Rippling HR Reviews

“Quick time entry”

Pros

Logging hours worked is easy and making corrections is fairly simple as well.

Cons

The jobs feature is somewhat confusing. It doesn't feel as user friendly as the rest of the platform.

“easy time tracking and time off”

Pros

Getting people up to speed on Rippling's time tracking is really easy and using it day to day is just as simple. The time-off feature is just as user friendly and easy to navigate.

Cons

At times configuring policies in it can be a little tricky. Support can also be frustrating since different reps sometimes give different answers.

“A feature-packed HR hub”

Pros

Beyond payroll, it gives me access to a lot of other useful things too like uploading important documents, checking my holiday balance, requesting time off and browsing the company directory, along with several other features. The two-step authentication also adds a good layer of security which makes the app feel safe to use. On top of that the layout is very simple, not confusing and the interface is user friendly.

Cons

One issue is the support response time since their customer service has not been very impressive. There are also quite a few bugs that still need attention and they sometimes make the app lag. Another downside is the lack of video tutorials for new users which would really help with onboarding. Also, not every document appears in the mobile version so I have to switch to the desktop version to find things like my tax slips and that can be a little frustrating at times.

“a perfect HR hub”

Pros

Everything about Rippling seems beautifully simple and easy to use. All my HR needs and questions are quick to find in one place and it also integrates with our other HR tools so jumping over to software like our company 401k is really convenient.

Cons

It has been pretty amazing overall. I haven't come across any standout bad feature at this point.

“All payroll and benefits together”

Pros

The platform is easy to navigate and includes everything needed to manage payroll and benefits in one place.

Cons

Support is mostly handled online and getting a live person on the phone can be difficult.

“Flexible access from anywhere”

Pros

One thing I really appreciate about Rippling is how flexible the platform is. It gives you the freedom to use it in a way that fits your needs and being able to access it from anywhere is a big plus.

Cons

At this point I really haven't come across any downsides. I am still discovering new features and learning more about what the platform can do and so far nothing has been disappointing.

“All onboarding documents in one place”

Pros

Having all the onboarding documents stored together in one cloud-based location has been really convenient.

Cons

The reporting side could be more user friendly. There are standard reports available but customizing them doesn't feel very easy to me.

“Access from anywhere with flexibility”

Pros

Using it on both my computer and phone seems very easy and I can log in from practically anywhere.

Cons

It can be a bit confusing in the beginning especially when the organization doesn't have everything set up correctly from the start.

“Quick setup with secure data wipe”

Pros

Compared with other tools, it took much less effort to get going. From the invite email to installation and setup, everything was easy and the user guide made the process simple to follow. Another big plus is the security side so if I ever lose my system, I do not have to worry about the data because it allows management to wipe everything remotely.

Cons

My only issue is with the IT application in the top menu. Whenever I open it, it shows as connected after a few seconds but it is not very clear to me what that actually means. I am left wondering whether I need to click anything else to make it run or if it is already working on its own.

“Clean and convenient interface”

Pros

The minimalistic interface keeps everything simple and makes interacting with the platform very convenient.

Cons

Notifications could definitely be improved and it would help to have more guidance explaining what each section means, maybe with something like a Getting started area.

“Strong payroll”

Pros

Rippling has been the best software for handling payroll management, tracking expenses and managing employees.

Cons

There really isn't much to dislike since it's one of the better software options but I have run into some issues with the reports section.

“Reliable support with simple setup”

Pros

This tool is easy to use and the customer support has been dependable whenever needed.

Cons

Up to this point, I haven't run into any problems while using it.

“simple layouts”

Pros

Navigating Rippling seems very fun and easy overall. The interface is user friendly and the page layouts are simple to understand and use without much effort.

Cons

At times it's unclear who I should reach out to when I have follow-up questions about a specific task. A direct link to the appropriate HR department for those questions would be really helpful.

“A complete HR and payroll hub”

Pros

Having so many tasks handled in a single platform is a big plus such as onboarding and offboarding, employee management, local and global payroll, supplier payments, climate reviews, expenses, reimbursements and even a credit card.

Cons

At the same time, it seems overly bureaucratic and heavy. Paying suppliers or employees outside the US can take quite a long time.

“Time tracking that wins”

Pros

It is easy to use and if there's ever an issue with your time, you can fix it without much trouble.

Cons

Honestly it's really simple to use and seems like a good option overall.

“smooth onboarding”

Pros

Adding employees is easy and processing payroll is very simple as well.

Cons

One frustrating part is that if a section during implementation isn't completed because the company doesn't have the policies ready yet, the system keeps it on record and leaves you stuck with an outstanding task.

“Handy tools with user friendly design”

Pros

Everything about it feels very user friendly. I regularly use the organization chart and the time-off tracking feature is something I rely on often as well.

Cons

I honestly don't have any negative feedback about this platform.

“A user friendly all in one HR solution”

Pros

Rippling seems like a really well organized, user friendly platform for handling everything HR-related. It's very easy to use and I haven't run into any issues with it.

Cons

I cannot think of anything about it that I dislike.

“All tasks in one place”

Pros

Everything is easy to access and it keeps me updated on every task assigned to me.

Cons

There really isn't anything I dislike about it.

“Clean and modern tool”

Pros

The platform is reliable and simple to use. The design is clean, modern and polished.

Cons

One thing that keeps bothering me is that it asks about the two-factor sign-in option every time.