Total 244 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars14%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rosalia G.
Non-Profit Organization Management, 11-50 employees
“A big fan of the simple mobile app
Pros
I am a big fan of the mobile app as it is very simple. The only downside is that we are still new to it, so figuring out how to correctly submit a new request has been a bit of a challenge as it is easy to create the wrong type of item by mistake.
Cons
It is hard for me to give feedback right now because our team is still getting familiar with the software. We all know it can be tough to adjust to a new system.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Beth Ann W.
Marketing and Advertising, 11-50 employees
“its a complete all-in-one platform for everything
Pros
The biggest advantage of using Rippling is that it is a complete, all-in-one platform. Everything from payroll and time off to managing my 401k and checking my pay details is in one central hub. It breaks down the need to constantly email HR and makes all my information transparent and easy to access. If I ever need to figure out how to do something, I can just search within Rippling and it directs me to simple instructions or support articles.
Cons
I would really like to be able to adjust how often I get alerts and reminders.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
checko s.
Photography, 51-100 employees
“So easy to navigate and download documents
Pros
Rippling HR website is so easy to navigate and I was able to download all my documents and information right away without any delays.
Cons
At the moment I do not have any issues. I find it simple to get around and I really like that.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
10
Daphne N.
Information Technology and Services, 101-500 employees
“Simple to handle HR and payroll tasks
Pros
It makes it very simple to handle many different HR and payroll tasks from a single place. The system is also user friendly and I love that everything from onboarding new staff to benefits and time tracking is combined into one platform. I use it daily to review my benefits and other details.
Cons
Getting to a specific section sometimes feels like it requires too many steps. I also believe the search function could be more effective.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Prasad M.
Pharmaceuticals, 101-500 employees
“User friendly and saves hours of work
Pros
The platform is user friendly and easy to find your way around, even for those who have never used an HR or payroll system before. Jobs that used to take us hours now only take minutes, with very little chance for mistakes.
Cons
Since it packs so many tools into one system, it does take a little while to discover everything it can do but once we do, it is both powerful and easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Saurabh B.
Biotechnology, 101-500 employees
“solid platform for training and tasks
Pros
It feels like a really solid platform for our training modules and handling other assigned tasks.
Cons
During busy times, the interface can get slower than I'd like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Somnath D.
Pharmaceuticals, 51-100 employees
“Brings HR payroll and IT together perfectly
Pros
Rippling's best feature is how it brings HR, payroll and IT together into a single system. Onboarding a new employee only takes a few clicks and automating our payroll and compliance saves our team many hours every month. The customer support is also very good.
Cons
One thinf I noticed is that getting everything set up initially demands a significant time investment and a careful approach.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
willdith b.
Medical Practice, 500+ employees
“Perfectly links everything into one platform
Pros
My favorite thing about Rippling is how perfectly everything is linked together. Instead of using several different systems for HR, payroll, IT and benefits, it combines them all into one user friendly platform. Setting up a new employee, processing payroll and even managing company devices only takes a few clicks. The interface is also clean, modern and simple to navigate for both admins and employees. Onboarding that used to take hours is now fully automated, saving us a massive amount of time. I also value the transparency it provides for payroll and benefits, which gives our entire team confidence and peace of mind. The support has been dependable and quick to respond whenever we have had questions. It also keeps releasing thoughtful updates that show they genuinely listen to user feedback. So if you need an all in one platform that makes managing your team effortless, it is definitely the way to go.
Cons
It has streamlined our workflow perfectly. Everything from payroll and HR to onboarding and IT operates seamlessly on a single platform. It is efficient, user-friendly and saves us countless hours each week. The automation for new hires and the clarity of the payroll system are particularly standout features. The support team is quick to assist and the platform keeps getting better with smart updates. As for dislikes I have none as I have not faced a single issue yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Zane M.
Medical Practice, 1-10 employees
“Made running payroll incredibly simple
Pros
Rippling made running payroll for my dental practice incredibly simple. As a dentist with a packed schedule, I used to procrastinate on calculating pay because it was such a chore. It has streamlined the entire process and made it effortless!
Cons
I still have not discovered a single drawback to using it. The training team and the support staff have all been absolutely amazing. It's met every one of our expectations up to this point!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Yash G.
Hospital & Health Care, 51-100 employees
“Excellent software and feature rich
Pros
This is excellent software that not only gives the company tools for smooth onboarding and payroll but also offers a really user-friendly experience for every employee.
Cons
To be honest I am not noticing any disadvantages right now as my experience has been positive so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin S.
Computer Software, 11-50 employees
“Very quick support and useful help articles
Pros
Their support team replies very quickly and their library of help articles is incredibly useful.
Cons
The software can feel a bit slow or unresponsive at times particularly when I need to do something in a hurry.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jose G.
Computer Hardware, 11-50 employees
“The best platform for international pay
Pros
Rippling is the best platform I have ever used for getting paid by an international company. I used to face delays and complications with standard bank transfers but with it, the money always arrives on schedule with a clear record. My favorite part is that my payment never has errors and always lands in my account on the correct date. The layout is clear and makes sense, even for someone like me who just needs to check payment history. Switching over was quick and easy too as I was able to get into the system and see all my info in just a few steps. Any time I had a question, the team got back to me fast with a clear answer. I use it regularly to check my receipts, payment history and deposit details and it always runs without a hitch. It is obvious the platform is well-connected because all the information flows together perfectly without any discrepancies. All my payment information is easy to find and understand. As a user, it is a huge relief to have such a dependable and thorough system. In short it delivers on-time payments, is simple to use, has great support and is designed well for both businesses and their employees. It is definitely the best experience I have had with international payments.
Cons
There is not a single thing about the application that I don't like.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Liz M.
Leisure, Travel & Tourism, 1-10 employees
“Allows us to operate with a smaller team
Pros
Its simplicity allows us to operate with a smaller team because the software handles so much of the workload for us.
Cons
Well the cost for API access to link Rippling's data with other systems feels too expensive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dhruv S.
Not Specified, 101-500 employees
“best user experience I have ever had
Pros
The user experience is simply the best. I cannot even comment on the customer service team because the platform is so clear I have never been confused enough to need them. So big thumbs up!
Cons
I have not run into anything I dislike, except for not being able to use Wise with my local currency though I know that's not softwares fault.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason M.
Computer Software, 11-50 employees
“ideal interface that saves time
Pros
Its best user interfaces make everything easy to find and less time taking. With Rippling, I almost never have to search a whole page for what I need because it is always right where I expect it to be. I am not sure how they managed it but it consistently shows me the things I care about most without a lot of unnecessary clutter getting in the way. The menus are logical and the mobile app is very responsive. It also seems completely free of glitches. Like I have never seen anything that looks odd or out of place as it is just a clean, user friendly and easy to use interface that never wastes my time, which I really love.
Cons
Honestly I am struggling to think of anything I dislike about the service.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Deborah M.
Design, 11-50 employees
“The most simple payroll system ever
Pros
The pay stub details are clear and to the point. I also like how simple it is to see my time-off balance and to schedule new time off. Overall it is the most simple payroll system I have ever used.
Cons
I genuinely do not have any criticisms. I love every aspect of it and it is far superior to any payroll system I have used at previous jobs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mikayla A.
Financial Services, 11-50 employees
“So direct and simple for daily HR tasks
Pros
I love that Rippling is so direct and simple. The support representatives are also always available and easy to talk to. I use this platform every single day. As one of just three people on our HR team managing all the different tasks used to be a major headache. Now I can easily implement new processes as we continue to grow and build out the HR department.
Cons
Sometimes I run into paid features that block me from accessing certain functions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
CHRISTIAN JAMES A.
Not Specified, N/A employees
“Incredibly easy to navigate and very helpful
Pros
Rippling is incredibly easy to navigate thanks to its friendly interface which made getting started a smooth and simple process. Also I really like how it lists out the tasks I need to complete for onboarding, making sure I do not miss anything. The payroll section is highly valuable too giving me effortless access to my current and past pay stubs, bank statements and tax documents. Plus the features and user friendly design make it a service I would happily use again.
Cons
I have not faced any issues or drawbacks up to this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leopoldina.iui8 R.
Computer Software, 11-50 employees
“perfect for monitoring payments
Pros
The platform is simple to use, helps me monitor my payments and I always know the exact deposit date. If I need to update my bank information, it is a very simple process. I would recommend it without any hesitation.
Cons
Everything has been working perfectly for me so far with nothing to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jake V.
Staffing and Recruiting, 500+ employees
“Simple to access all the different sections
Pros
I love how simple it is to access and use the different sections. For instance you can check your company benefits and see exactly when and how you will be paid. If you ever need to update your information, Rippling makes it super easy!
Cons
Occasionally when I am searching for my benefits details, specific information like transit details can be a little tricky to locate. It does not take too much effort to find though.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
