Rippling HR Reviews

“A feature-rich employee hub”

Pros

A feature-rich and user friendly tool for managing employees and their benefits. I really appreciate having this all in one place where employees can access important information.

Cons

Since the platform includes so many specialized apps within the interface, it can sometimes be difficult to find exactly what I need.

“user friendly and packed with features”

Pros

Working with Rippling is very easy. It comes with plenty of practical, useful features and the overall look of the platform is modern and visually appealing to use.

Cons

At this point I really don't have any specific dislikes. Based on how I have used it before and the way I use it now, I haven't run into anything I'd consider a downside.

“Pay alerts with simple time-off”

Pros

Getting automated emails when I am paid is really helpful and the platform also makes it very simple to view, review and request time off.

Cons

I haven't really spent time figuring out how to access the optional training modules because I cannot seem to browse the training section although that may be more of an implementation or permissions issue than a platform problem.

“Versatile features with customization”

Pros

One thing that really works well with Rippling is the wide range of features it offers along with how customizable it is. I rely on it a lot for employee management and overall it's very user friendly to work with.

Cons

At times the navigation can feel a bit confusing especially when moving through different features. Switching back and forth between my employee account and administrator account can also be a little frustrating.

“A full HR toolkit”

Pros

Rippling has a clean, user friendly interface and a strong, broad set of features that covers all of my HR needs as an employee at my company.

Cons

The onboarding experience didn't really stand out although the interface is user friendly enough to figure out on my own. It also doesn't offer a dark mode setting.

“packed with useful features”

Pros

It packs a lot into one platform and the automation is one of its biggest strengths. It works really well for having reps clock in, while also giving management useful tools for reviews. I also appreciate how clearly it shows the company hierarchy so you can quickly see everyone's role across the organization. It really seems like a one-stop shop with a lot of valuable features built in.

Cons

Its layout could be more user friendly, though. Some tabs lead into more tabs underneath and that can start to feel a little overwhelming. A simpler setup would make it much easier to navigate.

“Secure and user friendly platform”

Pros

Not only is it easy to use but everything is laid out in a way that makes it user friendly. The extra security of having a separate authenticator for access is also something I really like.

Cons

Overall I genuinely like the site and don't have many complaints. If I had to point out one downside, it would be that the platform sends a lot of emails.

“Responsive payroll with great support”

Pros

It has been very responsive and easy to use. Also it handles customer support, employee management and payroll really well and the interface is fast and user friendly. We've been using the platform for more than three years and haven't run into any problems during that time.

Cons

Nothing comes to mind. The software has worked very well for us and we haven't encountered any issues with it.

“All work tools in one location”

Pros

Having one centralized place for everything work-related has been really convenient. I can check company updates, view my pay stubs and keep up with software updates for my work laptop all in the same platform.

Cons

Honestly I haven't had any real problems with it. It handles everything I need for work-related tasks. My only small complaint is that its 2FA doesn't connect with Google Authenticator so I have to use a separate authentication app just for it.

“very well designed”

Pros

The simple layout and overall design made it pleasant to use. Having everything in one place for HR tasks is a big plus and it also made onboarding for a new remote job very easy.

Cons

At this point I really cannot point to any major downsides. It does what I expect it to do and seems like a big step up compared with the HR software I have used in the past.

“A powerful platform for growing teams”

Pros

Rippling covers just about every part of running a business in one platform. It lets you onboard and manage employees, run performance review cycles to support your most valuable asset such as your people and keep that support going as the company grows both in the U.S. and internationally.

Cons

Customer support is where the system really falls short. We had a W-2 issue two years ago that forced our team to spend weeks manually checking every single employee record. The IT team basically apologized, shrugged it off and offered no real help in a situation that could have become much worse.

“All our HR needs in one hub”

Pros

Having nearly everything in one place is what I appreciate most about Rippling. Pay stubs, tax forms, benefits and other personal details are all simple to locate which makes handling HR-related tasks much more convenient. It also lets you check your upcoming schedule, payroll and PTO and you can submit requests directly through the platform as well.

Cons

Since I do not work on the HR side, I cannot really speak to the full experience from that perspective. That said, quite a few features seem locked behind other features so it can feel like the product pushes you to pay for more than you actually need, such as the headcount feature. I also ran into bugs, even at a relatively small company that was using it while I worked there.

“Clean interface with quick tasks”

Pros

Using it has not been a problem and the interface looks excellent. As someone with a busy work schedule, I like being able to get things done on it quickly.

Cons

The only problem I ran into was with one course I was taking, where submitting it for final completion was difficult. It happened just that one time.

“All our staff needs in one hub”

Pros

Having training records, employee details and reporting lines all in one place is really useful. There are also plenty of extra add-ons available, like holiday tracking and timekeeping which makes the system more comprehensive.

Cons

Navigation can be tricky and the 360 feedback process was especially hard to manage. It wasn't clearly marked as anonymised and now I cannot share the feedback without having to redact large sections of information.

“onboarding needs in one hub”

Pros

Rippling has been really useful for keeping secure onboarding documents organized in one place, automating the onboarding steps for new hires, storing personal records and managing payroll details across different employees.

Cons

One limitation is that I couldn't add highly customizable features to it so I still have to send some outside materials to new employees separately, like training videos and similar documents.

“user friendly setup with quick support”

Pros

It is user friendly and the overall setup was simple too. The fast response time and the way it resembles other user friendly tools made the whole experience especially worthwhile.

Cons

Getting everything configured at the beginning did take a while and a few features seemed more complex than necessary for a small team so there was a bit more to learn than I expected. Still, it was never difficult just something that took a little time and I'd absolutely go through it again.

“Convenient HR all in one spot”

Pros

Everything I need is in one place as I can check my paystubs, review my benefits, complete trainings and submit time-off requests without any hassle.

Cons

The employee list could be clearer since it's sometimes a little hard to tell which sub-division someone belongs to.

“Payroll and time tools that shine”

Pros

Rippling is easy to use and I like how well it handles payroll and time tracking. It's also convenient to submit PTO or sick leave through the system.

Cons

Only trouble I have run into is with clocking in and out for lunch. I haven't been able to find an option for that so at the moment I have to clock out of work and back in manually instead.

“All our HR needs in one hub”

Pros

Having everything employment related in one place has been a huge plus. The layout is also user friendly so getting to paystubs, leave requests, benefits and employment documents is also easy without having to bounce between different portals. It has really simplified the way I keep track of and manage my HR information.

Cons

The area that could be better is the notification system. Even after tasks are completed, the notifications stay visible and feel intrusive sometimes getting in the way of other information on the platform. It would be much more helpful if they cleared automatically once something is finished or at least if there were a simple way to dismiss them.

“Clear payroll and benefits view”

Pros

Everything is very easy to use and the interface is clean with helpful tooltips and guidance text throughout. The benefits sections also do a really good job of showing what's due in each payroll cycle and explaining the specific details that apply not just to me as an employee but to my dependents as well.

Cons

Its mobile app keeps expiring my authentication so whenever I need to do anything meaningful, I end up having to use the desktop version instead.