Total 1770 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ES
Eric S.

Marketing and Advertising, 11-50 employees

Less than a year

4.0

“documents comes in handy”

Pros

Everything is laid out clearly so navigating the platform is very easy and it's simple to find exactly what you need. The documents are also easy to access whenever needed.

Cons

One thing that would make it better is adding a notification to let you know when your break is over.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

LW
LaSherron W.

Health, Wellness and Fitness, 51-100 employees

Less than a year

5.0

“Very user friendly and efficient”

Pros

Overall the tool is easy to navigate and works perfectly without any real problems. Even people who aren't very comfortable with computers should be able to use it without much trouble.

Cons

At times it can be a bit slow which makes it harder to move through tasks quickly. Other than that, I cannot think of any additional issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NK
Nicole K.

Information Technology and Services, 500+ employees

Less than a year

5.0

“Onboarding that wins”

Pros

Having everything in one platform is a huge plus. The interface is user friendly and the dashboard is clean and simple so getting around it doesn't take much effort. Onboarding has been efficient and well organized and the automated document signing along with benefits enrollment adds a lot of convenience.

Cons

There isn't much I can really point to as a downside though a few of the admin-side features can feel a bit complex.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

JB
Justine B.

Hospital & Health Care, 11-50 employees

More than a year

4.0

“Clean design with simple payroll access”

Pros

The platform is easy to navigate and making updates to my W-4 or pulling up paystubs is very convenient. The design also looks polished and appealing which makes it nicer to use.

Cons

Unfortunately, the app freezes every time I try to use it and this has been going on for the past few months.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

MYZ
Mohammed Yasin Z.

Information Technology and Services, 500+ employees

Less than a year

5.0

“proven helpful for me”

Pros

Everything seems simple and user friendly. It lets me get done what I need to do without pulling my attention toward a bunch of unnecessary features or distractions.

Cons

On rare occasions, support can take a little longer than expected to reply. It happens very infrequently, well under 10% of the time but it can still be a minor inconvenience when it does.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

AK
Avinash K.

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

“A time-saving daily workflow”

Pros

From day one, Rippling fit right into my work laptop without any hassle which made getting started really convenient. It handles my day to day tasks efficiently and features like expense management along with leave and absence tracking take a lot off my plate. That gives me more time to focus on other important work. I use it every day and the simple setup and usability are the biggest reasons it stands out to me since they help me save time and work more productively.

Cons

There really isn't much to complain about but at times I do miss having a chatbot available to answer FAQs and similar questions. Adding something like that would make the platform feel more interactive and could improve my efficiency even further. It would also be nice if that feature came with customization options and multilingual support.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

VS
Vishwa S.

Electrical/ Electronic Manufacturing, 51-100 employees

Less than 6 months

5.0

“Fast, efficient and user friendly”

Pros

Not only is it easy to use but the whole system is quick and efficient. The app interface is also really nice.

Cons

I haven't run into any issues or complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS
Alex S.

Hospitality, 51-100 employees

Less than 6 months

4.0

“Handy integrations with benefits”

Pros

Using it is easy, it integrates well with third-party apps and having benefits management built into the app is really useful too.

Cons

At times correcting employees incorrect punches can be difficult. It would also be more convenient to approve employee shifts without having to open each individual time card.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YO
Yesenia O.

Education Management, 51-100 employees

Less than 6 months

5.0

“Detailed info all in one place”

Pros

The interface includes everything I need and I appreciate how much detailed information it provides.

Cons

The only thing I'd point out is the back buttons but overall it's a really good place to find all my information.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

RA
Ralph A.

Cosmetics, 51-100 employees

More than a year

5.0

“Vacation and payroll made simple”

Pros

It makes keeping up with both my vacation time and payroll really easy.

Cons

At this point I don't have any complaints because it handles everything I need it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CD
Chris D.

Marketing and Advertising, 500+ employees

Less than a year

5.0

“A complete employee hub”

Pros

Everything is very user friendly and feels pretty turnkey. It makes it simple to view employee information as well as personal details like benefits all in one place.

Cons

The color scheme seems a little dark and it sometimes sends reminders for tasks that have already been completed which can get a bit annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PB
Phellipe B.

Insurance, 51-100 employees

Less than a year

5.0

“A powerful all in one platform”

Pros

Rippling brings a lot together in one place. Also the interface is clean, payroll works really well and the time and attendance plus time tracking features are very useful. It also helps a lot with IT management and international payments and overall it's a very user friendly HR platform.

Cons

only thing that bothers me is that it makes you sign in again every time you access it from a different device.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TC
Tim C.

E-Learning, 11-50 employees

More than a year

5.0

“top tool for payroll”

Pros

The tool is simple and it makes it really clear what I have earned. It also makes handling taxes much simpler. Overall it has been a very good program to use.

Cons

It does require two-factor authentication which is definitely good for security but it can be a bit of a hassle at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

WL
Wenming L.

Semiconductors, 11-50 employees

More than a year

5.0

“Clear interface”

Pros

Everything is laid out very clearly and the interface is easy and simple to use.

Cons

If you're running a smaller business or just getting started with HR tech, the number of features can feel a bit overwhelming at first. The mobile app is helpful but it's still more limited than the desktop version especially for admins.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EC
Eric C.

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

“Organized expense tracking”

Pros

Navigating Rippling is very simple and everything is laid out in a really organized way. Being able to view all of my expenses in one place is super helpful. I also really like the card category and it does a good job of keeping expenses current and up to date.

Cons

One thing I'd change is the mileage entry since I have to enter it twice instead of just using a roundtrip button. I also wish paid expenses could be archived so only the amounts still owed to you stay visible which would keep everything looking neater and more organized.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

UM
ushasri m.

Computer Software, 500+ employees

More than a year

4.0

“Helpful org charts with leave tracking”

Pros

Managing leave and work from home requests is pretty easy and the org charts are really useful for checking how teams are structured.

Cons

The mobile app doesn't provide notifications, the response time can be slow and you can end up paying more if you want the full-featured setup.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

GL
Greg L.

Health, Wellness and Fitness, 101-500 employees

Less than 6 months

5.0

“Quick setup”

Pros

I find it easy to set up and run. The two-step verification for important actions also adds a reassuring layer of security.

Cons

I am still not entirely sure what to expect yet but I am looking forward to using it more.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

HG
Hannah G.

Medical Practice, 11-50 employees

Less than 6 months

5.0

“user friendly and efficient”

Pros

Rippling software is user friendly, efficient and simple to navigate.

Cons

One thing I wish it had is the ability to clock in and clock out directly from the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LG
Lori G.

Mechanical or Industrial Engineering, 11-50 employees

Less than 6 months

5.0

“Hassle-free document access”

Pros

It is simple and I could get to all of my documents without any trouble. I also ran into a password issue but I was still able to get back in without any problems.

Cons

Honestly nothing comes to mind. It's pretty rare to use a website and have absolutely nothing to complain about but that was the case here. I don't have any cons at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK
sylvia K.

Insurance, 11-50 employees

Less than 6 months

4.0

“Fast global payroll access”

Pros

Being a global user, the speed of transactions and the overall convenience have been really amazing. Accessing paystubs is also easy and the landing page is simple to navigate with key information right where I need it.

Cons

I haven't run into any issues or delays so far while using the site so there's nothing negative to point out at this stage.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

8