Satendra S.
Information Technology and Services, 101-500 employees
“An impressive range of features”
Pros
I am really impressed by the range of features available and the clean, organized design of the interface.
Cons
According to me the price is on the higher side but I find it acceptable because of the powerful tools and capabilities it includes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Johnny H.
Facilities Services, 51-100 employees
“complete all-in-one HR system”
Pros
I value Rippling because it is a complete system that manages our benefits, payroll, time tracking and new hire onboarding all in one place. It brings all our policies and information together seamlessly. The document feature works perfectly and is simple to use, while the integrations are excellent and do not need any extra technical setup. The automation saves me a lot of time on routine tasks and its precise payroll processing is a major plus for our business. It also boosts our companys credibility by modernizing our entire HR tech stack.
Cons
Though I really like the platform but I wish they offered different pricing levels. Also for a smaller team like ours, the current cost is a bit high.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
10
Suman A.
Accounting, 1-10 employees
Free Trial
“Strong HR with great app integration”
Pros
Having HR and app integration in one place saves a ton of time. The onboarding and offboarding automation works really well and the interface seems user friendly and simple to navigate.
Cons
Pricing can become expensive as you add more modules, customer support can be slow to respond during busy periods and occasional syncing issues between integrations still need manual fixes.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Siddharthsinh P.
Information Technology and Services, 11-50 employees
Less than 6 months
“Convenient HR tools”
Pros
Everything is kept in one place and the interface seems reliable. Both employee and employer documents, along with the other essentials, are all together in a single system.
Cons
A built-in chatbot would make it easier to get straight to the right place. At first, the dashboard was a bit difficult to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeremy S.
Information Technology and Services, 11-50 employees
More than a year
“All our HR needs in one spot”
Pros
It gives us one place to handle just about everything HR related. Benefits, payroll, PTO and leave management all sit under the same umbrella which makes our workflow much more organized and cuts down on how many different systems we have to jump into for everyday HR tasks.
Cons
Even with the advantage of having everything in one system, a few processes have been more troublesome than expected. For example approved PTO requests do not always show up correctly and duplicate approval notifications sometimes get sent out. To be fair some of this is probably tied to user error on our side or issues with the initial and ongoing setup but it still does not seem very easy to fix.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Shermene E.
Marketing and Advertising, 11-50 employees
Less than a year
“A complete HR hub”
Pros
Rippling covers everything I need. It keeps important details organized and documented, from PTO and leave requests to team schedules, HR announcements and of course salary information.
Cons
I haven't run into any issues with it. Since the first time I started using it, it has worked really well for me without any trouble or errors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sheena t.
Marketing and Advertising, 51-100 employees
More than a year
“Automation that wins every time”
Pros
Having everything in one system makes a big difference and it's really convenient to automate tasks like onboarding and payroll.
Cons
At the beginning, the platform can feel a little overwhelming because there are so many features packed into it. It takes a while to understand how everything works and get the settings customized the right way.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Mohamed H.
Medical Devices, 101-500 employees
Less than 6 months
“Customizable and user friendly”
Pros
Everything is easy to use and it's simple to adjust settings and check whatever you need. The customizable options are also very user friendly.
Cons
One thing that could be improved is the customer service chat box at the bottom for live support as it should be a bit faster and more convenient to use.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Prudence H.
Health, Wellness and Fitness, 500+ employees
Less than 6 months
“A complete workplace hub”
Pros
The thing I like is having everything in one place. As I can log in and handle time and attendance, approve time cards, confirm schedules, check rewards and take care of several other benefits all from the same system.
Cons
At this point I don't have any complaints about it. If I come across any issues later on, I'll be sure to mention them in my next review.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rod O.
Financial Services, 51-100 employees
Less than a year
“portal is very user friendly”
Pros
Navigating the online portal has been incredibly easy. The site is also very user friendly and the layout makes it simple to take care of the tasks my company needs me to complete.
Cons
My only complaint is not having it sooner. I really don't have any major issues with the system and any small problem I have run into has been resolved within a few minutes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marie L.
Pharmaceuticals, 11-50 employees
Less than a year
“Helpful tools for the whole team”
Pros
Rippling has been a really user friendly website/software for our team and it's been very helpful for my company overall. Everyone can clock in and out, check their benefits and see when something needs attention because the system sends notifications. It also lets you request time off, submit adjustments and more. Overall it's simply amazing software to use.
Cons
Honestly I don't really have anything to dislike about it. Like most websites or work systems, there are occasional technical issues and there were a few times we couldn't clock in. It happens very rarely though and everything was fixed and updated by the very next day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Stacy G.
Computer Software, 11-50 employees
Less than 6 months
“All payroll in one location”
Pros
Everything is very easy to use and it's simple to find what I need. Having all of my payroll stubs and reports available in one place has been especially helpful.
Cons
It's still too early for me to point out any downsides right now. I have only been using it for a couple of months so I'd need more time before giving any real cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roberto S.
Insurance, 500+ employees
Less than 6 months
“Great workflow and benefits tools”
Pros
One thing I really like is the approval flow for headcount requests, along with the built-in HSA/FSA administration and the simple way payroll selections can be updated.
Cons
There are still only a limited number of direct integrations with financial planning software and that seems like an important opportunity for the product as more companies continue adopting it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Mackenzie C.
Information Services, 51-100 employees
Less than a year
“A user friendly all in one HR hub”
Pros
Managing HR tasks with Rippling is very easy and user friendly. It brings a variety of essential employee processes together in one place which makes everything much more convenient.
Cons
One downside is that since the platform is so simple to use, it can also be easy to make small paperwork mistakes that might go unnoticed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Schuyler G.
Health, Wellness and Fitness, 11-50 employees
Less than a year
“Packed with features and thoughtful design”
Pros
Right away the focus on user experience really came through. It's obvious the designers and developers invested a lot of effort into making important information as accessible as possible. I also appreciate how feature-rich the platform is, with everything handled in one place.
Cons
I honestly don't have much negative feedback. The only minor issue is that I occasionally forget there's a personal view mode and a company view mode for individual users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vivien L.
Translation and Localization, 1-10 employees
Less than a year
“Clean interface with awesome usability”
Pros
Using this software feels awesome because everything is so simple to navigate and as a graphic designer, I really like how professional and well-designed the interface looks.
Cons
Honestly I don't have any real complaints and I just wish more software was designed this way.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Scott R.
Public Safety, 11-50 employees
Less than 6 months
“Paystubs and benefits done correctly”
Pros
Covers everything I need really well. The platform is detailed and it makes checking paystubs and choosing benefits very easy. Overall I love using it.
Cons
No complaints about it. Everything functions properly and handles exactly what it's supposed to without any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mickey D.
Transportation/ Trucking/ Railroad, 51-100 employees
Less than a year
“user friendly and genuinely enjoyable”
Pros
One thing I really like about this tool is how user friendly it is. Everything seems very easy to use and I genuinely enjoy working with it because it's so simple.
Cons
Every now and then it can be a little slow to respond or process things but aside from that, it has been good overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandy T.
Computer Software, 11-50 employees
Less than a year
“Everything in one convenient place”
Pros
Everything is laid out really well which makes it simple to locate whatever you need. I also love having all my employee information in one place such as pay stubs, insurance details, the org chart, time-off requests, performance reviews and more.
Cons
Honestly there is not much I dislike about it. If I could change one thing, I would add an attachment under the My Benefits section that clearly lists all services covered under each insurance plan. For example, if I have Cigna Plus, it would be helpful to see a document showing which services are covered and what percentage is paid.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Sharon S.
Pharmaceuticals, 11-50 employees
Less than 6 months
“A complete employee hub”
Pros
Having all my employee information in one place has been incredibly helpful. The employee management tools are excellent and I can quickly access my personal details, pay records, W-2s, training history and benefits without any hassle. It's reassuring to know everything is kept secure and organized on a single platform.
Cons
At the level I use it I really haven't run into any issues. I have heard a few people mention that customization can be somewhat limited but that hasn't been something I have personally experienced.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
