Rippling HR Reviews

“user friendly”

Pros

Using Rippling on both desktop and mobile has been very convenient. Also the features are simple and tools like time off and benefits are easy to access and navigate without confusion.

Cons

One issue I have run into is when logging into benefits, the page sometimes redirects to the benefits browser and makes me sign in again.

“Modern platform with responsive support”

Pros

One thing that has really stood out is the customer service. Response times are quick and there are plenty of resources available to help when questions or issues come up. The technology platform also feels current and up to date which makes the overall experience better.

Cons

A downside is the limited ability to customize reporting. The reduction in ACH pulls has also been frustrating. On top of that the 401(k) platform integration is not completely user friendly although some of that may be due to our vendor rather than the tool itself.

“Real-time transfers”

Pros

Getting funds in real time has been a big advantage. The built-in conversion rate is also noticeably better than what I have seen on other platforms. On top of that transferring money to a local bank happens with little to no delay which makes the whole process very convenient.

Cons

There are occasional login issues although a quick call or email to the support team usually gets them resolved. It also still has a few other features that I am not completely sure how to use or how well they function.

“Clean interface but logins are frustrating”

Pros

Its UI/UX seems modern and the overall user experience is really good. It's simple to navigate, find the right sections and complete tasks without much effort.

Cons

It logs out every time and having to sign in again with two-factor authentication on each login is really annoying especially when I have to enter an authenticator code every single time.

“Friendly platform”

Pros

The platform is easy to use and user friendly and overall it has been a positive experience. I'd definitely recommend the service.

Cons

The provider responsible for handling the medical exams seems disorganized. Scheduling the appointment was complicated and they also missed the first visit.

“A portal that actually delivers”

Pros

Rippling works really well from an employee's side. Clocking in and out is simple, my pay gets sent directly without issues and the whole platform feels like a one-stop portal for everything I need.

Cons

One thing that's frustrating is when the system goes into maintenance around midnight here in the Philippines. There have been times when we needed to end our break but couldn't because it was temporarily unavailable. Thankfully, those maintenance issues usually get resolved pretty quickly.

“HR that saves you time”

Pros

Having HR and payroll together in one place makes day to day management very easy. The platform seems very user friendly, onboarding goes well and the automation cuts down a lot of the time that would otherwise be spent on manual work. With payroll, benefits and IT all connected in a single system, there are fewer errors and everything stays organized much better.

Cons

A few integrations and some of the more advanced tools could go further in terms of depth and customization. Global compliance and region-specific functionality still need improvement too which can create extra manual work for international teams.

“Flexible dashboards with strong visibility”

Pros

One thing that really works well here is the tagging system along with how customizable the dashboards are. You can create views that match the way your team likes to work and having that level of visibility across different departments is a huge benefit. It's also helpful that recruiting data integrates with the rest of the HR tools, even if you're not actively using those other functions yourself.

Cons

On the downside, there's no Boolean search, no way to send bulk emails or bulk rejections and the filtering options are pretty limited. Those are standard features in most ATS platforms so not having them makes this feel closer to a CRM than a true recruiting tool.

“A clean and hassle-free experience”

Pros

Everything about it seems user friendly, fast and reliable. There are no unnecessary complications, no hassle and the whole experience is very stress free without any confusion or misdirection.

Cons

Honestly nothing comes to mind. I liked it right from the first time I used it and up to now I still haven't run into any complications.

“Handy for leave and team activities”

Pros

It is easy to use and it works really well for day to day management. It's especially handy for applying for leave, sending out surveys and organizing human interaction activities for the team.

Cons

One thing I'd change is the website's theme and color scheme since it doesn't feel very appealing to me. Also, logging in takes quite a few steps which can be a bit frustrating.

“One-click clocking works great”

Pros

The part I appreciated most about Rippling was how simple it was to clock in and out. After logging in, I only needed to press a single button.

Cons

There really wasn't anything I disliked about it. It comes with so many impressive features that finding something not to like is honestly difficult.

“A complete workforce hub”

Pros

Having my schedule, time clock, payroll with direct deposit, benefits and training all in one place has been incredibly convenient. Everything I need is centralized which makes managing work-related tasks much more efficient.

Cons

Honestly I haven't run into any problems with it at all. Compared with other platforms, I haven't experienced a single bug or issue.

“user friendly payroll support”

Pros

Customer support has been excellent and the platform is very easy to use. It seems especially user friendly for employees who are using the product for the first time.

Cons

It would be helpful to have the option to view paychecks before payday and during the gap between payroll processing. Payroll is run at a set time so being able to see earnings from the previous week ahead of that would be a nice addition.

“Full visibility into our HR”

Pros

Having everything in one place is really useful. I can log into Rippling and check a range of things like time-off requests, the employee directory, healthcare benefits and my payroll details without jumping between different systems.

Cons

There isn't really anything I dislike but I'd appreciate more reporting options in the platform so it would be easier to view employees and their locations.

“Everything right at my fingertips”

Pros

Everything feels very user friendly and I can get to anything I have ever needed to print or update without any hassle. It's honestly so rare that I ever have to contact HR for anything, if at all.

Cons

I really haven't run into anything I dislike. Everything is accessible and pretty self-explanatory so I haven't noticed any downsides.

“accessible and user friendly platform”

Pros

Rippling feels very self-explanatory so it was simple to understand right away and just as simple to navigate and use.

Cons

At this point I haven't run into anything I dislike. Everything I have needed has been available and easy to access.

“user friendly payroll”

Pros

Right from the start it has felt very user friendly. It works efficiently for what our team needs and the value for the money has definitely been worth it. Managing and tracking employee payroll and expense accounts is not a problem when it comes time to process payments. On top of that customer support is always there whenever help is needed.

Cons

One thing that bothers me is that there's no notice when items move from pending to a resolution. It also seems like quite a few required fields are unnecessary and have to be filled out anyway.

“All benefits in one convenient place”

Pros

Handling time off and checking my paycheck in Rippling is really easy. Also it is nice having all of my benefits kept in one place so I can get to everything quickly whenever I need it.

Cons

The only downside I have noticed is that it isn't very mobile friendly. I have to access it through the web instead.

“PTO tracking made really simple”

Pros

Putting in PTO and other requests is really easy and the automated email alerts are helpful for staying updated on PTO changes or pay notifications.

Cons

There are a few too many portals and steps involved so it can take a lot of clicking. The mobile app also has limitations and the online version works much better. On top of that the benefits interface can feel a bit complex.

“A platform that excels”

Pros

it is a very complete yet still easy to use tool. Plus it works as a one‑stop shop for everything I need and customer support is always very prompt whenever I reach out.

Cons

Honestly I cannot think of any real downside. The platform is so powerful and user friendly that it's hard to point to anything that even needs adjusting.