Rippling HR Reviews

“Well-organized and all in one”

Pros

Right away Rippling felt very user friendly and organized. Having everything in one place makes it quick and efficient to manage payroll, benefits and employee information.

Cons

At the beginning the biggest downside was how overwhelming it could feel because there are so many features and settings. It takes some time to figure out where everything is and how it all works.

“excellent support”

Pros

Not only is it easy to use but I haven't run into any bugs or problems at all. I'd recommend it without hesitation because it's always been available whenever I needed it. On top of that customer support has been excellent every time I have had to reach out.

Cons

Honestly I don't have any complaints about it. I haven't had any issues and whenever I needed help, I always got a response.

“Clean and easy payroll access”

Pros

Having payslips, tax forms and personal details all in one place is very convenient. The interface is also clean and user friendly so it doesn't take long to find what you need or learn how to use it.

Cons

At times some pages load a little slowly especially when opening documents. There are also a few areas that could seem more user friendly for someone using it for the first time.

“simple design with everything together”

Pros

It felt reliable right away and I didn't need any training to figure things out. The layout is user friendly, looks professional and makes the whole platform pleasant to use. I also really like how many features are built into one place so I am not bouncing between multiple tools to handle different tasks.

Cons

There was one time when the help documentation didn't answer the issue I was dealing with so my admin had to step in and contact IT directly. Thankfully, the problem was resolved quickly.

“Organized and efficient workflow”

Pros

One thing I liked most about Rippling is how organized it makes everyday work feel. The platform has a clean, user friendly layout that makes it simple to manage tasks and information and having everything centralized and easy to track saves time and improves overall efficiency.

Cons

Nothing comes to mind here. At this point there isn't anything about the platform that I dislike and everything has been working well.

“Benefits and payroll done correctly”

Pros

Managing employee benefits, payroll and other HR tasks in Rippling is very easy. Also the platform is user friendly and makes day to day employee management much easier to handle.

Cons

One frustrating part has been logging into the mobile app with a third-party authenticator. The codes I get from Authy often fail to work which makes access harder than it should be.

“A dashboard that gets it right”

Pros

Having IT, HR and Payroll all in one dashboard has been the biggest advantage. It cuts out multiple logins and saves us from manually entering the same data across different systems. Since switching, tax filings and direct deposits have been completely accurate and always on time.

Cons

The platform is mostly very reliable although I have run into a few minor UI glitches when doing bulk employee updates. Support can also take longer than expected during busy periods like year-end filing which seems a bit disappointing for a premium-priced product.

“Clear payroll visibility”

Pros

Handling HR tasks is much easier with Rippling. Before I had to email HR for payment details, work hours or expenses. Now everything is in one system. I can log my hours, check my paystub and see what I am being paid for and this tool handles the tracking. Every step is simpler than before.

Cons

I honestly don't have any complaints. I mainly use it to log hours and receive payments and it has worked perfectly for that.

“A fantastic switch to Rippling”

Pros

It is very user friendly and the workflow is simple to follow. I haven't run into any bugs or issues at all. Compared with the program we used before, it has been a much better experience and I really enjoy using it.

Cons

There isn't anything I dislike about it. The app keeps everything very simple and overall it's been amazing to use. I really love it.

“Payroll visibility with flexible reviews”

Pros

Payroll gives a clear view of exactly what changed for each person from one cycle to the next which makes it much easier to catch and flag issues. The Reviews module was very simple to set up and tailor to our process and I really appreciate being able to assign different due dates for different parts of the review workflow, including separate employee-facing and internal deadlines. On the Spend/Finance side, it has been a big improvement for us to handle company cards, expenses and reimbursements directly within our HR platform. It's still a newer product and there's definitely room for refinement but even as it stands, it's a major upgrade from our old process for both admins and employees.

Cons

Most of the trouble we've run into has been with the Benefits module especially around not being able to fully set up our medical insurance employer contributions the way we need. Right now we're relying on a temporary workaround which has left some employee information inaccurate and we're really hoping the product is updated before our next Open Enrollment period later this year. Because of that contribution setup issue, I also have to make payroll deduction changes manually. That part has been more complex than it should be and syncing benefit deductions properly with Payroll has been a challenge. We also chose not to connect our company email to the platform and since we aren't using that feature, the system won't let us add work email addresses to employee profiles at all. It's not a major problem but it is inconvenient. Our implementation manager mentioned there should be a fix for it but our account manager couldn't offer much direction so I haven't spent more time digging into it.

“HR and IT combined perfectly”

Pros

Having HR, payroll and IT all handled in one place is a big plus. Getting a new employee set up with a laptop and the right apps only takes a few minutes which saves a lot of time.

Cons

There's a lot packed into the platform so it can feel a bit overwhelming at the beginning. The cost can also climb pretty fast once you start adding extra modules.

“An excellent employee management experience”

Pros

Among the employee management tools I have used, it has been one of the best. It is easy to navigate and understand, needs very little support or training to get started and has been relatively free of bugs. I also like the customizable organization chart views, along with the ability to check and update payroll information directly as an employee.

Cons

Honestly I don't have any real complaints about it. From an employee perspective, it covers everything I need.

“helpful support”

Pros

This product is very user‑friendly and the transition felt hassle‑free. Also the customer support team has also been very helpful whenever needed.

Cons

One thing I liked least was the profile picture feature. When I uploaded my photo, it cropped half of it off and didn't give me a way to change it.

“A powerful HR and payroll solution”

Pros

Having HR, payroll, benefits and IT in one platform makes a huge difference. Onboarding and offboarding are automated, payroll is fast and accurate for W-2, 1099 and global employees and benefits stay fully synced with payroll. It's also really helpful to manage IT and app access from the same system. The custom workflows save time by automating approvals and employee changes and the compliance tools and detailed reporting add even more value. It also scales well as the company grows and the overall experience seems modern and simple for both admins and employees.

Cons

Because the platform does so much, it can feel overwhelming for new admins at first and there's definitely a learning curve. The initial setup and implementation also take time and can be fairly complex to get right.

“great payroll hub”

Pros

I like having everything in one unified platform has been a big advantage. The onboarding and offboarding automation is especially strong, the interface seems user friendly, implementation was quick and payroll processing has been consistently reliable.

Cons

Customization can feel somewhat limited when dealing with more complex workflows. Reporting is also a bit restrictive for advanced needs and certain features seem to be designed more for the US than for international use.

“HR and payroll done right”

Pros

Everything connected really well across our company's timekeeping, payroll, HR and training processes which made the whole system feel very unified.

Cons

We've only been using it for a few weeks but at this point I honestly haven't run into anything worth complaining about.

“Clean and convenient access”

Pros

It is easy to use and it keeps information organized in one concise place. Also it is convenient to access from either the mobile app or the desktop version which makes the whole experience feel simple and user friendly.

Cons

At this point I don't really have any complaints. Since I am still new to the platform, I just haven't had the chance to explore all of its features yet.

“Modern interface with handy workflows”

Pros

The platform is modern and user friendly for both admins and employees. Important information is easy to locate and tasks like onboarding new hires or checking paystubs are pretty easy to complete.

Cons

Since the system handles so many functions, the initial setup and configuration can feel overwhelming for new admins. A few settings also seem tucked away so they can be harder to find than expected.

“overall a user friendly platform”

Pros

Rippling is very simple and user friendly. Also the site is easy to navigate and use which I really like when my schedule is busy.

Cons

One of the biggest downsides for me is the amount of push notifications it sends.

“Helpful snapshot with user friendly design”

Pros

It is very easy to use. The summary snapshot page puts all the key information in one place so it's quick to review everything at a glance. Overall it's effective and user friendly.

Cons

The thing that could be improved is the logout option being placed inside the settings menu which may feel inconvenient or confusing for some users. It would be more convenient if it were shown separately.