas, the initial setup and learning curve can also feel a bit overwhelming at first.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Sofia A.
Publishing, 11-50 employees
More than a year
“All our payroll needs in one hub”
Pros
Rippling is very user friendly and pretty much everything on the platform is simple to manage. My payroll, time-off requests and even the org charts are all kept in one place which makes it really convenient to use.
Cons
The only issue that comes to mind is that I have been having trouble accessing it on my phone. It won't let me log in.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Luis R.
Computer Software, 11-50 employees
Less than 6 months
“All my work details in one spot”
Pros
Having all my work and legal information available in one place is really convenient and I can get documents myself without needing to contact anyone. Payment details are also quick to access and only take a few clicks to find.
Cons
Some options can be tricky to locate when I am searching for a document and the menu isn't very user friendly so it takes a bit of effort to find the right section.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Jesus Miguel B.
Insurance, 101-500 employees
Less than a year
“Same-day pay with easy clock-ins”
Pros
Being able to clock in and get paid through the same platform has been really convenient. Whether the money goes to a Wise account or a bank account, it still arrives the same day which is something I really appreciate.
Cons
The only thing I'd suggest improving is the appearance of the app or platform since I am genuinely very happy with all the services overall.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Logan F.
Computer Software, 51-100 employees
Less than a year
“useful employee management tools”
Pros
Overall it is a really positive experience. As it is user friendly and does a great job of simplifying and organizing everything. Employee management works especially well and the platform is very easy to navigate.
Cons
Honestly I haven't run into any issues. I have been very happy with the overall experience and everything seems user friendly and simple to use.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Victor G.
Hospital & Health Care, 51-100 employees
Less than a year
“Powerful onboarding automation”
Pros
Onboarding and offboarding involve a lot more than paperwork such as there are accounts, permissions, payroll, devices and compliance tasks to handle too. Also it does a really good job automating those real operational headaches instead of only covering the basic surface-level steps.
Cons
There's definitely a steep learning curve. Since the platform handles so much, it can feel pretty overwhelming at the beginning especially for smaller teams or brand-new admins. That level of power comes with less simplicity.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Erica O.
Real Estate, 51-100 employees
More than a year
“Access HR tools from anywhere”
Pros
Having one place to reach all my HR-related tasks has been really useful. I am able to handle time-off requests, employee payroll and year-end documents without any hassle. The best part is being able to manage employee HR matters right from the app while I am out in the field. I can use all the features through the app, including customer support.
Cons
Up to this point I really haven't run into any problems with the app itself. The only thing missing is an employee pay calendar but that seems more related to the job setup than the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Camila S.
Transportation/ Trucking/ Railroad, 51-100 employees
Less than 6 months
“user friendly tools with strong security”
Pros
Rippling has been very user friendly to work with and the platform is simple to navigate. I also appreciate the added security layers that help protect sensitive information. The tools for managing time off and keeping records have been especially useful.
Cons
There have been a few fee-related issues although that seems to depend on the bank. I have also run into some glitches but they were fixed quickly.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
8
Carly H.
Hospital & Health Care, 51-100 employees
Less than 6 months
“HR tools I actually trust”
Pros
Employee management, payroll, leave tracking, customer support, overall reliability and the value it delivers have all been standout parts of using Rippling.
Cons
It's a very capable platform overall but the reporting could go deeper, the customization options feel somewhat limited and the pricing could be explained more clearly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Pablo H.
Program Development, 51-100 employees
More than a year
“Clear paths with simple navigation”
Pros
It is easy to use and understand. It guides you right to what you need so you're not wasting time searching all over the place.
Cons
I haven't run into any problems while using it and I'd definitely recommend it because it's very simple for employees to learn and navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melory K.
Construction, 101-500 employees
Less than 6 months
“Contracts and payments made simple”
Pros
I use Rippling to handle my contracts and payments and it's very user friendly. Also the platform is easy to understand, use and overall I really enjoy working with it.
Cons
One thing that gave me trouble was finding certain features. I tried to figure out how to request a day off but I couldn't find any option for it so that part didn't work for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Ana B.
Automotive, 500+ employees
Less than a year
“Reliable visibility into payroll”
Pros
Using it has not been a hassle, with no real technical problems and I can review changes to pay requests without any trouble. So I'd definitely recommend it.
Cons
I really haven't run into any problems. If I had to mention one thing, I'd sometimes prefer a faster login since it occasionally asks for re-verification to confirm it's really me signing in.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Harpreet K.
Accounting, 11-50 employees
Less than 6 months
“Payroll automation with clear visibility”
Pros
Managing employees and the organizational structure in is is very easy. Payroll runs automatically on the scheduled dates and employees receive the credited amount on time. Leave management is simple to handle, the reporting is useful and employee documents are clearly visible to the employees themselves.
Cons
One frustrating part is the KYC process since it takes some time and customer support usually responds only after a day to say that the KYC has failed. That creates confusion for my employees and I have to explain everything to them in real time. It would be much better if the system showed the error immediately on the spot.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Sandeep J.
Information Technology and Services, 101-500 employees
Less than a year
“A complete workforce hub”
Pros
Bringing HR, payroll, IT and employee management together in one place is the part I liked most about this tool. Everything works together well which makes the platform feel very connected and efficient.
Cons
Because it is such a powerful platform, it can feel a bit overwhelming at times. Getting through advanced settings or customizing workflows occasionally takes more effort than I expected.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Cali C.
Health, Wellness and Fitness, 101-500 employees
Less than a year
“Clean UI with effortless HR access”
Pros
The interface is really well designed so it's simple to navigate and quickly understand all the important HR information you need.
Cons
Honestly I don't have any complaints. It's been the most simplest platform to use at my company.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jonathan N.
Graphic Design, 51-100 employees
Less than a year
“A global workforce hub that works”
Pros
It offers a very extensive feature set which makes it a true one-stop shop for handling both employees and contractors. Because of that, we can manage our people in a single system instead of piecing together multiple expensive tools. For a global business, being able to oversee employees and all the related complexities from one central place is a huge advantage. It also helps with adding hardware and managing IT.
Cons
The sheer number of features can feel a little overwhelming but once you learn your way around it, there's a lot you can accomplish.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
soner h.
Medical Devices, 1-10 employees
More than a year
“Flexible payroll”
Pros
Rippling is easy to use, adapts well across different states and integrates with accounting systems without much hassle.
Cons
At times the navigation can feel a bit complicated and getting reporting set up at the beginning can be hard to figure out.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Rheannon R.
Health, Wellness and Fitness, 1-10 employees
More than a year
“user friendly time-off and documents”
Pros
Submitting time‑off requests for PTO, sick days or personal days is really easy. Also it is simple to find the documents I need and both the app and platform feel very user‑friendly.
Cons
Honestly I don't have anything negative to say about it and that says a lot since user experience matters a lot in my work and part of my job is improving UX for my own customers.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
