Rippling HR Reviews

“Complete access to HR tools”

Pros

Being able to use the HR system from the mobile app as well as on both my work and personal computer has been really convenient. Coming from the federal government's HR system which was often confusing and difficult to navigate, Rippling feels like a refreshing change and serves as a one-stop shop for everything I need from HR.

Cons

One annoyance was getting daily notifications for 30 days reminding me to complete my new employee benefits, even though I had already finished them on my first day. A small improvement would be adding a toggle to adjust how often those reminders are sent.

“user friendly app for time tracking”

Pros

It is user friendly and easy to use. Having the app makes it even more convenient to clock in and clock out.

Cons

One downside is that I cannot edit my own hours when I forget to clock in or out so I have to ask my boss to make the change.

“Payroll and reimbursements done correctly”

Pros

Handling employee payroll is easy with this platform so there's no stress around keeping up with bonus payments or commissions. Reimbursements are simple to manage too which makes the whole process even better.

Cons

My only real suggestion would be to add more integrations and partnerships especially for things like 1099s, investments and crypto. Aside from that, the platform overall has been excellent.

“Clean payroll flow with an org chart”

Pros

The org chart stands out as the strongest feature because it makes managing employees simple and gives a clear view of reporting lines and who works under whom. The interface is also very clean so moving through different sections seems very easy. Setting up direct deposit was quick and handling employee payments has been very convenient.

Cons

One limitation is the lack of support for managing Linux devices which meant some developers had to switch over to Windows or macOS in order to be fully supported.

“Clear visibility into payroll”

Pros

Using Rippling has been an excellent experience from start to finish. The employee portal keeps all of my information readily available and I can follow every paycheck without any hassle. I also really like the transparency it gives when breaking down where my income is coming from and where my money is going. It also gives me a easy way to reach out to higher-ups whenever I have questions. On top of that I haven't run into any bugs, glitches or other problems while using the portal.

Cons

Even with how accessible the platform already is, I do wish there were a more convenient way to get into my portal beyond just using a desktop. If I am not checking the employee portal on my computer, there doesn't seem to be another option to view my information the way I'd like especially from my phone.

“Strong HR features”

Pros

It is easy to use, while still giving access to deep, detailed information when needed. Plus the built in features cover pretty much every option an HR tool should have which makes it very complete.

Cons

One thing that could be better is the UI speed. Some actions especially lighter tasks like approvals, can feel slower than they should and would benefit from better optimization.

“A complete payroll hub”

Pros

Having everything in one place has been a huge plus. I can clock in, manage my pay, view contracts and keep track of my hours without jumping between different tools which I really appreciate.

Cons

It's an excellent solution that fits the need perfectly and I cannot think of any changes or tweaks that would improve it as it already seems exactly right as it is.

“Reliable payroll with good usability”

Pros

Rippling has been a pleasure to use because the platform feels very user friendly, payments are processed without hassle and I haven't run into bugs or issues while using the software.

Cons

Honestly I don't have any real complaints about it. The only thing I can point to is that the platform training can feel a bit lengthy at times.

“Easy time-off and license tracking”

Pros

Managing my team has changed for the better with this tool. The platform is extremely user friendly and the interface seems simple enough to make a complicated part of my job much more manageable. I can handle every part of time-off management without any hassle, from PTO and vacation requests to approvals and tracking. It also gives me a very convenient way to manage and monitor professional licenses which is really important for compliance and keeping my team's credentials current. Altogether, it has cut down my administrative workload quite a bit and freed me up to focus on other priorities.

Cons

The only small issue for me is how some information is laid out in the web app. I think the organization could be a little better though that mostly comes down to personal preference.

“user friendly time tracking that wins”

Pros

Compared with other platforms, it seems much more easier to use. Also it includes features I didn't even realize were available. Since I am technically employed by two entities, being able to track those hours in Rippling has made things much simpler. Every time-tracking option feels very user friendly, even for someone who isn't especially tech-savvy like me.

Cons

Honestly I don't have any real complaints. The mobile app gets updated often but I don't see that as a negative.

“Transparent time tracking”

Pros

Clocking in and out with it seems easy and clear so checking your hours and making sure everything is accurate is simple. On the payroll side, having self-service access to pay stubs and personal information anytime is really convenient and it cuts down on having to reach out to HR for basic updates or routine questions.

Cons

A recurring concern is the quality and speed of customer support. Some people mention waiting longer than expected for replies and struggling to connect with someone experienced enough to handle more complicated issues quickly. That can be especially frustrating for admins trying to stay on top of critical tasks like payroll or benefits.

“Clear visibility into our team”

Pros

Having clear visibility into employees has been really helpful with Rippling. I can view teams and organizational structure without any confusion. On the personal side, it's also simple to check my own details, like benefits and any tasks the company has assigned to me.

Cons

I really haven't come across many problems with it. The only thing I have noticed is that organization updates can sometimes take a bit of time but overall it still works efficiently.

“simple onboarding process”

Pros

Right from the start the onboarding process felt very user friendly and simple to use. The browser based version also gives access to more detailed information on certain benefits and contract negotiations which was really helpful.

Cons

One frustrating part was how unclear and less user friendly the mobile version felt. During onboarding, I missed some contract negotiation points and other smaller details because they weren't obvious there.

“support is frustrating”

Pros

Navigation is very easy and the layout makes the platform simple to move around in. I use the Payroll and Spend modules the most and they've definitely helped make our internal processes more efficient. One thing that's especially useful is having receipts from Spend sync into Intacct since that makes documentation and tracking much easier to manage.

Cons

Support is an area that really needs improvement because response times are slow and the help I get isn't always very useful. There are also some gaps in the Spend and Intacct integration. Credit card transactions do sync over but the bill number and description often get left behind. On top of that only one receipt document can sync at a time so I end up manually combining multiple receipts into a single PDF. The attachment section in IT Spend also doesn't sync with Intacct which makes it a lot less useful unless I go into IT directly.

“Good interface but limited flexibility”

Pros

It was easy to set up and run. Overall it felt very plug and play and we managed to roll it out to more than 300 employees in under four months. The interface looks professional and customer support has been amazing whenever needed.

Cons

The biggest limitation is the lack of customization. Security settings aren't very flexible and the system doesn't allow compensation and HR responsibilities to be separated which makes it harder to revisit and adjust security the way we'd want.

“Quick payroll access with time-off”

Pros

Having quick access to pay stubs and time cards was probably the best part of using Rippling. It also made requesting time off much more convenient and simple.

Cons

The part I liked least was that the app would freeze pretty often which sometimes kept me from finishing my payroll.

“All payroll and benefits together”

Pros

Rippling has been a really amazing platform for HR, benefits, expense management and pretty much everything related to payroll. The layout is also very user friendly so getting around the system seems easy.

Cons

One thing I still haven't been able to figure out is how to make changes to my health benefits directly in the tool instead of having to go through my insurance provider.

“Payroll and support done correctly”

Pros

Using Rippling has been really convenient for handling employee payroll, payment processing and time-off requests all in one place. The platform is simple to navigate, customer support has been very helpful and it covers a lot more than I expected.

Cons

Honestly I don't have any complaints about it. Everything has been easy to use and the customer support team has been excellent. Thank you!

“A platform that just works”

Pros

Having everything in a single place makes a huge difference. The platform is very user friendly and I really appreciate how SSO, finance, benefits and everything else are tightly connected. I haven't run into any bugs or major issues.

Cons

Every now and then, the SSO doesn't go through on the first try but clicking again usually fixes it. A few features may feel a little too simplified for more advanced users. Support could be faster during busy hours and the initial setup can be somewhat complicated without the right guidance.

“Custom workflows that save time”

Pros

it can be tailored completely to fit your company's specific needs which helps reduce the time employees spend on manual tasks and makes workflows more efficient.

Cons

Because it's still a newer platform, there's a bit of trial and error involved before it seems like the perfect fit. You do have to be okay with some growing pains along the way.