Teja s.
Information Technology and Services, 500+ employees
Less than 6 months
“HR and IT done right”
Pros
Having payroll, benefits, device management and employee onboarding all in one place makes a big difference. Rather than juggling separate tools for every HR and IT task, Rippling pulls everything together in a single platform with a modern, user friendly interface.
Cons
There's a lot of functionality packed in and that can make the learning curve feel a little steep for new users especially anyone without a technical background. Certain areas of the admin dashboard seem overwhelming at the beginning. Still, once the layout starts to make sense, the efficiency is absolutely worth it. Better onboarding tutorials or more guided workflows would make it easier for people to get up to speed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dwidson M.
Sporting Goods, 51-100 employees
Less than 6 months
“A powerful all in one platform”
Pros
Having HR and IT functions brought together in a single platform made a big difference. It feels powerful, user friendly and surprisingly scalable as the team continues to grow.
Cons
A few of the more advanced features came with a slight learning curve and didn't feel completely user friendly at first.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Larresha F.
Hospital & Health Care, 51-100 employees
Less than a year
“Beginner-friendly and efficient”
Pros
Right away Rippling felt very user friendly and approachable especially for someone new to the platform. It helps us stay on top of tasks, time and benefits across the workplace which makes day to day management much better. I have worked with plenty of other systems like ADP, Paycor and Meraki and honestly Rippling has been the most efficient one out of all of them.
Cons
There really isn't anything I genuinely dislike about it. If I had to point out one thing, I wish there were a feature that kept my trusted devices signed in so I wouldn't have to log in over and over on the ones I use all the time. Aside from that, the platform is excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James C.
Financial Services, 11-50 employees
Less than a year
“A cost-saving HR lifeline”
Pros
Rippling has been a fantastic fit for our company. As a startup, it helps us cover a major HR need without bringing on dedicated HR staff which keeps expenses down and supports profitability. We're able to handle onboarding and offboarding without much trouble just by assigning a few additional tasks to members of our leadership team. That alone has saved us from needing to hire a full-time HR employee with a six-figure salary.
Cons
Having used nearly every part of the platform from both the employee side and the admin side, I can honestly say I haven't run into many downsides. If I had to point to one area, it would be the onboarding flow for new hires. When they set up their IT account, they also have to configure 2FA/MFA and standard users can get confused during that step without fully understanding what they're doing. Because of that, I have ended up resetting 2FA/MFA for every new employee after they finish the hiring process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 500+ employees
Less than a year
“A powerful HR solution”
Pros
Everything is housed in one place which is a big plus. Rippling brings together onboarding, payroll, benefits, app management, access management and performance management in a single unified platform. If you need a scalable, all in one system to handle employees and operations efficiently, Rippling is hard to beat.
Cons
The pricing can be a bit steep for small businesses, the initial setup takes some time and the mobile app could definitely use some improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Natan R.
Marketing and Advertising, 500+ employees
Less than 6 months
“user friendly payroll and timekeeping”
Pros
It is very easy to use. Also the interface is user friendly and it handles time tracking and payroll in a simple, efficient way.
Cons
Honestly I don't have any negative feedback about the application. Every feature I have used has worked well and I haven't run into any issues with any of them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kiara T.
Human Resources, 51-100 employees
Less than 6 months
“A modern all in one HR platform”
Pros
A modern, user friendly interface made Rippling pleasant to work with. Having payroll, benefits, apps and devices managed in one place saved us a lot of time and the modular setup let us add features as we grew instead of paying upfront for tools we didn't need yet.
Cons
One frustration is that support can be slow to respond especially when it comes to urgent payroll or compliance matters. Resolution times can be inconsistent and there isn't much visibility into SLAs or how tickets are being handled.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura W.
Computer Software, 51-100 employees
More than a year
“Onboarding completely transformed”
Pros
Its speed and efficiency are incredible as it's honestly surprising how much can get done in Rippling. It has completely transformed the way we handle onboarding and support remote or hybrid employees.
Cons
nothing comes to mind. The only limitations I have run into have been due to my company not rolling out certain features yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ken C.
Industrial Automation, 51-100 employees
Less than 6 months
“A brilliant interface for time-off”
Pros
The interface looks excellent and scheduling PTO or other time off is very accessible and easy without feeling complicated.
Cons
At times it can be hard to locate exactly what I need because there's so much information in the system which makes navigation a bit difficult.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Delaney B.
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“Helpful pay and HR updates”
Pros
Using it has been very fun. It's nice getting notifications whenever I am paid and when my expense reports are approved.
Cons
Honestly I don't have any complaints. I have really enjoyed using it to keep track of pay, time off, expenses and other HR-related needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maggie W.
Health, Wellness and Fitness, 51-100 employees
Less than a year
“A platform that gets it right”
Pros
Having everything in one place is what I like most about Rippling. I can check my time log, keep up with time off and manage my benefits without bouncing between different tools which saves a lot of time and frustration. The layout seems clean and user friendly so moving through the different sections is also very easy. It's obvious the platform was designed with a lot of attention to the overall user experience.
Cons
Something I have run into from time to time is when I am logging my hours for the day, the page doesn't always load the way it should. That makes it hard to tell whether my time entry actually went through or if I need to refresh and submit it again. A clear confirmation message or status indicator would make a big difference especially when the system appears unresponsive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
samantha m.
Consumer Services, 500+ employees
Less than a year
“PTO requests made simple”
Pros
Requesting PTO is really easy which takes a lot of the stress out of the process.
Cons
It would be better if there were more navigation points for the apps inside.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laurel A.
Research, 101-500 employees
Less than a year
“user friendly and comprehensive”
Pros
it feels very user friendly while still being a comprehensive platform.
Cons
There really isn't anything I like least about it as it's easy to access and navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fernando V.
Information Technology and Services, 51-100 employees
Less than 6 months
“surprisingly fast and easy to work with!”
Pros
Everything in Rippling is very user friendly so it's quick to find exactly what you need and the platform is surprisingly fast overall.
Cons
The one area that seems a little awkward is the time-off schedule. It's not simple to pull up a list of requested and approved time off and there's no option to book time off in half-day increments.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Adan L.
Child Day Care Services, 101-500 employees
Less than a year
“well organized attendance tools”
Pros
Using it as an employee is not hard at all and the time and attendance features are laid out in a really organized way.
Cons
One part that could be better is scheduling availability since some of the buttons can be difficult to press at times.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Adepu S.
Information Technology and Services, 500+ employees
Less than a year
“Helpful reviews with leave tracking”
Pros
Rippling has made my day to day evaluations much more manageable. It's especially useful for tracking leave, handling peer-to-peer reviews and giving a clearer view of the organization structure with detailed reporting lines for each person. The mobile app is also a big plus and adds to the user friendly experience.
Cons
Well its onboarding experience still seems like it could be improved. If the user onboarding journey were more polished, the platform would be even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Atmakuri A.
Information Technology and Services, 500+ employees
More than a year
“Convenient HR all in one spot”
Pros
The thing that my day is having everything in one place. As it keeps my reports, leave management and appraisal cycle reports under a single application which saves time and cuts down on switching between tools. The org chart is also really helpful when I need to check the company hierarchy. On top of that there's a mobile app so I can still apply details and handle things while I am on the go.
Cons
The onboarding journey could definitely be better since I had to spend time exploring the different products on my own. The login flow on mobile also needs some improvement and the mobile view isn't as enjoyable or as easy to navigate as the desktop version.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Taylor T.
Hospital & Health Care, 51-100 employees
Less than a year
“All team management together”
Pros
Having everything in one place makes a huge difference. It covers all the things I need for myself and for managing my team and I can keep up with my spending as well as my team's time-off requests.
Cons
Honestly I don't have any complaints. Being able to text in my memos and receipts is something I really love and the task notifications are super helpful. It seems perfect for what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dhivya Bharathi S.
Market Research, 101-500 employees
More than a year
“user friendly and well-structured”
Pros
The interface seems very user friendly and is easy to navigate. The field descriptions are detailed which makes everything much easier to understand and the structured components are definitely a big advantage.
Cons
Nothing specific comes to mind. I haven't run into any kind of issues or inconsistencies while using the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 11-50 employees
More than a year
“All our HR needs in one hub”
Pros
It's nice being able to access payroll, benefits, time off and everything else all in one place.
Cons
There isn't a lot of room to customize the UI and support can be a bit slow at times.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
