Total 1770 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TK
Tara K.

Non-Profit Organization Management, 500+ employees

Less than a year

5.0

“Custom apps with reliable support”

Pros

Having the option to build custom apps around our organization's needs has been a huge plus and each app can be tailored within the system along with detailed permission settings. The platform is easy to use for both employees and admins to use and the overall functionality has been dependable and stable. The monthly check-ins with our support team have also been very helpful.

Cons

One frustration is that transition requests cannot be updated once they're in the approval workflow so they have to be rejected and submitted again instead. Also, pay stubs show an average rate for hourly employees who work multiple roles at different pay rates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AD
Ashley D.

Education Management, 51-100 employees

Less than a year

5.0

“user friendly interface with great workflow”

Pros

The interface is very uesr friendly and the app is simple to understand which makes my day to day work feel effortless.

Cons

I only wish there were an option to change the color scheme.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RP
Rakesh P.

Computer Software, 500+ employees

Less than a year

4.0

“Helpful for daily HR tasks”

Pros

It has become part of my everyday routine for things like requesting time off, collecting information and completing forms. I also rely on it to keep up with changes in the organization chart whenever positions are updated. On top of that I use it for performance appraisals and review cycles which helps make the review process more organized. Overall Rippling supports a lot of the simple tasks I need to get through during the workday.

Cons

Scheduling time off, surveys, reviews and organization charts can be areas that still need improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

MO
Michael O.

Construction, 51-100 employees

Less than a year

5.0

“All HR in one place”

Pros

Rippling brought all of our HR tasks into one user friendly platform.

Cons

I honestly cannot think of any downsides at all. Fantastic service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OJ
Okeya J.

Mental Health Care, 51-100 employees

Less than 6 months

4.0

“All training and pay together”

Pros

It keeps all my training, pay details and requests in one place.

Cons

The daily email reminders about trainings are something I don't care for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK
Alla K.

Health, Wellness and Fitness, 51-100 employees

Less than a year

5.0

“Clear payroll details”

Pros

Every line is explained clearly so everything is easy to understand.

Cons

I really don't have any complaints about it as I like the app a lot.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RC
Robert C.

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

“Access I actually enjoy”

Pros

Having one place to access all my logins and benefits information is something I really appreciate.

Cons

I'd like to see a better section for FSA and HSA details, along with clearer handling of that information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EB
Earl B.

Mechanical or Industrial Engineering, 101-500 employees

Less than a year

5.0

“A user friendly app with nice features”

Pros

Using Rippling is way too user friendly and the app comes with some really nice features.

Cons

To be honest I don't have anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JO
jennifer o.

Banking, 101-500 employees

More than a year

5.0

“Convenient payroll all in one”

Pros

Everything is organized in one place and the platform is simple to navigate. I can check my paystubs, tax forms and even my team information without having to jump between different systems.

Cons

I honestly cannot think of anything negative to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Computer Software, 51-100 employees

Less than 6 months

4.0

“Clean interface with simple navigation”

Pros

The interface looks really professional and getting around the platform is easy. Everything seems simple and easy to follow.

Cons

Overall it's a great piece of software although the installation process took quite a while.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LB
Leigh B.

Civil Engineering, 51-100 employees

Less than a year

4.0

“quick learning with a simple interface”

Pros

Its interface is user friendly and the software is simple to pick up. It doesn't take much time to learn which makes using it pretty easy.

Cons

One thing that could be improved is the salary compensation page showing my salary in very large font. That's not ideal for privacy especially when I am logging in at work.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

JB
Jean B.

Real Estate, 51-100 employees

More than a year

5.0

“easy to navigate!”

Pros

The platform is very user friendly and the visual layout makes it simple for users to find their tasks and move through everything without confusion.

Cons

Getting signed up and fully set up in the app can be challenging for users who aren't as comfortable with technology.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EF
Erik F.

Financial Services, 101-500 employees

More than a year

5.0

“Modern interface”

Pros

Right away it feels and looks like a product built in this century. The UI and UX don't seem outdated at all and it's simple to get to whatever I need to do or request. Using the system doesn't feel frustrating because I can move between different modules and documents without any hassle.

Cons

One thing I will say is that getting support or reaching a real person is nearly impossible. I needed a correction on my W-2 for something as basic as my company's State Employer ID and it took more than two months to get it fixed. That's really been my only bad experience with it though.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

JW
Jack W.

Research, 1-10 employees

More than a year

5.0

“Flexible payroll across entities”

Pros

Very user friendly and flexible, with responsive support whenever needed. It also lets us manage multiple companies and EINs under a single license which is a big advantage.

Cons

The interface can feel a bit confusing at times. There have also been a few issues with tax reporting not always being submitted correctly to state agencies.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

IA
Israel A.

Retail, 101-500 employees

Less than 6 months

5.0

“simple navigation across devices”

Pros

Overall the site is simple to navigate whether I am on a desktop, laptop or the mobile app.

Cons

I am still a new user but everything has been going well so far and I haven't run into any issues at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SP
Siddhartha P.

Logistics and Supply Chain, 11-50 employees

Less than a year

5.0

“Clean dashboard navigation”

Pros

The dashboard is really well organized and moving through it seems very fluid and user friendly.

Cons

At times the login process gives me trouble. It gets annoying when switching between screens and being asked every time to verify that it's really me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HDL
Helenie Dorothy L.

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0

“Flexible multi-currency payroll”

Pros

Being able to split my salary across different banks and in different currencies is really convenient.

Cons

The downside is that it can take a while for the salary to reach the receiving bank.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

OU
OWEN U.

Retail, 51-100 employees

Less than a year

4.0

“HR and IT boosted together”

Pros

Having Rippling as a single HR and IT platform really helps cut down the admin work since it simplifies and automates a lot of those day to day tasks.

Cons

One downside is that it doesn't support customized application deployment and a few add-ons come with separate pricing.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

PM
Priyanka M.

Information Technology and Services, 500+ employees

Less than a year

5.0

“Strong HR and IT automation”

Pros

Managing HR and IT with Rippling has been a really positive experience. The user friendly interface makes everything feel approachable and the comprehensive automation takes a lot of repetitive work off the table. The onboarding process is also hassle free which makes setting up new employees much more efficient and less stressful.

Cons

There are still a few downsides worth mentioning. Integration challenges can come up At times customer support responses are not always as fast as expected and there are occasional bugs or glitches that interrupt the experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SO
Sebastian O.

Entertainment, 11-50 employees

Less than a year

5.0

“A fantastic HR platform”

Pros

Rippling has been a pleasure to use thanks to its user friendly interface and I honestly haven't run into any problems with the platform itself. It's one of the best HR systems I have worked with.

Cons

The one thing I'd still like is better visibility into payment analytics. It's possible that feature exists and I just haven't come across it yet but I haven't been able to find that tool so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10