Anthony A.
Primary/ Secondary Education, 51-100 employees
Less than a year
“Simple navigation that works”
Pros
Using Rippling on both the app and desktop seems very easy and I can move around everything without running into much trouble.
Cons
layout does feel a bit plain though. I wouldn't mind seeing more visual flair, maybe even some seasonal effects during different times of the year.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Cory R.
Computer Software, 51-100 employees
More than a year
“user friendly UI!”
Pros
The tool is easy to use. The interface is user friendly so getting around the platform doesn't take much effort.
Cons
One thing that could be better is the search bar since it doesn't always bring up the most relevant results. Also, even though the UI is simple Overall it can still take quite a few clicks to get to what you need.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Cari D.
Health, Wellness and Fitness, 101-500 employees
More than a year
“HR and payroll boosted together”
Pros
Having HR and payroll handled in one place is a big plus. It keeps everything centralized and makes managing both areas much more convenient.
Cons
The interface can seem confusing at times and customer service is slower to respond than I'd expect.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
7
Carlos L.
Hospital & Health Care, 101-500 employees
Less than a year
“A predictable app experience”
Pros
Using the app seems easy and hassle free which makes the overall experience really enjoyable.
Cons
I'd like to see the main page include more stats and aggregated information.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Yasmin V.
Consumer Services, 11-50 employees
Less than 6 months
“hassle free tab navigation”
Pros
Switching between tabs is really easy which makes moving back and forth quick and hassle-free.
Cons
I honestly wouldn't change a thing as everything seems perfect as it is.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alana S.
Mental Health Care, 101-500 employees
Less than a year
“Tools I truly love”
Pros
Having several applications bundled into one platform is really convenient and makes everything feel more unified.
Cons
The time and attendance feature seems less user friendly than I expected and I still have to keep adding jobs every pay period.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Grace B.
Online Media, 51-100 employees
More than a year
“Convenient HR all in one spot”
Pros
Handling PTO with Rippling has been really simple and efficient. Submitting time-off requests is not hassle and it's nice having clear visibility into where things stand in the approval process. On top of that the platform as a whole is very easy to use because payroll, benefits and employee information are all simple to access and having everything centralized makes a big difference.
Cons
Getting started was a little frustrating, even though the platform is very user friendly overall. At first, it took me a while to get familiar with all the features and I had a hard time finding my tax information. Once I got used to where everything was though, it became much easier to navigate and the convenience of having everything in one place far outweighs those minor inconveniences.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Rafael T.
Restaurants, 101-500 employees
Less than 6 months
“Helpful updates with user friendly design”
Pros
It keeps me informed anytime there's an update and the platform is very user friendly.
Cons
A few tasks I have already completed still keep showing overdue notifications which can be frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brock M.
Information Technology and Services, 11-50 employees
More than a year
“Friendly interface”
Pros
Right away the interface feels very user friendly and approachable.
Cons
At times it can be a bit difficult to locate support information especially for benefits-related questions.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Dennis B.
Medical Devices, 11-50 employees
Less than a year
“Employee management that wins”
Pros
Having so many parts of the business and employee management all in one place is fantastic. The onboarding process was simple and the support was exactly what I needed.
Cons
Honestly I cannot think of a single thing I haven't liked about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
RONALD K.
Information Technology and Services, 101-500 employees
Less than 6 months
“Simple access and login”
Pros
Getting into the menus and logging in was simple and very user friendly.
Cons
I still need more time using it to see whether any issues come up but as of today I haven't run into any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jacqueline D.
Medical Practice, 1-10 employees
Less than a year
“Onboarding that wins”
Pros
Having everything in one platform has been really convenient and it's very user friendly. It also integrates with Gmail and other tools which helps automatically set up new employee accounts and saves a lot of time.
Cons
As an admin, the mobile app doesn't feel as fully featured as I'd want it to be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Brooke S.
Marketing and Advertising, 11-50 employees
Less than a year
“Quick PTO and payroll access”
Pros
Using Rippling has been really easy and it makes things simple when I need to request PTO or check my payroll.
Cons
Nothing really comes to mind that I'd want changed. If anything, it could be helpful to have reminders sent when a PTO request has been sitting unapproved for a while.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonathan S.
Non-Profit Organization Management, 1-10 employees
Less than a year
“Helpful HR support nationwide”
Pros
Jumping into HR without any prior experience felt much more manageable because the platform was simple to follow and having access to knowledgeable experts from across the country made a big difference. Build
Cons
It is a little on the expensive side but I'd still say it's worth the cost.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Dana Z.
Computer & Network Security, 500+ employees
More than a year
“user friendly and super helpful”
Pros
it has been very user friendly. The screens are simple to navigate and whenever questions come up, the staff is very helpful.
Cons
Honestly there wasn't anything I disliked about it. They're awesome!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hari Prasad R.
Computer Software, 500+ employees
More than a year
“Helpful performance tools”
Pros
The features that stood out most to me were Performance Management and Time-off scheduling.
Cons
One issue I have noticed is with the mobile app login experience. There are UX bugs that keep redirecting me to the web page so I can sign in through the Authenticator.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Anita K.
Information Technology and Services, 11-50 employees
Less than 6 months
“user friendly features”
Pros
Using Rippling seems very user friendly and getting around the platform is simple. It doesn't take much effort to uncover the different features which makes the whole experience very user friendly.
Cons
Honestly there isn't anything specific I dislike about the platform at this point. Everything has been going well so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sukrit M.
Non-Profit Organization Management, 51-100 employees
Less than a year
“Full support for our nonprofit”
Pros
Having Rippling in place has made onboarding, payroll and benefits administration much more easier for our team. As a nonprofit, we really value how much time it saves us. Keeping everything in one system is a huge plus and the ability to handle employee access to tools and equipment has been especially useful with remote staff.
Cons
A few areas of the platform were a bit confusing at the beginning especially when looking for specific settings or reports. It took some time to get comfortable with the layout but in the bigger picture, it's only a minor issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Connie C.
Telecommunications, 11-50 employees
Less than a year
“simple and mobile friendly”
Pros
Everything seems user friendly and simple to use and having a phone app makes it even more convenient.
Cons
Nothing comes to mind right now. If that changes, I'll definitely come back and leave another review.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tom F.
Gambling & Casinos, 51-100 employees
Less than 6 months
“perfect HR tool”
Pros
this has proven to be a really powerful HR system for us. It was quick to get everything set up and the whole platform seems very well organized.
Cons
It would be even better if there were a free trial available but overall it's still a good service.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
6