Rippling HR Reviews

“excellent value”

Pros

Getting this much value for the price has been a huge plus. I also love having everything I need in one place instead of juggling multiple platforms.

Cons

This isn't really a problem with the platform itself but some people on the team do miss being able to consult with a person rather than relying on a platform.

“Clean interface with broad features”

Pros

Right away the broad range of offerings stood out, along with a clean UI, strong visibility into information and a signup process that felt simple and engaging thanks to the gamified tasks.

Cons

My biggest frustration was dealing with multiple IT accounts tied to my personal email from previous companies. Because those old accounts were still associated with the email, getting signed up each time was a difficult process.

“All our HR needs in one hub”

Pros

Everything is in one place and it's very user friendly. I can handle my 401k, payroll, time off, benefits and the rest without needing to jump between different systems.

Cons

At this point I haven't run into anything I dislike. It's centralized, simple to navigate and I haven't had any issues with it.

“Managing our team made easier”

Pros

Using Rippling has been a really positive experience overall. It brings HR, payroll and IT management into one platform which makes it particularly valuable for growing teams. The interface is user friendly and most workflows are organized well which cuts down a lot of time spent on admin work.

Cons

Having everything connected in a single system is probably its biggest strength. Being able to handle employee data, payroll, benefits and even device provisioning from one dashboard is incredibly convenient. The automation tools and simple onboarding workflows add even more value.

“user friendly and totally reliable”

Pros

The platform is user friendly and I haven't run into any technical issues or bugs at all. It's been excellent.

Cons

There have been a couple of times when I picked the wrong option while trying to take a break. The clock out and take a break buttons are the same color and placed right next to each other which can be confusing.

“A powerful HR solution”

Pros

Rippling really shines as an all in one platform, bringing payroll, HR, benefits and time tracking together in one place. The automation is a big plus too since it cuts down on manual work like onboarding, payroll runs and compliance tracking. On top of that the interface is user friendly so both admins and employees can find their way around without much trouble.

Cons

Overall the experience has been very positive but there are still a couple of areas that could be better. The initial setup can feel a bit complex and some workflows and configurations take time to fully figure out. Reporting customization is another area where extra effort is needed especially when trying to build advanced reports exactly the way you want them.

“Simple navigation with responsive support”

Pros

It was simple to use overall. Unlike a lot of other platforms that make paperwork difficult to locate, this one made everything much easier to find.

Cons

The mobile app could be a little more difficult to use at times compared with the desktop version. That said, whenever any issues came up, the support team responded quickly and was very helpful.

“Thoughtful design”

Pros

Right away the care put into the interface is noticeable. As a contractor I can get to everything I need such as tax forms, signed contracts, payroll history within just a few clicks and it's all organized in a way that makes sense. Moving around the platform is also not a hassle which makes using it genuinely enjoyable.

Cons

There's not much I'd want changed but if I had to point to something, the mobile web version could be more refined compared with the desktop experience. It would also be useful to have automatic email notifications when new pay stubs or documents are added, rather than having to sign in now and then to see if anything has been updated.

“Easy time tracking”

Pros

The interface is very user friendly and makes everyday tasks simple. It's really convenient to track time, clock in and out and check payroll especially when you compare it with older platforms like Workday.

Cons

The sign-on process takes a few too many steps for authentication and could be more simple. For example, having to enter four-digit codes for two-factor authentication adds extra friction.

“Clear and easy-to-use portal”

Pros

Everything is laid out clearly and the platform is very simple to navigate. The portal seems user friendly and lets me get to the information I need without unnecessary hurdles.

Cons

There really isn't much to point out here. I cannot think of anything that falls short and overall it has been a good experience with no issues.

“Fast portal with helpful support”

Pros

To me everything seems quick and easy to use. The portal offers plenty of options and the support team is very helpful whenever needed.

Cons

At times a small setting can be tricky to locate because it's tucked away but the documentation is good so it's not a major issue.

“user friendly experience”

Pros

Using Rippling has been a really positive experience because it's so user friendly. I can quickly locate the information I need and every transaction is simple and fast to complete.

Cons

I honestly haven't come across anything I dislike about it. The product has been that good for me so far.

“Reliable features with amazing support”

Pros

Right away the product stands out for its quality, stability and how simple it is to use, along with the strong set of features it offers. The mobile app is also very useful in day to day use. On top of that the support team is excellent and very approachable. I would absolutely recommend it to others.

Cons

The only thing I feel is missing is support for Google Authenticator. At the moment I use Authy but I'd prefer a more centralized option like Google.

“Feature-rich !!”

Pros

Rippling is pretty easy to use and the customer support team responds very quickly. I really appreciate the wide range of features and how simple the platform is to use.

Cons

To me one frustrating part has been escalating an issue. I have had a tough time trying to escalate a payroll problem and figure out who the right person is to handle it.

“All our HR and payroll in one hub”

Pros

Having HR, IT and payroll management connected in one place is really convenient. The leave approval dashboard is useful and it's nice that all my insurance details and perks can be set up and managed from the same dashboard.

Cons

One frustration is how limited it is when trying to modify leave requests and the gaps in the mobile version still feel too significant.

“Cross-border payroll that fits our needs”

Pros

Working with our US and Canadian teams has been really easy with this platform. It's extremely user friendly, priced well and it handles a team of our size very effectively.

Cons

Dealing with the support team was frustrating and moving over from our previous provider turned out to be extremely difficult.

“A fantastic HR and payroll hub”

Pros

Rippling is incredibly simple to use and gives excellent visibility into your worked hours, who is responsible for what across the organization and quick access to all your important HR and payroll documents.

Cons

Honestly nothing to complain about. I really enjoy using it because it's simple, very easy to navigate and pretty much explains itself.

“Modern UX done the right way”

Pros

After using other workplace management tools before, it honestly felt like a refreshing change. The interface is user friendly, the design seems modern and professional and the overall user experience just makes sense from a customer perspective. It's probably my favorite workplace management platform I have used and I'd be happy to work with it again anytime.

Cons

Nothing really comes to mind in terms of improvements- that's how user friendly the product is. If anything I just wish more competing platforms would follow its example.

“Convenient HR all in one spot”

Pros

Having everything in one place is a huge plus. The platform is very accessible, simple to use and makes it easy to handle whatever you need without jumping around. Benefits, PTO, pay and HR questions are all right there in one spot.

Cons

There was not really anything I strongly disliked. The only minor issue was that the Settings section felt a little hard to locate. It might be more helpful to have one main settings area you click into, with the additional options organized from there.

“Clear and reliable HR hub”

Pros

From the employee side it has been a very amazing experience at Dialogue. The layout is clean, navigation makes sense and regular HR tasks feel fast and hassle-free. Whether I need to review documents, look at payroll or update personal information, everything seems user friendly and efficient. It handles the essentials without adding confusion or unnecessary steps which I really value. As a Mental Health Case Manager, my days are often busy and unpredictable so having an HR platform that is dependable and simple to use makes a real difference. I can get in, find what I need and move on without disrupting my workflow. Overall it is a reliable HR tool that keeps the employee side of things feeling much more organized.

Cons

There one small drawback is that a few features can take a little time to track down at first especially PTO information or settings I do not use very often. I would also say the mobile version could be a little more fully developed. It is nothing major but there is a slight learning curve when you are not regularly using every area of the platform. Since I mostly use it for practical HR needs rather than spending a lot of time in the system, I occasionally need an extra moment to remember where something is. Once I locate what I need, though, it generally works well. It has not hurt the overall experience but there is still some room to make navigation even more user friendly.