Rippling HR Reviews

“Easy-to-use layout with great usability”

Pros

A clean layout and simple navigation are what make the experience fun. They shorten the learning curve, cut down on frustration and direct attention to the right places when it matters.

Cons

Fine-tuning notifications is important for keeping the platform user friendly. Plus I feel like it would help to offer customizable settings, clearer categories and fewer default alerts so people only get notifications that actually matter.

“A powerful platform that does it all”

Pros

Using Rippling across several modules like Employer of Record, Core HR and Payroll has been a very positive experience overall. The biggest advantage is having everything in one unified platform such as HR, payroll, IT and finance all connect in a single system which cuts down a lot on manual work and avoids duplicate data entry.

Cons

The mobile app could offer more functionality. Pricing also gets expensive as you add more modules and it is not always very transparent. There is a bit of a learning curve during the initial setup and customer support response times can be inconsistent at times.

“made a positive difference”

Pros

Having everything in one platform has been a huge plus. Instead of bouncing between multiple tools to onboard a new hire, assign a laptop, set up benefits and process payroll, I can handle it all in one place and it generally works the way it should. The PEO setup was also a big advantage because it gave us access to Aetna health plans that we likely couldn't have secured on our own as a smaller company. That benefit alone made a real difference.

Cons

Support hasn't been equally strong across the board. For simple questions, the documentation usually does the job. But once things get more complicated, like state-specific employer registrations or making benefit changes in the middle of the year, it can turn into a frustrating back-and-forth between chat support and trying to sort it out yourself.

“user friendly platform with a great app”

Pros

Using this service, platform and app has been really easy. It's very user friendly and I rarely have any trouble navigating it or finding exactly what I need.

Cons

Honestly no issues come to mind when I use it. The notifications are helpful and the navigation is so easy that there's really nothing to dislike.

“Fantastic support during rollout”

Pros

From implementation through launch, the support from the Rippling team has been incredible. Our organizational structure is quite complex and they guided us at every stage to make sure the system was set up exactly the way we needed.

Cons

Getting around the platform can feel a bit complicated for staff because there are so many modules and options available to explore.

“Clean layout with helpful setup guidance”

Pros

Right away the layout felt well organized and it was simple to find the different sections. I also really appreciated the built-in to-do list during the initial account setup since it helped make sure nothing was overlooked.

Cons

My only real complaint is that our company still relies on separate platforms for certain HR functions, like the 401(k) plan. Aside from that, I am pleased with how much is included here and I am glad we made the switch.

“Smooth switch with a simple app”

Pros

Moving over from our previous provider was super easy. The app is also easy to navigate and overall I have very few complaints.

Cons

Entering mileage isn't the most user friendly part. It seems like a small fix that could make the app a 10/10.

“Clean payroll with global payment options”

Pros

Handling international payments is where Rippling really shines. As a contractor having the currency conversion taken care of automatically is a huge relief. Payments move into Euros without any confusion and the amount shown on my schedule is exactly what lands in my account, with no hidden surprises. The interface is also laid out really well. Compared with older HR platforms that often feel crowded and messy, this one is clean and user friendly and it's simple to pull up my schedules and payroll history whenever I need them. It works really well as an all in one hub that integrates time tracking and international pay in one place.

Cons

My only notable complaint is the strict 2FA and session timeout setup. I understand why security matters but the current settings can feel a little too aggressive. Sometimes the web app signs me out after only about five minutes of inactivity which means logging back in and entering a new security code again. It would be a big upgrade if trusted devices could stay recognized longer and allow extended sessions. Having to verify my account multiple times in the same workday seems unnecessary and breaks up the flow. That said this does seem to have gotten better over the past few weeks.

“Fast access to all our paystubs”

Pros

Using Rippling is very fun and the system moves quickly when I am navigating through it. One thing I really like is being able to see my paystubs first thing on payday morning instead of having to wait for them to be generated later.

Cons

The only thing I wish it had is a mobile app so I could check things while I am away from the office or on the go. That would be especially useful when I am on PTO and want to look at my paystub.

“Payroll and expenses made really easy”

Pros

Getting into the employee payroll system is very easy. Employer verification also works without any hassle and the expense management tools are simple to use.

Cons

At this point there is nothing about it that I dislike. If anything comes up later, I'll be sure to reach out and report it.

“works great for remote teams”

Pros

Being able to use Rippling both online and on my phone has been the part I have liked most. Navigation is also very easy which has been especially helpful since I work remotely.

Cons

I really haven't run into any problems since I started using it last year. They also keep the app updated regularly which shows they're always working to improve it.

“Boosts workflow efficiency”

Pros

Having HR, IT and payroll in one place makes Rippling really valuable. Keeping employee records, device management and onboarding workflows inside a single platform cuts down a lot of manual effort and helps everything run more efficiently. The interface is user friendly and the automation features especially for onboarding and offboarding, save a noticeable amount of time. Integrations with other tools are another strong advantage.

Cons

Getting started with some of the more advanced features can be a bit complicated especially without previous experience. The customization options are powerful but they are not always the most easiest to set up. On top of that pricing can climb fairly quickly as additional modules are added and support response times can occasionally be slower than expected which can be frustrating.

“A winning payroll solution”

Pros

Everything is available on one platform which is a huge advantage. Combining payroll and HR management in the same system saves a lot of time. Once you get used to how it works, the employee management tools look user friendly and payroll processing has been reliable and accurate. Customer support is also very helpful and responds quickly.

Cons

The onboarding process could definitely be better. Getting started is not very easy and a more guided setup would make it much easier for new users to get up and running faster.

“Quick requests with helpful alerts”

Pros

The tool is easy to use and submitting requests only takes a moment. Also it is really helpful that I get notifications whenever something important happens with my account.

Cons

The enrollment process was a little confusing and more complex than expected. I also had to enter the same information multiple times which got frustrating.

“Timely updates on our pay”

Pros

Rippling keeps me informed about my pay right when I need it. I get regular email notifications and updates that clearly show when I'll be paid and how the payment will be made.

Cons

At this point I don't really have any complaints. The platform has been consistently keeping me updated on my salary, taxes and related details.

“Payroll made effortless”

Pros

Since our company moved over to Rippling, it's been a huge upgrade from the system we used before. The platform is very user friendly, I haven't run into any bugs or issues at all and it makes handling payroll incredibly simple.

Cons

There really haven't been any problems on my end since it was rolled out. Honestly it's been an awesome piece of software.

“A powerful HR solution”

Pros

Having payroll, onboarding, benefits and device management all together in one platform has been a huge time-saver. It cuts down a lot on jumping between separate tools and the automation capabilities are especially powerful.

Cons

Getting started can feel a bit overwhelming because the platform includes so many features. On top of that support can sometimes take longer than expected to respond, particularly when the issue is more complex.

“Great value for payroll needs”

Pros

The system is really easy to use. It is like a worthwhile investment for our company overall.

Cons

One thing that could be better is the level of guidance and customer support available to clients especially when it comes to the payroll features.

“Clear records with team visibility”

Pros

Everything about it is user friendly when it comes to tracking records and staying in touch with our team. The platform is very simple to use and it gives us a clear overall view of accounting and expense management.

Cons

I honestly don't have any real complaints. It's a product I'd gladly recommend so I really don't have anything negative to add.

“organized tabs”

Pros

Rippling is very user friendly because the tab sections keep everything well organized. It is simple to move between timesheets, profile, HR, the management calendar and other areas. I also like that the top left lets me quickly choose the section I need to access.

Cons

There is not much I dislike about it but if I had to point out one thing, it would be that some sections are visible even when they are not really necessary for my role, such as Data. That information probably makes more sense for people in other positions.