Rippling HR Reviews

“Reliable tools with wonderful support”

Pros

Navigating Rippling is simple and dependable. It keeps all of my company-related documents in one place and the customer service has been wonderful whenever I have needed help.

Cons

The part I am not thrilled about is the mobile app. It seems like it doesn't offer the same features and options that are available on the website.

“Fast, efficient, and saves time”

Pros

The tool is simple and efficient and it cuts down a huge amount of time on all the administrative tasks I need to handle for the company. The training process is very clear and submitting reimbursement requests seems almost automatic.

Cons

One thing that could be improved is making pending tasks easier to locate. Other than that, the overall experience has been amazing and there's really not much to complain about.

“Great tool!”

Pros

Customization has been the biggest highlight of Rippling for us. We are still fairly new to the platform but it already is very user friendly and simple to use.

Cons

The area that could be better is customer support since response times seem slower than what we had with our previous platform.

“simple design with effortless workflow”

Pros

It is user friendly and simple to navigate as the design makes just about every task feel effortless.

Cons

This tool performs really well overall but it's missing integrations with other apps and digital wallets which makes it a bit less convenient than it could be.

“Clean interface”

Pros

This is a professional and user friendly tool. The interface is clean, the UX is simple and everything is laid out in a way that makes sense so getting tasks done is quicker and more efficient. Navigation is visually clear which cuts down on confusion and makes the platform feel approachable from the start. The overall design is well thought out and it really helps make managing workflows and finding features feel simple and pleasant.

Cons

One thing that would make it even more useful is built-in reminders when I am getting close to my 401(k) or HSA contribution limits. At the moment, I have to keep track of that on my own which takes extra time and is pretty easy to miss. Proactive alerts like that would add a lot of value by making benefits management more efficient and helping prevent accidental over-contributions.

“Access done the right way”

Pros

Having paystubs, benefits details, documents and personal information all in one place makes Rippling really convenient to use. The interface is clean and simple so even when I haven't logged in for a while, I can still find my way around without any trouble. I also like how clear the benefits enrollment flow is, with helpful explanations and step-by-step guidance throughout the process.

Cons

A few tasks especially in the benefits area, take more steps than they probably need to and can feel somewhat repetitive. Finding older documents or previous forms can also be a little confusing if you don't remember exactly where they were saved. It's nothing serious but there are definitely a few spots that could be made more organized.

“Pay tracking with clear communication”

Pros

Communication and time management are really strong and it's convenient to keep track of both past and current pay along with pay stubs.

Cons

Getting around the platform was a bit difficult at first because the pages felt pretty busy but aside from that, I haven't run into anything else.

“fast onboarding win”

Pros

Managing payroll and employee admin is much easier with Rippling. Also the dashboard is user friendly and the automation tools are very helpful. Setting up new hires is quick and the customization options make it easy to support Marrybrown's specific processes without much hassle.

Cons

There are times when payroll syncing runs into bugs and setting up workflows for a bigger team can become a bit complicated. Support does step in and usually resolves things but response times tend to slow down during busy payroll periods.

“Convenience done the right way”

Pros

Rippling makes managing daily HR tasks fast and easy. Downloading pay stubs and tax forms is simple as no time wasted searching. The org chart helps locate employees quickly and shows reporting lines clearly. Time‑off management is very convenient. I can check my balance and submit a request in seconds. The expense workflow is also well organized, with clear steps and quick approvals. Overall it brings a lot of convenience into one clean, unified platform.

Cons

Honestly there is not much to complain about. It is a great all in one platform for HR, IT and finance and the core features perform really well. I have not experienced any major problems and the system has felt reliable overall.

“Clear and user friendly platform”

Pros

It is very user friendly and simple, with information presented in a clear way. Plus it stands out because it lets us manage a lot of information while keeping everything organized and visible for everyone.

Cons

Up to this point, I haven't come across any real areas for improvement. Even with the different updates the platform has gone through, its functionality has not been affected.

“Strong payroll with great automation”

Pros

The tool is easy to use. Also payroll works well, onboarding and offboarding employees is excellent and the interface is clean and user friendly. The automation engine is also a strong feature and saves a lot of manual work.

Cons

The pricing can get expensive as you add more features or employees. It's also not a full ERP replacement, support can be inconsistent depending on the issue and it may not be the best fit for very large companies or enterprise-level needs.

“Benefits details done correctly”

Pros

Using Rippling for my employment info and benefits has been very helpful. Plus everything is easy to navigate and I really like how user‑friendly the system is.

Cons

Honestly nothing comes to mind that I would change or suggest improving. It covers everything I currently need.

“Convenient HR all in one spot”

Pros

Having my work details, benefits and PTO requests all in one place makes everything much simpler to manage and the app generally runs really well.

Cons

Submitting time-off requests on mobile can be a bit glitchy and it will randomly log me out at times which gets frustrating.

“Clean dashboard with simple workflows”

Pros

Everything is very easy to use. The dashboard and overall interface feel clean and uncomplicated which makes my tasks quick to locate.

Cons

One thing I really don't care for is the website color. That brown is honestly pretty unattractive. It doesn't affect how the software works but it still bothers me.

“Excellent value”

Pros

Rippling has been a very worthwhile investment for us. It's user friendly, quick to implement and gives employees a lot of transparency. The org chart management works well and the benefits administration features have also been very useful.

Cons

The only rough part was the sales process which wasn't the best in my case. That seemed tied to one individual rather than the platform or the rest of the team so it doesn't reflect the overall experience I have had with their IT side.

“A delightful HR platform”

Pros

Having payroll, benefits and onboarding all in one place made Rippling really convenient to use. I also liked how simple it was to customize for learning and goal management. The interface is clean, modern and user friendly which makes the whole platform fun to use.

Cons

There were times when customer support took longer than expected to respond especially when I had urgent questions. The mobile app is handy but it doesn't include every feature available on the desktop version and can be a bit buggy at times.

“easy navigation”

Pros

The platform is simple to navigate. Also I really liked the step by step guidance during onboarding which made it easier to complete tasks confidently.

Cons

Honestly there hasn't been much to dislike. If I had to point out one frustration, it would be the number of notifications I get while I am intentionally waiting to complete a task.

“simple navigation”

Pros

All the available options are helpful. I also like having all my tasks displayed right on the main screen.

Cons

I am still fairly new to the platform and haven't run into any bugs yet. One thing I would love, though, is the ability to take learning classes on my own without needing them to be assigned first.

“saves time and effort”

Pros

Bringing HR, payroll, IT and device management together in one platform makes everything much more efficient and cuts down on duplicated work. The biggest value is the automation and how well employee data integrates across modules. Once a new employee is added, everything from payroll to app provisioning updates automatically which saves a lot of time and helps prevent mistakes. The interface also is very user friendly. Employees can handle leave requests, check payslips, finish onboarding tasks and update their personal details on their own without needing HR every time. On the management side, the control and visibility are a huge plus. Compliance tracking, onboarding workflows and access management are all organized which makes day to day team operations run much better.

Cons

The look and usability are quite nice but the platform can feel a little overwhelming at the beginning because there are so many modules to navigate. It takes a while to get comfortable with where everything is. Some of the features are very capable, though they are not always fully customizable. Certain workflows or reports come with fixed fields so tailoring them to very specific business requirements can be challenging. The initial setup also has a fairly steep learning curve. Configuration needs close attention and without proper onboarding, teams can run into small delays or confusion. Since everything is so tightly connected, even minor setup errors can affect several modules at once. Once it is configured properly, it works really well but getting there takes accuracy and care.

“Clean interface with useful reports”

Pros

The interface is simple and clean which makes it very user friendly. It gives me the headcount data and reports I need to do my job effectively.

Cons

Its app could be improved by adding more features, ideally making it more like a mini version of the web platform but aside from that, it works very well.