Sachin N.
Information Technology and Services, 101-500 employees
Less than a year
“Clean UI with complete tools”
Pros
Its interface is clean and simple to navigate, yet it still offers a full and well-rounded set of features.
Cons
Honestly I don't really have any complaints. It's very user friendly and I can quickly find whatever I am looking for without any hassle.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Niharika A.
Financial Services, 51-100 employees
Less than a year
“A modern platform for growing teams”
Pros
The tool is modern and very fast to use and it does an excellent job of combining HR and IT in one system. Being able to manage devices, apps, onboarding and offboarding all in one place is a huge plus. The workflows are also highly customizable which makes it a strong fit for remote or hybrid teams and something that can scale well across global operations.
Cons
Getting everything set up can be a bit complicated if you do not have guidance. The pricing is also not completely transparent and for very small teams, the platform may feel like more than they actually need.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Naya Q.
Marketing and Advertising, 51-100 employees
More than a year
“user friendly and well organized”
Pros
The tools interface is very user friendly and everything is laid out in a way that's simple to access.
Cons
The only downside for me was that it took a bit of time to figure out where my tax documents were located.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Levon P.
Law Practice, 11-50 employees
Less than 6 months
“Responsive interface with great usability”
Pros
Its interface is professional, responsive and very easy to use.
Cons
Navigating the App Shop can be a little confusing at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josh S.
Government Administration, 11-50 employees
Less than a year
“Handy mobile app”
Pros
Using the app on my phone is really convenient and the time-off feature works very well. The communication alerts are also timely and on point.
Cons
Nothing major to mention right now. The only thing that comes to mind is the automatic restart feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danielle R.
Utilities, 11-50 employees
Less than a year
“reliable for time tracking”
Pros
Managing employee hours and time-off requests with this has been very easy. The whole system is simple to use across the board, whether it's payroll, vacation or sick leave requests, checking balances or handling payroll tasks.
Cons
Honestly there's nothing about it that I dislike. Out of all the payroll-related apps we've used, this has easily been the best one.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alyssa M.
Real Estate, 1-10 employees
Less than 6 months
“Helpful search with easy approvals”
Pros
Managing hours in Rippling has been really convenient for me. I can approve time, make any needed adjustments and quickly pull up the information I need for my employees without any hassle. The learning tab is also really useful and keeps things engaging. One part I especially appreciate is being able to search for practically anything there, whether I have a question or need to jump to a specific section of the site.
Cons
If I had to point out one downside, it would be the switch between the admin tab and the employee tab. I'd rather have everything combined in one place instead of moving between separate areas.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Abel R.
Construction, 51-100 employees
Less than 6 months
“pretty simple and user friendly”
Pros
Everything about it seems simple to use. The layout is also decent, the design is user friendly and the menus are clear and easy to navigate.
Cons
At this point I haven't come across anything I dislike yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris V.
Construction, 51-100 employees
Less than a year
“A user friendly HR platform”
Pros
Rippling is a very user friendly human resources platform and simple to use.
Cons
I really don't have any cons to mention. As mentioned earlier the platform is very user friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adam S.
Translation and Localization, 11-50 employees
Less than 6 months
“Too many add-on charges”
Pros
Their onboarding team stayed engaged throughout the process and did a really good job keeping everything on track. Implementation is definitely one of this company's stronger areas.
Cons
There are a lot of extra fees that just don't feel justified. It comes across like they're nickel-and-diming you at every turn.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
2
Jorge C.
Information Technology and Services, 51-100 employees
Less than a year
“A complete remote work hub”
Pros
Everything you need for remote work is all in one place such as salary details, training courses and expense reports are all there.
Cons
It would be better to have more chat options with the team for coordination.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber J.
Medical Practice, 11-50 employees
Less than 6 months
“top tool for sure”
Pros
It's very user friendly and I really appreciate not having to hunt around for different icons to find what I need.
Cons
Setting up schedules for each employee has been a bit challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Krishan K.
Information Technology and Services, 51-100 employees
Less than 6 months
“A powerful all in one platform”
Pros
Using Rippling has been very easy. It's a powerful all in one platform for handling HR, payroll and IT management in one place. It simplifies onboarding, benefits administration and device management through automation and integrations. The interface is user friendly and the feature set is amazing too which makes it an excellent option for growing businesses that want better efficiency and compliance.
Cons
Nothing major at the moment. That said, there's still some room for improvement. Pricing could be more transparent since the total cost can increase with add-ons. Customer support response times are sometimes slow and certain areas, such as reporting and international payroll, could use more flexibility and depth for larger organizations.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Lisa D.
Computer Software, 51-100 employees
Less than a year
“All our HR needs in one hub”
Pros
Having payroll, health benefits, training, office activities, birthdays, anniversaries, time-off requests and everything else in one place is a huge plus. It's really convenient to have all the information I need in a single product instead of jumping between different tools.
Cons
There's honestly not much to complain about. Switching over from other software did take a little time to learn at first but once I understood how it was set up, navigating the tabs and finding what I needed felt very easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph P.
Defense & Space, 500+ employees
Less than 6 months
“all in one and user friendly”
Pros
The thing that really stand out is having everything in one place and the interface is very user friendly.
Cons
The only downside that comes to mind is the occasional connectivity issue in the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Alex C.
Information Technology and Services, 101-500 employees
Less than a year
“Clean interface with unified accounts”
Pros
It has a very user friendly interface and it's really convenient that even accounts from previous employers can stay connected under the same profile.
Cons
At times the system gets updated or changed a little too often.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Emma G.
Computer Software, 11-50 employees
More than a year
“simple platform”
Pros
it is very easy to use and keeps things simple instead of overcomplicating processes that are usually made more difficult than they need to be.
Cons
The only downside that comes to mind is that switching between an employee account and an admin account can be a little confusing at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Asher A.
E-Learning, 11-50 employees
Less than 6 months
“All HR and expenses together”
Pros
Having everything in one platform makes managing tasks much more convenient, from onboarding new hires to handling expenses all in one place.
Cons
A few tools especially advanced reporting and custom workflows, are somewhat difficult to figure out without a bit of guidance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
chris W.
Consumer Services, 51-100 employees
More than a year
“Clean design with helpful reminders”
Pros
The platform is very easy to use, the design is simple and the email reminders are really helpful too.
Cons
Nothing comes to mind as I haven't run into any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brisa C.
Banking, 51-100 employees
Less than a year
“Payroll automation that delivers”
Pros
Using Rippling day to day, the biggest win has been how well it handles payroll, automation and overall usability. It manages payments, benefits and compliance efficiently, cuts down on manual work and helps keep everything accurate. The integrations with HR and finance tools also make operations much more connected. I use Rippling every day to check my payments and it's very simple to navigate.
Cons
Customer support could respond a bit faster but overall the platform is amazing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
