Total 1639 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RB

Robin B.

Mental Health Care, 51-100 employees

Less than 6 months

5.0
December 2025

Excellent onboarding with reliable payroll

Pros

During onboarding, the most valuable parts of using Rippling were employee management, employee payroll and how simple the platform was to use.

Cons

I haven't had any complaints about the app at all. It was also reassuring to know support was available whenever I might need help.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

KR

Keith R.

Real Estate, 51-100 employees

Less than a year

5.0
December 2025

better than many tools!

Pros

Rippling brings HR, payroll and IT together in one platform without sacrificing depth or scalability which is something I really appreciate. The strong emphasis on automation and cutting down operational friction makes it clear the product is built with the real needs of growing companies in mind.

Cons

Getting started can take a bit of time because the platform is packed with features and that learning curve may feel heavier for smaller teams. Still, that same depth is also a big part of what makes it so capable once people are fully up to speed.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Computer Networking, 51-100 employees

Less than a year

5.0
December 2025

HR that simply works

Pros

It has been really user friendly and serves as a true all in one place for everything my company needs. Getting onboarded went very well and learning the org chart was easy. Also it makes payroll and time-off information very visible which I like. Another plus is how it keeps you updated on priority tasks that need to be finished by a certain deadline.

Cons

One small annoyance is that, even though the notifications are helpful Overall I still get alerts saying a task needs to be completed even after I have already finished it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

AP

Angie P.

Computer Software, 51-100 employees

More than a year

5.0
December 2025

A powerful HR solution

Pros

Having payroll, talent processes, survey cycles, performance reviews, offer letters, onboarding and admin tools all in one place is a huge plus. It keeps everything centralized and makes managing HR tasks much more convenient.

Cons

The area that could use some improvement is the performance management interface especially when trying to view an individual's performance history over time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

VS

Vijaya S.

Health, Wellness and Fitness, 101-500 employees

Less than a year

5.0
December 2025

Payroll and management done correctly

Pros

Rippling handles employee payroll and management really well which helps keep our operations efficient. The interface is user friendly too so day to day tasks are easy to manage.

Cons

At this point everything has been working well and I haven't come across any area that seems challenging for either the end user or the manager.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

ZS

Zoe S.

Electrical/ Electronic Manufacturing, 101-500 employees

Less than 6 months

5.0
December 2025

Simple clock-ins with clear benefits view

Pros

Clocking in is really easy and the layout makes it very simple to check benefits as well. Everything is organized in a way that seems user friendly and useful.

Cons

I haven't come across anything that seems wrong with it. From what I have seen, it works very well and is very easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH

James H.

Information Technology and Services, 101-500 employees

Less than a year

5.0
December 2025

A clean hub for HR tasks

Pros

Overall a really amazing experience. It is user friendly and well organized. Plus it lets me handle many HR and payroll tasks in one place. I use it regularly to update commuter benefits, review 401(k) details and check tax withholdings and pay statements all quick and easy to access. I also like the clean, user‑friendly interface. It reduces friction and saves time on admin tasks. In short it made managing my HR information much more efficient and hassle‑free.

Cons

A few things could still be improved. On my paycheck, my employer's health fund contributions appear repeated which makes it confusing to tell whether my net amount already reflects what they contributed. I also wish the transactions in my transit pre-tax account showed my current account balance. On top of that it would be helpful if the health contributions section highlighted what has changed or been added year over year so I could easily tell what is new and what has stayed the same.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

MG

Michael G.

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
December 2025

simple layout with useful tools

Pros

Using both the app and website has been very easy because everything is user friendly and simple to navigate. It's easy to find what you need and the layout is practical, functional and puts the important tools right at your fingertips.

Cons

If I had to point out one downside, it would be that the website seems a bit basic and doesn't have a lot of extra bells and whistles. Aside from that, the app and website stay well in sync.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

VL

Vinicius L.

Health, Wellness and Fitness, 101-500 employees

Less than a year

5.0
December 2025

covers everything for us!

Pros

It is good as it covers everything I need for managing PTO, payroll and reimbursements in one place and the support team replies incredibly fast whenever I have a question.

Cons

The Portuguese translation still needs work and setting up some external payment methods especially Brazilian banks, can be difficult.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

RS

Rohan S.

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
December 2025

Clean interface with effortless use

Pros

Everything about it is very simple and easy to use. The user experience is excellent and the interface design makes everything more readable and engaging.

Cons

Nothing so far. Everything has been working really well with no glitches and I haven't had any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

UP

Ujwal P.

Information Services, 51-100 employees

Less than 6 months

5.0
December 2025

Employee-friendly and all in one

Pros

Here everything seems employee friendly, the access is simple and the application is well organized. I can find everything I need in one place which makes using it really convenient.

Cons

No cons to share. It's employee friendly, simple to access and the application is organized well enough that everything is available in one place.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

MG

Manderlay G.

Marketing and Advertising, 51-100 employees

Less than a year

5.0
December 2025

A handy browser extension

Pros

It is easy to use and my favorite part is having it as a browser extension so I can pull it up quickly no matter which website I am on.

Cons

The only frustrating moments are when it logs me out and every now and then I click the wrong thing and accidentally open a new window. Still, that's really more on me than the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

DR

Darlene R.

Health, Wellness and Fitness, 51-100 employees

Less than 6 months

5.0
December 2025

user friendly payroll tool

Pros

Everything is very user friendly and works as a one-stop solution. The self-service options are helpful, the tutorials are good and both benefits enrollment and payroll work very well. Employees can also make edits and submit things on their own which is really convenient.

Cons

I haven't had any real difficulties with it so far. The only issue has been that it went down twice and employees weren't able to log in during those times.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

GO

Ginaline O.

Leisure, Travel & Tourism, 51-100 employees

More than a year

5.0
December 2025

completely hassle free to use

Pros

Right from the start it is very user friendly so it's simple to find your way around without any learning curve. Everything works reliably without glitches or problems which makes the whole experience stress-free.

Cons

Honestly I haven't run into anything I disliked about it. Everything I have used has felt organized, reliable and simple so no real downsides come to mind.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

KM

Katie M.

Computer Software, 11-50 employees

More than a year

5.0
December 2025

Clean interface with strong integrations

Pros

The interface is really user friendly and the integrations with benefits providers like HSA, FSA, health insurance, dental and others work very well.

Cons

I don't have much negative to say about it because I have had a positive experience overall. If I had to point out one thing, it would be that the FSA probably doesn't need to be shown when you're already using an HSA.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AT

Alex T.

Education Management, 51-100 employees

More than a year

5.0
December 2025

A winning workflow solution

Pros

Having payroll visibility, spending, time off and IT access all in one user friendly place was the biggest advantage of using it. From an end user perspective, it cut down on friction and removed a lot of the guesswork since everything needed for day to day tasks was available, dependable and self-service. That simplicity saved time, reduced the usual back and forth with HR or Finance and made routine admin work feel effortless instead of becoming a distraction.

Cons

One minor drawback was that a few features seemed more powerful than an average end user really needs so certain menus and settings could feel a little crowded at times. Even though the platform is user friendly Overall there were occasional moments when it wasn't instantly obvious which options applied to me and which were meant for admins. Still, that felt more like a side effect of how broad the platform is rather than a true usability problem.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MR

Melisa R.

Utilities, 51-100 employees

Less than a year

5.0
December 2025

HR and payroll done right

Pros

The biggest plus of this tool is having employee management, payroll and payment tracking all in one place. It delivers strong value because it replaces several separate tools while still staying organized and user friendly. Handling interviews, onboarding tasks and employee records is easy too and the payroll and payment features make it simple to review invoices, track hourly pay and clearly see how and when payments are being processed. The interface is user friendly overall which cuts down on admin time and makes daily work feel more organized instead of overwhelming. Whenever questions or issues come up, support has been responsive and the minor bugs or system problems I have run into were resolved without causing major disruption.

Cons

The downside is that some features are not immediately clear especially when moving between different modules in the platform. A few workflows also feel a bit overbuilt for simple tasks, with more steps involved than you would expect. There are times when notifications or prompts are not very clear which creates some minor confusion about what to do next. On top of that occasional small glitches or slower loading can interrupt the workflow although those issues are usually fixed pretty quickly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

CD

Cara D.

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
December 2025

Handy receipts available on the go

Pros

Being able to have expense report users automatically connect their expenses to their account is really helpful and sending receipts while on the go makes the whole process much more convenient.

Cons

It can be a bit slow to load in some areas. Paid expense reports also remain on the dashboard and it sometimes auto-selects expense categories that still need to be corrected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MS

Matt S.

Entertainment, 11-50 employees

Less than 6 months

5.0
December 2025

a complete HR platform

Pros

Getting around this HR platform seems very natural, even for someone using it for the first time. Everything is laid out clearly so it's simple to find what you need and even simpler to actually use.

Cons

Honestly I don't have any complaints. The website flows really well, I figured it out almost immediately and nothing comes to mind that I'd want changed.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

LB

Lorin B.

Non-Profit Organization Management, 11-50 employees

Less than 6 months

4.0
December 2025

Slick onboarding with simple setup

Pros

Rippling is a great tool. The implementation specialist and the built‑in setup checklist made sure everything was configured correctly. I also like that it's app‑based and that employees can create their accounts through a simple process.

Cons

It does miss some very specific customization options in payroll and time-off policies. A few of the workflows can also feel confusing at first until you understand how everything integrates within the system.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

8

Functionality

8