Total 1770 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

12%

3

Stars

1%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SN
Sachin N.

Information Technology and Services, 101-500 employees

Less than a year

5.0

“Clean UI with complete tools”

Pros

Its interface is clean and simple to navigate, yet it still offers a full and well-rounded set of features.

Cons

Honestly I don't really have any complaints. It's very user friendly and I can quickly find whatever I am looking for without any hassle.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

NA
Niharika A.

Financial Services, 51-100 employees

Less than a year

5.0

“A modern platform for growing teams”

Pros

The tool is modern and very fast to use and it does an excellent job of combining HR and IT in one system. Being able to manage devices, apps, onboarding and offboarding all in one place is a huge plus. The workflows are also highly customizable which makes it a strong fit for remote or hybrid teams and something that can scale well across global operations.

Cons

Getting everything set up can be a bit complicated if you do not have guidance. The pricing is also not completely transparent and for very small teams, the platform may feel like more than they actually need.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

NQ
Naya Q.

Marketing and Advertising, 51-100 employees

More than a year

5.0

“user friendly and well organized”

Pros

The tools interface is very user friendly and everything is laid out in a way that's simple to access.

Cons

The only downside for me was that it took a bit of time to figure out where my tax documents were located.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LP
Levon P.

Law Practice, 11-50 employees

Less than 6 months

5.0

“Responsive interface with great usability”

Pros

Its interface is professional, responsive and very easy to use.

Cons

Navigating the App Shop can be a little confusing at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS
Josh S.

Government Administration, 11-50 employees

Less than a year

5.0

“Handy mobile app”

Pros

Using the app on my phone is really convenient and the time-off feature works very well. The communication alerts are also timely and on point.

Cons

Nothing major to mention right now. The only thing that comes to mind is the automatic restart feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DR
Danielle R.

Utilities, 11-50 employees

Less than a year

5.0

“reliable for time tracking”

Pros

Managing employee hours and time-off requests with this has been very easy. The whole system is simple to use across the board, whether it's payroll, vacation or sick leave requests, checking balances or handling payroll tasks.

Cons

Honestly there's nothing about it that I dislike. Out of all the payroll-related apps we've used, this has easily been the best one.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM
Alyssa M.

Real Estate, 1-10 employees

Less than 6 months

5.0

“Helpful search with easy approvals”

Pros

Managing hours in Rippling has been really convenient for me. I can approve time, make any needed adjustments and quickly pull up the information I need for my employees without any hassle. The learning tab is also really useful and keeps things engaging. One part I especially appreciate is being able to search for practically anything there, whether I have a question or need to jump to a specific section of the site.

Cons

If I had to point out one downside, it would be the switch between the admin tab and the employee tab. I'd rather have everything combined in one place instead of moving between separate areas.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AR
Abel R.

Construction, 51-100 employees

Less than 6 months

5.0

“pretty simple and user friendly”

Pros

Everything about it seems simple to use. The layout is also decent, the design is user friendly and the menus are clear and easy to navigate.

Cons

At this point I haven't come across anything I dislike yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CV
Chris V.

Construction, 51-100 employees

Less than a year

5.0

“A user friendly HR platform”

Pros

Rippling is a very user friendly human resources platform and simple to use.

Cons

I really don't have any cons to mention. As mentioned earlier the platform is very user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS
Adam S.

Translation and Localization, 11-50 employees

Less than 6 months

2.0

“Too many add-on charges”

Pros

Their onboarding team stayed engaged throughout the process and did a really good job keeping everything on track. Implementation is definitely one of this company's stronger areas.

Cons

There are a lot of extra fees that just don't feel justified. It comes across like they're nickel-and-diming you at every turn.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

2

JC
Jorge C.

Information Technology and Services, 51-100 employees

Less than a year

5.0

“A complete remote work hub”

Pros

Everything you need for remote work is all in one place such as salary details, training courses and expense reports are all there.

Cons

It would be better to have more chat options with the team for coordination.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AJ
Amber J.

Medical Practice, 11-50 employees

Less than 6 months

5.0

“top tool for sure”

Pros

It's very user friendly and I really appreciate not having to hunt around for different icons to find what I need.

Cons

Setting up schedules for each employee has been a bit challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KK
Krishan K.

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

“A powerful all in one platform”

Pros

Using Rippling has been very easy. It's a powerful all in one platform for handling HR, payroll and IT management in one place. It simplifies onboarding, benefits administration and device management through automation and integrations. The interface is user friendly and the feature set is amazing too which makes it an excellent option for growing businesses that want better efficiency and compliance.

Cons

Nothing major at the moment. That said, there's still some room for improvement. Pricing could be more transparent since the total cost can increase with add-ons. Customer support response times are sometimes slow and certain areas, such as reporting and international payroll, could use more flexibility and depth for larger organizations.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

LD
Lisa D.

Computer Software, 51-100 employees

Less than a year

5.0

“All our HR needs in one hub”

Pros

Having payroll, health benefits, training, office activities, birthdays, anniversaries, time-off requests and everything else in one place is a huge plus. It's really convenient to have all the information I need in a single product instead of jumping between different tools.

Cons

There's honestly not much to complain about. Switching over from other software did take a little time to learn at first but once I understood how it was set up, navigating the tabs and finding what I needed felt very easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JP
Joseph P.

Defense & Space, 500+ employees

Less than 6 months

5.0

“all in one and user friendly”

Pros

The thing that really stand out is having everything in one place and the interface is very user friendly.

Cons

The only downside that comes to mind is the occasional connectivity issue in the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AC
Alex C.

Information Technology and Services, 101-500 employees

Less than a year

5.0

“Clean interface with unified accounts”

Pros

It has a very user friendly interface and it's really convenient that even accounts from previous employers can stay connected under the same profile.

Cons

At times the system gets updated or changed a little too often.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

EG
Emma G.

Computer Software, 11-50 employees

More than a year

5.0

“simple platform”

Pros

it is very easy to use and keeps things simple instead of overcomplicating processes that are usually made more difficult than they need to be.

Cons

The only downside that comes to mind is that switching between an employee account and an admin account can be a little confusing at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA
Asher A.

E-Learning, 11-50 employees

Less than 6 months

5.0

“All HR and expenses together”

Pros

Having everything in one platform makes managing tasks much more convenient, from onboarding new hires to handling expenses all in one place.

Cons

A few tools especially advanced reporting and custom workflows, are somewhat difficult to figure out without a bit of guidance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CW
chris W.

Consumer Services, 51-100 employees

More than a year

5.0

“Clean design with helpful reminders”

Pros

The platform is very easy to use, the design is simple and the email reminders are really helpful too.

Cons

Nothing comes to mind as I haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BC
Brisa C.

Banking, 51-100 employees

Less than a year

5.0

“Payroll automation that delivers”

Pros

Using Rippling day to day, the biggest win has been how well it handles payroll, automation and overall usability. It manages payments, benefits and compliance efficiently, cuts down on manual work and helps keep everything accurate. The integrations with HR and finance tools also make operations much more connected. I use Rippling every day to check my payments and it's very simple to navigate.

Cons

Customer support could respond a bit faster but overall the platform is amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10